Reception manager Work, Jobs in Birmingham, Eng (with Salaries)

Reception Supervisor
The Grand Hotel, Birmingham —Birmingham
- £28,000 a year
- Weekend availability
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
1d
Receptionist
Lift Four Dwellings Secondary —Birmingham
- £21,906.70 - £26,824.00 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
Bank Receptionist
South Doc Services —Birmingham
- £12.71 an hour
- Day shift
- Microsoft Outlook
- English
- Administrative experience
- Free parking
Quick apply
20h
Cover Receptionist
LAH Property Marketing —Birmingham
- £14.24 an hour
- Computer literacy
- Writing skills
- Front desk
- Referral programme
Quick apply
7d
Nights Assistant Reception Manager
The Belfry Hotel & Resort —Sutton Coldfield
- £30,014.40 - £31,262.00 a year
- Full-time
- Hotel
- Resort
- Free parking
- Employee discount
Quick apply
Business Support Administrator
Staffordshire County Council —Cannock Chase
- £25,989 - £26,403 a year
- Experience working with children
- Data entry
- Organisational skills
8d
Guest Service Manager (Food & Beverage)
Aloft Birmingham & Eastside Rooms Conference Centre —Birmingham
- Up to £29,817.84 a year
- Full-time
- Bar
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Host Team Member - Reception- Casual hours
Village Hotels - Solihull - Reception / Nights —Shirley
- £8.00 - £12.71 an hour
- Hotel
- Front desk
- Employee assistance programme
- Gym membership
Quick apply
10d
Front Office Manager
Welcombe Hotel —Stratford-upon-Avon
- £30,000 - £33,000 a year
- Full-time
- Microsoft Office
- Hotel
- Administrative experience
- Free parking
- Employee discount
Quick apply
Receptionist
Inspired Villages —Alcester
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Night Team Leader
Village Hotels - Dudley - Reception / Nights —Dudley
- £12.71 - £12.96 an hour
- Part-time
- Hotel
- Training & development
- Employee assistance programme
- Gym membership
Quick apply
13h
Dental Practice Manager
Priory dental Clinic —Kenilworth
- £16 - £18 an hour
- Full-time
- Human resources
- Recruiting
- Front desk
Quick apply
17h
Medical Receptionist (Bank Receptionist Role)
Downsfield Medical Centre —Sheldon
- From £12.71 an hour
- Temporary
- GP surgery experience
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
14d
Receptionist and Administration Assistant (Maternity Cover)
Worcestershire County Council —Birmingham
- £21,593 a year
- Temporary
- Computer literacy
- Databases
- Experience working with children
Receptionist
SWFT Clinical Services Ltd —Stratford-upon-Avon
- £25,989.13 a year
- Part-time
- Word processing
- Hotel
- Travel
- Employee assistance programme
- Employee discount
1d
Finance Assistant - Allesley Primary School
Coventry City Council —Allesley
- £11,813 - £15,480 a year
- Computer literacy
- Data entry
- Organisational skills
4d
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Nights Assistant Reception Manager
The Belfry —Sutton Coldfield
- £30,014.40 - £31,262.00 a year
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Guest Service Manager (F&B – Flexible Contract)
Aloft Birmingham & Eastside Rooms Conference Centre —Birmingham
- Up to £14.37 an hour
- Part-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply

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Reception Supervisor

The Grand Hotel, Birmingham -
Birmingham

Quick apply

Job details

Full-time
£28,000 a year
1 day ago

Benefits

Discounted or free food
Employee assistance programme
Employee discount
Referral programme

Qualifications

Front of house supervision
Hotel and accommodations experience
Hotel guest services experience
Front desk
Training & development
Team motivation leadership
Hotel front office operations
Hospitality management

Full job description

Take the next step in your reception career at one of Birmingham's most iconic hotels.

At The Grand Hotel Birmingham, we know that every memorable stay starts with a warm welcome. As Reception Supervisor, you'll support the Front Office Manager in the day-to-day operation of Reception, helping to ensure every guest feels welcomed, valued and cared for from the moment they arrive until it's time to say goodbye.

This is a full-time position, working 40 hours per week over five days. The role includes a mixture of early and late shifts, with typical start times from 6.30am/7.00am and finishes between 10.30pm and 11.00pm, including weekends on a rota basis.

You'll be a visible presence within the department, supporting colleagues during busy shifts, resolving guest queries, acting as Duty Manager and helping to deliver the warm, personal service The Grand Hotel Birmingham is known for.

What you'll be doing as a Reception Supervisor

Supporting the day-to-day operation of Reception, ensuring every guest receives a warm, professional welcome and a seamless arrival and departure experience.
Supporting, training and motivating the Reception team, leading by example to deliver consistently high service standards.
Taking responsibility for Duty Manager shifts, providing operational support across the hotel and responding confidently to guest and colleague enquiries.
Managing guest requests and feedback, supporting VIP, corporate and entertainment arrivals, and taking opportunities to enhance the guest experience.
Working closely with colleagues across the hotel to ensure every guest enjoys a memorable stay.

What we're looking for

Previous experience in a Reception, Front Office or supervisory role within a hotel environment.
A warm, professional and confident approach, with the ability to build genuine relationships with guests and colleagues.
Experience supporting and developing a team, with the confidence to make decisions in a busy hotel environment.
Good IT skills; experience using Opera PMS would be advantageous.
Flexibility to work a variety of shifts, including early and late shifts, weekends and Duty Manager shifts.

Pay & Benefits

At the Grand Hotel Birmingham we make every effort to reward and recognise the loyalty and hard work you provide by offering the following;

£28,000 per annum
Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family
Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location
Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
Earn extra cash through our employee referral scheme.
Free, freshly cooked meals from our chefs, available twice a day across service periods
Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones – which increase year on year!
We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
Inclusive multifaith prayer room accessible any time for all team members
Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
Take advantage of career development opportunities and apprenticeship programmes
Regular team appreciation events and monthly recognition programmes
Career development opportunities – including access to nationally recognised, funded apprenticeship programmes
28 days holiday each year (increasing annually up to 33 days)
Venue closure over the Christmas period allowing you time off to enjoy the festive season

Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century.

The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms - as well as our spectacular Louis XIV-style Grand Ballroom.

We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

Quick apply

Refine Your Search

reception manager jobs in birmingham, eng

Reception Supervisor

Receptionist

Bank Receptionist

Cover Receptionist

Nights Assistant Reception Manager

Business Support Administrator

Guest Service Manager (Food & Beverage)

Host Team Member - Reception- Casual hours

Front Office Manager

Receptionist

Night Team Leader

Dental Practice Manager

Medical Receptionist (Bank Receptionist Role)

Receptionist and Administration Assistant (Maternity Cover)

Receptionist

Finance Assistant - Allesley Primary School

Clinic Receptionist

Receptionist & Front of House Coordinator

Nights Assistant Reception Manager

Guest Service Manager (F&B – Flexible Contract)

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