Technical support Work, Jobs in Thurlow, Sfk (with Salaries)

Trainee IT Technician
Victoria Forms —Bury St. Edmunds
- £25,000 - £27,000 a year
- Full-time
- English
- Research
- No degree
- Free parking
- Flexitime
Quick apply
1d
IT Assistant
GCB Cocoa UK Ltd —Sudbury
- £28,000 - £32,000 a year
- Full-time
- No degree
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Technical Support
DD Products & Services —Witham
- £27,000 - £35,000 a year
- Full-time
- CRM software
- Azure
- Databases
- Employee discount
- Sick pay
Quick apply
10d
Customer Support Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
- University
1d
Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Continuous improvement
- Mentoring
- In-person
Technical Support Officers - Green Space and Heritage
West Suffolk Council —West Suffolk
- £29,540 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
7d
IT Junior Technical Analyst
Science Group —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11d
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
IT Engineer
Force36 Limited —Saffron Walden
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Employee discount
Quick apply
5d
ICT Technical Services Manager
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority —Witham
- £56,968 - £61,550 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
Quick apply
6d
1st / 2nd Line Engineer
Pushforward Secondary Education Ltd —Bury St. Edmunds
- £28,000 - £30,000 a year
- Full-time
- Data entry
- SharePoint
14d
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
Community IT Champion - 12mth Contract
Charles Burrell Centre Ltd —Thetford
- £40,000 a year
- Temporary
- Customer service
- IT
- In-person
- Free parking
Quick apply
Secure Support Engineer
PA Consulting —Melbourn
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
13d
IT Desktop Support
Axiom Technologies —Histon
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
Digital Operations Assistant
Richard Designs —Ely
- £26,000 - £29,000 a year
- Full-time
- CRM software
- Social media management
- In-person
- Free parking
- Employee discount
Quick apply
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
Activation Support Representative - eCommerce
Worldpay (UK) Limited —Cambridge
- CRM software
- Bachelor's degree
- Continuous improvement
Quick apply
7d
IT Technician 0.4
COLCHESTER INSTITUTE —Colchester
- £10,343.42 - £10,505.04 a year
- Part-time
Quick apply
6d

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technical support jobs near thurlow, sfk

Trainee IT Technician

Victoria Forms
Bury St. Edmunds

Quick apply

Job details

Permanent | Full-time
£25,000 - £27,000 a year
1 day ago

Benefits

Free parking
Flexitime
Company events
Flexible schedule
Sick pay

Qualifications

Microsoft Windows Server
Technical troubleshooting
Sales support
Web development
Visual Basic
Ticket management
English
Microsoft Office Suite
Research
Computer skills
Customer support
Customer interaction
Help desk
Information Technology

Full job description

About the role

This is a highly varied role for a junior or mid-level IT professional working within the Tech Team at Victoria Forms. The team provides technical support to customers, sets up and maintains servers and systems, and supports development and troubleshooting across our in-house products.

The role combines customer-facing technical support with hands-on configuration, integration work and opportunities for software development.

As we are a small company, there’s potential to become involved with many aspects of the company, taking on additional responsibilities so you can thrive in areas where your skills and interests lie.

We are looking for someone with a strong technical understanding of web technologies, with a detailed approach to their work.

This is a full-time office-based role, in an office in the centre of Bury St Edmunds.

Responsibilities

Assisting with, or taking a lead in, implementation of technical form projects from customer sign-up to go-live, working alongside other teams.
Supporting other teams as required (e.g. the Sales team with technical analysis of requirements).
Setting up servers (Windows Server) and installing software (including our in-house applications).
Configuring and developing integrations with external systems (including back-office systems, payment providers and address lookups).
Becoming an expert in our complex in-house server and form-building products, in order to provide support and customise systems and workflows to customer requirements.
Creating web pages to reproduce the look and feel of customer websites.
Proactively dealing with support tickets from our support system.
Proactively troubleshooting issues that are raised by our internal monitoring systems.
Ensuring documentation is referred to for all tasks and updating it where necessary.
Where suitable, contributing to the development of our in-house software.
Reporting to the Tech Team Lead for all day-to-day tasks, taking on specific responsibilities over time.
Undertaking other reasonable tasks as required.

Person Specification

Essential skills, experience and qualities:

A strong understanding of how websites work, with some knowledge of HTML, CSS and JavaScript.
Strong IT skills, including experience of Microsoft Windows and Office applications.
The ability to gain a detailed understanding of complex systems through reading documentation and experimentation.
The capability to research new concepts and technologies in order to reach a deep understanding.
Good interpersonal skills, with the ability to talk to customers in a highly professional manner.
Self-motivation and the ability to use initiative to pick up tasks and work without supervision.
Happy to work in a small team.
A strong attention to detail with a persistent desire for perfection.
A good standard of written and spoken English.

Desirable skills, experience and qualities:

An IT-related degree or equivalent professional qualification.
A strong understanding of HTML, CSS and JavaScript.
Experience of Microsoft Windows Server, SQL, ASP.NET, C#, XML, Angular, React, or Visual Basic.

About Victoria Forms

Established in 2003, Victoria Solutions Limited (trading as Victoria Forms) has a multinational customer base, with a particular focus on local government.

How to apply

Applications should be sent through Indeed.

You must send a cover letter with your application. Your cover letter should briefly explain how you meet the above Person Specification and how you are able to work in Bury St Edmunds.

Benefits

Joining a small, committed and friendly team in a comfortable office with free parking in Bury St Edmunds.
Regular company events.
Flexible start and end times.
Friday ice creams in the warmer months.

Job Types: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

Benefits:

Company events
Flexitime
Sick pay

Application question(s):

Are you able to work on-site in Bury St Edmunds?

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in thurlow, sfk

Trainee IT Technician

IT Assistant

IT Technical Support

Customer Support Administrator

Warehouse IT Support Analyst (1 year FTC)

Technical Support Officers - Green Space and Heritage

IT Junior Technical Analyst

Service Desk Engineer

IT Engineer

ICT Technical Services Manager

1st / 2nd Line Engineer

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

Community IT Champion - 12mth Contract

Secure Support Engineer

IT Desktop Support

IT Support Engineer

Digital Operations Assistant

Graduate / Placement Technical Support Engineer

Activation Support Representative - eCommerce

IT Technician 0.4

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