Application support analyst Work, Jobs in Croft, Lec (with Salaries)

ERP Support Analyst
ECF Ltd —Leicester
- £27,000 - £35,000 a year
- Continuous improvement
- No degree
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Business Analyst (Wacoal Europe)
Bravissimo —Kettering
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Bachelor's degree
Quick apply
Accounts Payable Data Analyst
NEXT —Leicester
- £34,000 a year
- Call to connect
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
13d
Test Analyst
Scrumconnect Consulting —Coventry
- £275 - £300 a day
- CRM software
- Analysis skills
- SharePoint
Data Analyst Apprentice
QA Apprenticeships —Coventry
- £20,000 a year
- Monday to Friday
- Hybrid work
- Data analysis skills
- Communication skills
- Free parking
- Work from home
4d
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Computer Science
- No degree
- SharePoint
- Employee assistance programme
Quick apply
Cyber Security Analyst
Gymshark —Solihull
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
- Gym membership
Quick apply
3d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
Business Analyst
Correla —Solihull
- £55,000 a year
- Bachelor's degree
- Organisational skills
- Communication skills
- Annual leave
3d
England Women U19 Performance Analyst
English Cricket Board —Loughborough
- Hybrid work
- Communication skills
- Analytics
- Employee assistance programme
- Flexible schedule
Finance Project Business Analyst
NEXT —Leicester
- From £70,000 a year
- Call to connect
- Microsoft Powerpoint
- Analysis skills
- Communication skills
- Free parking
- Employee discount
11d
Senior Test Analyst
NEXT —Leicester
- Full-time
- Mentoring
- Communication skills
- Free parking
- Employee discount
10d
IT Governance Analyst
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Employee discount
4h
Business Analyst (12 Month FTC)
Cooper Parry —Derby
- Temporary
- Remote
- Organisational skills
- Agile
- Communication skills
2d
Business systems analyst
TESTQ Technologies —Leicester
- £33,400 - £45,000 a year
- Full-time
- Remote
- English
- Analysis skills
- Bachelor's degree
Quick apply
7d
Bug Bounty Analyst
Global Payments UK Ltd —Leicester
- Computer Science
- Bachelor's degree
- Communication skills
Quick apply
5d
Integration Analyst
Trelleborg Medical Solutions —Leicester
- Hybrid work
- Computer Science
- Bachelor's degree
- Travel
Apprenticeships at Citizen
Citizen Housing Group —Birmingham
- £20,875 - £24,454 a year
- Full-time
- Annual leave
- Flexible schedule
Quick apply
5h
IS Data and Reporting Analyst
Trelleborg Medical Solutions —Leicester
- Travel
Housing Business Systems Analyst
Tamworth Borough Council —Tamworth
- £39,862 - £42,839 a year
- Full-time
- Hybrid work
- English
- Organisational skills

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ERP Support Analyst

ECF Ltd -
Leicester

Quick apply

Job details

Fixed term contract
£27,000 - £35,000 a year
14 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Company pension
On-site parking

Qualifications

Technical troubleshooting
Dashboard visualisation
Report generation
Incident queue management
IT service management
Ticket management
NetSuite
ERP software
Continuous improvement
IT permissions management
Technical support incident logging
Technical writing
Customer support
Application support
Middleware
Root cause analysis
Communication skills

Full job description

Location: Rearsby, Leicestershire.
Department: IT Support.
Reports to: IT Manager.

Fixed Term Contract - 12 Months

The Company:

We are one of the UK’s leading manufacturers of Kitchens, Bedrooms and Bathrooms, supplying more than 4,000 KBB trade customers nationwide. Founded in 1980, ECF (East Coast Fittings Ltd) is a dependable, British, family-owned business with over 40 years experience in the manufacture and supply of high quality furniture and components. Operating from over 130,000 sq. ft. of manufacturing, warehouse and office space in the heart of rural Leicestershire, our purpose-built facilities are home to our established core brands. These brands have seen significant growth in recent years, driven by continued investment, innovation and in-house development.

