Liaison Work, Jobs in Blaby, Lec (with Salaries)

Customer Liaison Officer - Collections Department
Global Telemetrics —Coalville
- From £29,194 a year
- Full-time
- CRM software
- Computer skills
- In-person
Quick apply
Onboarding Contracts Administrator
Cameo —Leicester
- £24,800 - £25,000 a year
- Full-time
- Contracts
- In-person
- Communication skills
Quick apply
3d
Administrator
British Summer School —Corby
- £691.19 - £774.62 a week
- Weekend availability
- Cash handling
- School
- Annual leave
Graduate Trainee (Financial Services)
Perrett & Co Financial Services Ltd —Loughborough
- £26,000 - £35,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Free parking
Quick apply
Client Liason Administrator
Mattioli Woods —Leicester
- Hybrid work
Resident Liaison Officer
Lawtech Group —Leicester
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Secondary School Liaison
Bemorefab Children's Cancer Charity —Corby
- £27,000 - £29,000 a year
- Part-time
- Travel
- Organisational skills
- In-person
- Annual leave
- Flexitime
Quick apply
International Trade Manager / Export Lead
True Lens Services —Leicester
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Management
- Administrative experience
- Health & wellbeing programme
- Life insurance
Quick apply
Trainee Paraplanner
Boolers —Enderby
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Chorister Liaison
Rugby School Group —Dunchurch
- £13.66 an hour
- Part-time
- Experience working with children
- In-person
- School
Quick apply
13d
Facilities Contract Administrator - Wigston, LE18 2BG
Apleona —Leicester
- Full-time
- Administrative experience
- Data entry
- Contracts
12d
Deputy Manager
Homes Care Group Ltd —Leicester
- £35,000 - £38,000 a year
- Weekend availability
- Supervising experience
- Experience working with children
- Team management
- Health & wellbeing programme
- Referral programme
Quick apply
5d
Field Technician (DST113BC)
Discovery Schools Academies Trust —Leicester
- £28,605 - £31,029 a year
- Full-time
- Computer literacy
- Writing skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
6d
Security Liaison Officer
Nottinghamshire Healthcare NHS Foundation Trust —Leicester
- £25,760 - £27,476 a year
- Full-time
- Communication skills
10d
Joules Assistant Compliance Technologist
NEXT —Leicester
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
- Employee assistance programme
2d
Customer Liaison Officer
Network Plus —Lutterworth
- £30,000 a year
- Management
- Leadership
- Communication skills
Quick apply
Joules Assistant Sustainability Technologist
NEXT —Leicester
- Full-time
- Data entry
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
2d
Flight Operations Officer
DHL —East Midlands Airport
- 12 hour shift
- Microsoft Word
- Customer service
- Communication skills
5d
Account Coordinator
Cox Automotive —Lutterworth
- £28,753 a year
- Full-time
- Employee discount
Programme Area Manager
Leicester College —Leicester
- £38,154 - £40,327 a year
- Part-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
- Annual leave
- Employee discount

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liaison jobs near blaby, lec

Customer Liaison Officer - Collections Department

Global Telemetrics -
Coalville

Quick apply

Job details

Permanent | Full-time
From £29,194 a year

Benefits

Company events
On-site parking

Qualifications

CRM software
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Payment allocation
Retention call handling
Contract renewal support
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Telesales
Computer skills
Customer support
Customer interaction
Account management

Full job description

Join a Growing Business Where Performance Creates Opportunity

Global Telemetrics is the company behind award-winning vehicle security and stolen vehicle tracking brands including SmarTrack and Autowatch UK. As a rapidly growing business, we are committed to delivering exceptional customer service while helping protect thousands of vehicles across the UK.

We are looking for an ambitious, customer-focused Customer Liaison Officer to join our team.

This is an ideal role for someone who enjoys speaking with customers, thrives in a fast-paced environment, works well towards targets and wants to build a long-term career within a growing tech business.

