General manager Work, Jobs in Stevenage, Hrt (with Salaries)

Assistant General Manager
Gravity Active Entertainment —Stevenage
- £29,000 - £31,000 a year
- Weekend availability
- First Aid Certification
- In-person
- Training & development
- Free parking
- Store discount
Quick apply
5d
Deputy General Manager
The Harrier, Hatfield —Hatfield
- £27,000 - £32,000 a year
- Full-time
- Supervising experience
- Team management
- Budgeting
- Employee discount
Quick apply
2d
General Manager
The Embankment —Bedford
- £45,000 - £58,000 a year
- Hotel
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
General Manager
Holroyd Howe —Elstree
- £45,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Budgeting
- Employee assistance programme
- Employee discount
Quick apply
8d
Assistant General Manager
Inspired Villages —Luton
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Assistant General Manager
Cote Restaurants —Welwyn Garden City
- Full-time
- Restaurant management
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
12d
General Manager
The Wheatsheaf —Milton Keynes
- £38,000 - £45,000 a year
- Full-time
- Hotel
- Supervising experience
- In-person
Quick apply
8d
Deputy General Manager
Harlow Express Hotel Ltd —Harlow
- Up to £35,000 a year
- Full-time
- Hotel
- Supervising experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Regional General Manager
XPO Logistics —Aylesbury
- £70,000 - £80,000 a year
- Continuous improvement
- Team management
- Budgeting
- Employee discount
Quick apply
General Manager
Everlast Gyms —Dunstable
- Weekend availability
- Training & development
- Leadership
- Communication skills
- Employee discount
- Gym membership
Quick apply
6d
General Manager
Anytime Fitness —Harlow
- £32,000 - £35,000 a year
- Weekend availability
- Sales
- Team management
- In-person
- Gym membership
Quick apply
5d
General Manager
TeamSport —Harlow
- Weekend availability
- Recruiting
- Training & development
- Leadership
7h
Deputy General Manager
Pizza Express —Hatfield
- £32,400 - £34,000 a year
- Full-time
- Sales
- Customer service
- Restaurant management
- Employee discount
- Referral programme
Quick apply
Female General Club Manager
Activ8 Fitness —Bedford
- £33,800 - £36,800 a year
- Full-time
- Hospitality
- Management
- Social media management
- Gym membership
Quick apply
Deputy General Manager
The Meadow Lark, Trumpington —Cambridge
- Up to £44,000 a year
- Full-time
- Bar
- Budgeting
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
General Manager - Live in
Chef & Brewer - BRA_101 —Harlow
- Full-time
- Hotel
- Team management
- Recruiting
- Employee assistance programme
- Employee discount
Quick apply
general manager
Wagamama —Wembley
- £50,000 a year
- Full-time
- Continuous improvement
- Restaurant
11d
Area Manager
Amazon UK Services Ltd. —Dunstable
- Full-time
- English
- Bachelor's degree
- Continuous improvement
General Manager - Brewery Taproom & Malt Haus
Pillars Brewery —London
- £36,000 - £42,000 a year
- Full-time
- Hospitality
- Management
- Inventory control
- Health & wellbeing programme
- Employee discount
Quick apply
11d
General Manager – Holiday Inn Watford Junction
Nine Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hotel
- In-person
- Leadership
- Free parking
Quick apply
4d

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Assistant General Manager

Gravity Active Entertainment
Stevenage

Quick apply

Job details

Full-time
£29,000 - £31,000 a year
5 days ago

Benefits

Free parking
Store discount
Discounted or free food
Company pension
Employee discount
Gym membership
On-site parking

Qualifications

Driving Licence
Operations management
Closing procedures
Stock ordering
Microsoft Office Suite
Complaint handling
Performance management
First Aid Certification
Staff training
Opening procedures
Ongoing financial performance monitoring
Training & development
Cash handling
Leadership
Team motivation leadership
Communication skills
Rota coordination

Full job description

Position Overview

The Assistant General Manager (AGM) is responsible for supporting the General Manager in the day-to-day operation of the business, ensuring the highest standards of customer service, safety, operational efficiency and financial performance. The role offers a performance-related bonus scheme, rewarding the achievement of agreed business and personal KPIs.

The AGM acts as a role model for the team, leading by example and taking responsibility for the smooth running of the business in the General Manager's absence. They are expected to drive performance, develop the team and ensure company policies and procedures are consistently followed.

Key ResponsibilitiesOperational Management

Support the General Manager in the daily operation of the business.
Take responsibility for the site whenever the General Manager is absent.
Ensure the park, café and party operations are delivered safely, efficiently and to company standards.
Carry out opening and closing procedures and ensure all cash handling and security procedures are followed.
Ensure all health and safety policies, risk assessments and compliance procedures are adhered to.
Maintain excellent standards of cleanliness, presentation and equipment maintenance throughout the venue.

Team Leadership

Lead, motivate and inspire the management and frontline teams.
Ensure all employees understand company expectations and deliver excellent customer service.
Assist with recruitment, induction, training and ongoing development of team members.
Conduct coaching conversations and support performance management where required.
Promote a positive working environment based on teamwork, accountability and respect.

Commercial Performance

Support the achievement of sales, labour and profit targets.
Monitor daily performance against budgets and KPIs.
Identify opportunities to increase revenue through memberships, parties, café sales and upselling.
Assist in controlling labour costs, stock levels and operational expenditure.

Customer Experience

Ensure every customer receives outstanding service.
Resolve customer complaints professionally and promptly.
Monitor customer feedback and implement improvements where required.
Build positive relationships with customers, schools, community groups and other stakeholders.

Planning and Administration

Assist with rota planning to ensure staffing levels meet business demand while controlling labour costs.
Complete management administration accurately and on time.
Support stock ordering, stock control and supplier management.
Ensure all company reporting is completed within required deadlines.

Health & Safety

Maintain a safe environment for customers and employees.
Ensure accident reporting procedures are followed correctly.
Support regular safety audits and equipment checks.
Ensure all team members comply with company policies and legal requirements.

Person SpecificationEssential

Minimum two years' supervisory experience within hospitality, leisure or retail.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Outstanding customer service skills.
Good organisational and problem-solving abilities.
Ability to work under pressure in a fast-paced environment.
Competent using Microsoft Office and other business systems.
Flexible to work evenings, weekends and bank holidays.

Desirable

Experience within the leisure, family entertainment or trampoline park industry.
First Aid qualification.
Food Safety qualification.
Health & Safety qualification.
Experience of rota planning, budgeting and KPI management.

Key Performance Indicators

Performance will typically be measured against:

Customer satisfaction scores and online reviews.
Revenue and profitability.
Labour cost percentage.
Membership sales and retention.
Party sales and customer feedback.
Health & Safety compliance.
Audit scores.
Team training completion.
Employee engagement and retention.
Achievement of site KPIs.

Benefits

Performance-related bonus scheme linked to the achievement of agreed Key Performance Indicators (KPIs).
Free on-site parking.
Staff discount on food and beverages.
Complimentary use of the park outside of working hours
Ongoing training and development opportunities.
Career progression within the business.

If you meet these requirements and are looking for a challenging yet rewarding career in Leisuremanagement, please submit your resume for consideration.

Job Type: Full-time

Pay: £29,000.00-£31,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
Gym membership
On-site parking
Store discount

Experience:

Supervisor or AGM: 2 years (required)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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