What We Offer:

Early finish on Fridays.
Company pension.
Health cash plan.
Free parking.
Rural location.
Supportive working environment.
20 days annual leave, plus bank holidays and paid company closure days.

Role Overview:

The ERP Support Analyst will provide functional and technical support for the organisation’s Enterprise Resource Planning system, ensuring users can work effectively and business processes run smoothly. The role will involve troubleshooting issues, maintaining data accuracy, supporting system changes, producing reports, and working closely with internal teams and external suppliers to improve ERP performance and usability.

Key Responsibilities:

Provide first and second-line support to ERP users, resolving functional and technical issues in a timely and professional manner.
Investigate, diagnose, and document ERP incidents.
Escalate complex issues to third-party suppliers where necessary and manage these through to resolution.
Support day-to-day ERP system administration, including user access, roles, permissions, configuration changes, and system monitoring.
Work with finance, production, purchasing, sales, warehouse, and other business teams to understand process issues and recommend practical system improvements.
Assist with ERP upgrades, patches, testing, release management, and change control activities.
Create, maintain, and improve ERP documentation, user guides, training materials, and support knowledge base articles.
Deliver user training and guidance to improve adoption, accuracy, and confidence in the ERP system.
Maintain data integrity by supporting data checks, corrections, imports, exports, and housekeeping activities.
Develop or assist with standard and ad hoc reports, dashboards, and data extracts for business users and management.
Support integrations between the ERP system and other business applications, helping to identify and resolve interface issues.
Contribute to continuous improvement projects that streamline processes, reduce manual work, and improve system reliability.
Promote best practice and consistent use of the ERP system.

Skills & Experience:

Essential.

Experience supporting an ERP system such as Microsoft Dynamics, Intact iQ/GenetiQ, SAP, Oracle, NetSuite, Sage, Epicor, Infor, or a similar platform.
Strong troubleshooting skills with the ability to analyse issues, identify root causes, and explain solutions clearly to non-technical users.
Good understanding of core business processes such as finance, purchasing, stock control, order processing, manufacturing, distribution, or reporting.
Excellent communication and customer service skills, with the ability to work confidently with users at all levels.
Experience logging, prioritising, and managing support tickets through to resolution.
Strong attention to detail, particularly when working with data, configuration, reports, and process documentation.
Ability to manage competing priorities and work effectively both independently and as part of an IT team.
Working knowledge of Microsoft Office, especially Excel; familiarity with SQL, reporting tools, or data analysis would be advantageous.

Desirable.

Experience with ERP implementation, migration, upgrade, or optimisation projects.
Knowledge of database concepts, APIs, integrations, or middleware.
Understanding of ITIL principles, service desk processes, change management, and incident management.
Experience working with external ERP vendors, consultants, or managed service providers.

Personal Attributes:

Customer-focused, approachable, and patient when supporting users.
Analytical and methodical, with a structured approach to problem-solving.
Proactive in identifying improvements and preventing recurring issues.
Comfortable working with both technical detail and business process requirements.
Organised, dependable, and able to follow issues through to completion.
The ability to work independently and as part of a team.

Education / Qualifications:

Degree, apprenticeship, or equivalent experience in Information Technology, Business Systems, Computer Science, or a related discipline.
Relevant ERP, database, reporting, Microsoft, ITIL, or vendor certifications would be beneficial but are not essential.

Pay: £27,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

application support analyst jobs in croft, lec

ERP Support Analyst

Business Analyst (Wacoal Europe)

Accounts Payable Data Analyst

Test Analyst

Data Analyst Apprentice

IT Support Analyst

Cyber Security Analyst

1st / 2nd Line IT Support Analyst

Business Analyst

England Women U19 Performance Analyst

Finance Project Business Analyst

Senior Test Analyst

IT Governance Analyst

Business Analyst (12 Month FTC)

Business systems analyst

Bug Bounty Analyst

Integration Analyst

Apprenticeships at Citizen

IS Data and Reporting Analyst

Housing Business Systems Analyst

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