Client services coordinator Work, Jobs in Kelvedon, Ess (with Salaries)

Scheduling Coordinator
DD Products & Services —Witham
- £26,956.80 a year
- Full-time
- CRM software
- Communication skills
- Free parking
- Sick pay
Quick apply
5d
Service Support Coordinator
RDC —Braintree
- Full-time
- Computer skills
10h
Project Coordinator
Advanced Utility Networks —Braintree
- Full-time
- Maths
- Data entry
- Organisational skills
Project & Administrative Support Coordinator
Provide CIC —Colchester
- £25,660.38 a year
- Part-time
- Nursing home
9d
Customer Liaison Officer/ Project Coordinator.
Houghton Group —West Hanningfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Sick pay
Quick apply
6d
Operations Coordinator
Project Solver Ltd —Great Dunmow
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
9d
Business Operations Coordinator
Neatwork Services Ltd —Rochford
- £15,000 - £25,000 a year
- Part-time
- CRM software
- Computer literacy
- Administrative experience
- Free parking
Quick apply
Technical Administrator
Advanced Utility Networks —Braintree
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
Events Coordinator
Medicare EMS —Chelmsford
- £25,420 - £28,000 a year
- Full-time
- Databases
- Travel
- Organisational skills
Quick apply
Operations Support Coordinator
City & Essex Ltd —Rayleigh
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
7d
Care Coordinator
Kinect Services —Rayleigh
- £32,000 - £35,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- IT
- Annual leave
Land Rights Coordinator
Advanced Utility Networks —Braintree
- Full-time
- Microsoft Word
- Databases
- Contracts
11d
VacancyTitle: Technical Administrator
TriConnex PLC —Braintree
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
Care Coordinator
Kase Care Limited —Basildon
- £27,000 - £31,000 a year
- Full-time
- English
- In-person
- Care plans
Quick apply
5d
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Administrative experience
- Travel
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
Customer Service & Acquisitions Lead
Civic Recruitment Limited —Colchester
- £19.23 an hour
- Full-time
- Microsoft Word
- Business development
- Analysis skills
Quick apply
12d
Care Coordinator
Caremark - Home Care in Great Dunmow and surrounding areas —Great Dunmow
- From £28,000 a year
- Full-time
- Recruiting
- Communication skills
- Annual leave
- Sick pay
Global Transport Coordinator
The Delta Group —Bishop's Stortford
- Customer service
- Computer literacy
- Forklift
Quick apply
4d
Personal Assistant
Rickard Luckin Limited —Chelmsford
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee discount
Quick apply
Junior Digital Project Coordinator
Safetech LTD —Rayleigh
- £10.85 - £12.71 an hour
- Social media management
- Quality control
- Organisational skills
Quick apply

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client services coordinator jobs near kelvedon, ess

Scheduling Coordinator

DD Products & Services -
Witham

Quick apply

Job details

Full-time
£26,956.80 a year
5 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Discounted gym membership
Sick pay
On-site parking

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Appointment booking and call handling
Customer interaction
Outbound calling
Communication skills

Full job description

Are you proactive, organised, and confident juggling multiple tasks in a fast-paced environment? We are looking for a Scheduling Coordinator to join our Engineering Service Scheduling and Equipment Installations team, providing administrative and customer service support to our portfolio of dental customers.

This varied role involves managing customer expectations, coordinating with internal departments, and ensuring our dental engineers and equipment requests are scheduled efficiently. No two days are the same, so attention to detail, strong communication skills, and enjoyment of collaborative working are essential.

About the Role

You will support engineering service scheduling and equipment installation coordination, handling customer enquiries, scheduling maintenance, raising breakdown cases, managing inboxes, and ensuring all systems and customer information are maintained. You’ll play a central role in keeping our operations running smoothly and ensuring timely, high-quality service for customers.

️ Key Responsibilities

Answer emails and inbound/outbound calls from dental customers and suppliers, resolving engineering support queries and actioning equipment requests
Provide efficient time and geographical management of engineers’ scheduling diaries
Schedule planned maintenance service work to ensure customer equipment is compliant with manufacturer standards
Liaise with internal teams to arrange deliveries and installations of dental equipment
Assist with invoicing processes, ensuring quotations are raised efficiently and resolving key client issues or complaints
Manage multiple inboxes, provide timelines to customers, and maintain accurate information across multiple systems
Work commercially toward service group KPI targets (revenue, breakdown attendance, customer communication)
Act as the first point of contact for engineering support via incoming phone calls
Raise breakdown cases on Microsoft CRM Field One, assign to engineers, keep customers updated, and follow enquiries through to conclusion
Build strong customer and supplier relationships, ensuring quality care and satisfaction
Respond knowledgeably to customer questions about our product and service offering
Ensure customers receive all documentation and reports following engineer visits to maintain compliance for inspection visits

✅ What We’re Looking For

Excellent verbal and written communication skills
Strong organisational abilities and a keen eye for detail
Ability to manage multiple priorities in a fast-paced environment
Customer service or call-handling experience (essential)
Confident using CRM systems and Microsoft Office tools
A collaborative team player with a commercially driven mindset
Access to your own transport (due to location requirements)

What We Offer

Discretionary company performance-related bonus
Comprehensive discount portal — gym memberships, shopping savings, days out
SmartPay loan scheme (interest-free)
Cycle2Work scheme
Enhanced holiday entitlement — 33 days including bank holidays
An additional day off for your birthday
Option to purchase extra annual leave
Company pension scheme
Dental plan
Company sick pay, life assurance, enhanced maternity/paternity
Eye test vouchers
Mental health support services & virtual GP access
Free on-site parking

Why Join Dental Directory?

Dental Directory is a rapidly growing provider of specialist products, equipment, and support services across the dental and beauty sectors in the UK and Ireland. Our scheduling team is energetic, collaborative, and passionate about delivering excellent service — and we’re looking for people who share that enthusiasm.

If you’re driven, organised, and love working in a dynamic environment, we’d love to hear from you.

Quick apply

Refine Your Search

client services coordinator jobs in kelvedon, ess

Scheduling Coordinator

Service Support Coordinator

Project Coordinator

Project & Administrative Support Coordinator

Customer Liaison Officer/ Project Coordinator.

Operations Coordinator

Business Operations Coordinator

Technical Administrator

Events Coordinator

Operations Support Coordinator

Care Coordinator

Land Rights Coordinator

VacancyTitle: Technical Administrator

Care Coordinator

Centre Coordinator

Customer Service & Acquisitions Lead

Care Coordinator

Global Transport Coordinator

Personal Assistant

Junior Digital Project Coordinator

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