Whilst the role includes managing subscription renewals and outstanding payments, it is much more than a traditional collections position. You'll be responsible for retaining customers, promoting longer-term subscription plans, discussing warranty extensions, identifying vehicle security upgrade opportunities and delivering an outstanding customer experience.

Several members of our team have progressed into senior operational, specialist and sales roles within the business. If you're motivated, eager to learn and looking for an opportunity where hard work is recognised and rewarded, we'd love to hear from you.

Responsibilities and Duties

Manage customer subscription and warranty renewals
Contact customers regarding outstanding payments in a professional and customer-focused manner
Promote longer-term subscription plans and renewal options
Discuss and offer warranty extensions where appropriate
Identify opportunities to upgrade customers to enhanced vehicle security products and services
Build positive customer relationships to maximise customer retention and satisfaction
Handle objections effectively and retain customers who may be considering cancellation
Achieve individual and team KPI targets
Send renewal invitations and pro-forma invoices
Handle inbound customer enquiries via telephone and email
Resolve basic customer service issues and direct more complex enquiries to the appropriate department
Allocate customer payments accurately and maintain CRM records
Complete administration and ad-hoc duties as required
Support wider operational teams when needed

Qualifications and Skills

We're more interested in attitude, ambition and potential than extensive industry experience.

The successful candidate will be:

Confident communicating with customers by telephone and email
Comfortable working to targets and KPIs
Organised and able to prioritise a busy workload effectively
Professional and resilient when handling challenging customer conversations
Customer-focused with a positive attitude
Able to work independently and as part of a team
IT literate and comfortable using CRM systems, email and cloud-based software
Commercially minded with the ability to identify opportunities that benefit both the customer and the business
Possess an excellent telephone manner

Desirable Experience

Experience in any of the following would be advantageous but is not essential:

Customer Service
Customer Retention
Renewals
Account Management
Telephone Sales
Collections
Contact Centre Environments
CRM Systems

Full training will be provided.

Benefits

Competitive salary
Quarterly KPI bonus scheme from day one
Annual company-wide performance bonus
Genuine career progression opportunities
Full training and ongoing development
Potential opportunities to progress into Operations, Customer Success and Sales roles
Company events
On-site parking
28 days holiday including bank holidays

Why Join Global Telemetrics?

At Global Telemetrics, we believe in promoting from within whenever possible.

This vacancy exists because an existing team member has successfully progressed into our External Sales Team, and they are not alone. Several members of our team have developed their careers within the business, moving into senior operational, specialist and commercial positions.

If you're looking for a role where your effort directly impacts your success, where performance is rewarded and where genuine career progression exists, we'd love to hear from you.

Privacy Notice

By applying for this role, you acknowledge that the personal data you provide will be processed by Global Telemetrics. For recruitment and selection purposes, we will collect your name, contact details, previous employment details and, where appropriate, relevant qualifications held. We will only retain your application data for as long as is necessary and in line with our retention policy.

For further details, please see our full privacy policy:

https://terms.globaltelemetrics.com/privacy-policy/

Job Types: Full-time, Permanent

Pay: From £29,194.00 per year

Benefits:

Company events
On-site parking

Ability to commute/relocate:

Coalville LE67 3FH: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 3 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

liaison jobs in blaby, lec

Customer Liaison Officer - Collections Department

Onboarding Contracts Administrator

Administrator

Graduate Trainee (Financial Services)

Client Liason Administrator

Resident Liaison Officer

Secondary School Liaison

International Trade Manager / Export Lead

Trainee Paraplanner

Chorister Liaison

Facilities Contract Administrator - Wigston, LE18 2BG

Deputy Manager

Field Technician (DST113BC)

Security Liaison Officer

Joules Assistant Compliance Technologist

Customer Liaison Officer

Joules Assistant Sustainability Technologist

Flight Operations Officer

Account Coordinator

Programme Area Manager

I want to receive the latest job alerts for liaison in blaby, lec

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