Program leader Work, Jobs in Brighton, Eng (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Team Leader
Venture Hotels - BRA_304 —Rottingdean
- Part-time
- Customer service
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
KYC (Know Your Customer) Analyst- 9 months Fixed Term Contract- Start Date October 2026
American Express —Brighton
- Full-time
- Organisational skills
- Communication skills
- Life insurance
7d
Operations Manager
Brighton Harbour Hotel —Brighton
- Up to £45,000 a year
- Full-time
- Hotel
- Employee assistance programme
Quick apply
8d
Project Supply Chain Leader
ALSTOM —Brighton
- £52,000 a year
- PMP
- Training & development
- Leadership
- Annual leave
8d
Team Leader
Pub & Social - BRA_202 —Brighton
- Part-time
- Customer service
- English
- Team management
- Employee assistance programme
- Employee discount
Quick apply
3d
Residence Manager - Soft Services
Equans —Brighton
- Full-time
- University
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Assistant Branch Manager
Travis Perkins —Brighton
- Full-time
- Customer service
- Negotiation
2d
Production Operator
Nordell Ltd —Worthing
- £12.71 an hour
- Full-time
- English
- Continuous improvement
- Quality control
- Free parking
- Employee assistance programme
Quick apply
1d
Mental Health Team Leader - West Sussex (Female Only)
Venture People —Brighton and Hove
- £30,534.40 - £31,595.20 a year
- Full-time
- Computer literacy
- Team management
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
14d
General Sales Manager
Richmond Motor Group —Bognor Regis
- Up to £85,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
8d
Activity Leader
Bayswater Education —Brighton and Hove
- £13.33 an hour
- English
- First Aid Certification
- Leadership
- Annual leave
Quick apply
General Operative
Holcim —Shoreham by Sea
- Organisational skills
- Communication skills
- Employee discount
Client Advisor
Marsh —Haywards Heath
- Full-time
- Hybrid work
- Organisational skills
Senior HR Business Partner
Air Partner —Gatwick Airport
- £55,000 - £65,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Annual leave
- Employee assistance programme
Conference and Banqueting Operations Supervisor
Hilton —Brighton
- £13.21 an hour
- Full-time
- Employee stock purchase plan
- Annual leave
HPC Services Team Leader
Viridien —Haywards Heath
- Full-time
- DevOps
- Mentoring
- Scripting
- Annual leave
Compliance Manager
American Express —Brighton
- Full-time
- Microsoft Powerpoint
- Master's degree
- Project management
- Life insurance
10d
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Crawley
- Full-time
- English
- Analysis skills
- Business
4h
Front Office Supervisor
Hilton —Brighton
- £13.21 an hour
- Full-time
- Team management
- Front desk
- Employee stock purchase plan
- Annual leave
3d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

program leader jobs in brighton, eng

Sr.Dir,Patient Experience

Team Leader

KYC (Know Your Customer) Analyst- 9 months Fixed Term Contract- Start Date October 2026

Operations Manager

Project Supply Chain Leader

Team Leader

Residence Manager - Soft Services

Assistant Branch Manager

Production Operator

Mental Health Team Leader - West Sussex (Female Only)

General Sales Manager

Activity Leader

General Operative

Client Advisor

Senior HR Business Partner

Conference and Banqueting Operations Supervisor

HPC Services Team Leader

Compliance Manager

Operations & Logistics Internship, Amazon Logistics

Front Office Supervisor

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