Inbound call centre Work, Jobs in London (with Salaries)

Customer Contact Officer
Serco Plc —Victoria
- £30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance programme
Contact Centre Sales Advisor
Bupa —Staines-upon-Thames
- £28,450 a year
- Full-time
- Computer skills
- Annual leave
- Gym membership
Quick apply
Call Centre Sales Advisor
Access Self Storage Limited —Isleworth
- £26,520 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Customer Service Advisor
Heroes —London
- Hybrid work
- Microsoft Word
- Computer literacy
- Phone etiquette
- Work from home
Quick apply
6d
Call Centre Representative (Turkish Language)
Giti2c —London
- £33,000 a year
- Full-time
- Remote
- English
- Organisational skills
- Referral programme
Quick apply
Contact Center Service Supporter
Atos —London
- Part-time
- Computer literacy
- Continuous improvement
- Computer skills
- Annual leave
5d
Part Time Receptionist /Events Administrator
Cruising Association —London
- £26,500 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Free parking
Quick apply
10d
Telesales/Call Centre Representative– Accounting/Finance
vServices —London
- Temporary
- English
- Computer skills
- Communication skills
Customer Services Administrator
Foresters Financial —Bromley
- £27,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
2d
Booking Coordinator
Junkwize —London
- From £26,500 a year
- Full-time
- Computer literacy
- English
- Data entry
- Annual leave
- Referral programme
Call Centre Sales Advisor
Timepieces International —Potters Bar
- £25,000 - £32,000 a year
- 12 hour shift
- Sales
- Customer service
- No experience needed
- Free parking
- Store discount
Quick apply
10d
Customer Contact Supervisor (Maternity Cover)
Richemont —London
- Full-time
- Remote
- Continuous improvement
- Training & development
- Phone etiquette
Business Development Representative
PEI Group —London
- Business development
- Communication skills
Sales Lead - Outbound Contact Centre
The Economist Group —London
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- In-person
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
5d
Contact Centre CX Transformation Consultant
Capgemini Sogeti —London
- Management
- AWS
- Financial services
Customer Service Adisor
M Group —Slough
- £23,213 a year
- Hybrid work
- Annual leave
- Employee assistance programme
11d
Customer Service Representative
Savvy Loan Products Ltd —Gravesend
- From £24,785 a year
- Full-time
- Hybrid work
- Conflict management
- Communication skills
- Banking
- Work from home
Quick apply
4h
Sales Representative
Advanced Damp —Hammersmith
- £35,000 - £40,000 a year
- Full-time
- CRM software
- In-person
- Sick pay
Quick apply
11d
Customer Service Representative - Dartford
Convatec —Dartford
- Full-time
- CRM software
- Organisational skills
- Typing
11d

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inbound call centre jobs near london

Customer Contact Officer

Serco Plc -
Victoria

Apply Now

Job details

Full-time
£30.27 an hour

Benefits

Work from home
Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer interaction
Outbound calling
Communication skills

Full job description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

inbound call centre jobs in london

Customer Contact Officer

Contact Centre Sales Advisor

Call Centre Sales Advisor

Customer Service Advisor

Call Centre Representative (Turkish Language)

Contact Center Service Supporter

Part Time Receptionist /Events Administrator

Telesales/Call Centre Representative– Accounting/Finance

Customer Services Administrator

Booking Coordinator

Call Centre Sales Advisor

Customer Contact Supervisor (Maternity Cover)

Business Development Representative

Sales Lead - Outbound Contact Centre

Call Centre Team Leader

Contact Centre CX Transformation Consultant

Customer Service Adisor

Customer Service Representative

Sales Representative

Customer Service Representative - Dartford

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