Customer support & client services occupations Work, Jobs in Edinburgh, Sct (with Salaries)

Client Services Coordinator
triSaaS (Hygenisys) —Edinburgh
- Part-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Annual leave
Quick apply
8d
Customer Service Representative - Edinburgh
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Services Coordinator
AND Digital —Edinburgh
- Full-time
- Hybrid work
Quick apply
Customer Service Advisor
Parsley Box —Edinburgh
- £26,200 a year
- Part-time
- Hybrid work
- CRM software
- School
- Time management
- Annual leave
- Employee discount
Quick apply
5d
Customer Service Specialist
Vegware —Edinburgh
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Flexible schedule
Quick apply
11d
Works Support
Places for People —Edinburgh
- £26,970.76 a year
- Quality control
- Data entry
- Communication skills
- Annual leave
- Employee discount
1d
Account Executive
Streamline Corporate Ltd —Edinburgh
- £26,500 - £28,200 a year
- Full-time
- Computer literacy
- Continuous improvement
- Data entry
Quick apply
12d
Customer Support Accountant
FreeAgent —Edinburgh
- £31,500 - £35,500 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Accounting
Quick apply
Customer Service & Fulfilment Manager
Walker Slater —Loanhead
- £33,000 - £38,000 a year
- Full-time
- Management
- English
- Supervising experience
Quick apply
5d
Global Complaints Specialist - Chase UK
JPMorganChase —Edinburgh
- Full-time
- Master's degree
- Conflict management
- AI
2d
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
2d
Customer Success Manager
Mindbody —Edinburgh
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Client Relations Manager - Key Accounts
Nucleus Financial Group —Edinburgh
- Customer service
- Microsoft Office
- IT
- Annual leave
Household Support Officer
Changeworks —Edinburgh
- £29,417 - £32,280 a year
- Travel
- Annual leave
- Flexible schedule
12d
Customer Experience Team Member
Schuh —Livingston
- Part-time
- Travel
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Customer Success Manager (B2B SaaS, Higher Ed)
Gecko —Edinburgh
- University
- Travel
- In-person
- Employee assistance programme
- Employee discount
4d
Customer Success Manager
Wordsmith AI —Edinburgh
- Full-time
2d
Junior/Graduate Customer Support Accountant
FreeAgent —Edinburgh
- £27,500 - £31,500 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Accounting
Quick apply
Account Coordinator
Berlin Packaging —Newbridge
- From £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Free parking
- Employee discount
Quick apply

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Client Services Coordinator

triSaaS (Hygenisys)
Edinburgh

Quick apply

Job details

Permanent | Part-time
8 days ago

Benefits

Free parking
Casual dress
On-site gym
Annual leave
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Contract preparation
Administrative support experience
Filing
Quality management
Microsoft Office Suite
Purchase order creation
Appointment booking and call handling
Organisational skills
Contracts
SharePoint
Customer support
Proofreading
Rota coordination

Full job description

Part-Time (20 hours per week) | Permanent | Office Based | Edinburgh, (South Gyle) 34 South Gyle Crescent, Edinburgh EH12 9EB

Join Hygenisys

Hygenisys is the UK's leading Environmental Health Consultancy, supporting major hospitality businesses with food safety, health & safety, fire safety and compliance services.

We're looking for a highly organised Client Services Coordinator to become the operational hub of our consultancy team. If you enjoy coordinating people, managing multiple priorities and delivering outstanding client service, we'd love to hear from you.

The Role

This part-time Client Services Coordinator role is ideal for someone who enjoys organised administration, client communication and scheduling in a professional services environment. You will help keep our consultancy work moving by coordinating diaries, documents, client records and day-to-day operational tasks.

Working closely with our Directors and Associate Consultants, you’ll coordinate client work from enquiry through to completion, ensuring audits, contracts, consultant diaries and client communications are managed efficiently.

You’ll help keep multiple client projects on track by coordinating day-to-day activity between Directors, Consultants and clients.

Your Key Responsibilities

Coordinate our consultancy team

· Own and track customer audit cycles, ensuring scheduled audits, inspections and compliance visits are completed on time.

· Schedule audits, inspections and consultancy visits.

· Manage consultant diaries and client appointments.

· Coordinate consultant availability and workloads.

Support our clients

· Act as the first point of contact for client enquiries by telephone and email.

· Maintain accurate client records and databases.

· Assist with client onboarding and gathering required documentation.

· Prepare contracts, service agreements and client documentation.

· Issue certificates, memberships and client communications.

Keep operations running smoothly

· Raise purchase orders for audits, risk assessments, policy reviews and other client work.

· Process consultant expense claims and maintain accurate financial records.

· Check consultant invoices against approved purchase orders.

· Support client billing by preparing information for invoicing.

· Monitor contract renewals and maintain audit logs.

· Produce management reports and maintain compliance trackers.

Maintain accurate documentation

· Manage SharePoint and document filing systems.

· Support the operational teams and auditors with day-to-day administrative tasks.

· Create and proofread reports, correspondence and client documentation.

· Maintain consultant compliance records, qualifications, insurance documentation and ID cards.

About You

You'll be organised, proactive and comfortable juggling multiple priorities in a busy, client-focused environment.

To succeed in this role, you’ll need strong organisational skills, excellent attention to detail, confident communication by phone and email, and the ability to manage several tasks at once without losing accuracy.

You'll ideally have experience in:

· Administration, client services or operations coordination.

· Scheduling consultants, contractors or other field-based staff.

· Purchase orders, invoicing, expense processing or contract administration.

· Microsoft Office, particularly Outlook, Word and Excel.

Experience within compliance, environmental health, health & safety, consultancy, professional services or quality management would be advantageous, but is not essential.

Most importantly, you're someone who enjoys bringing structure to busy operations, has exceptional attention to detail and takes pride in delivering excellent customer service.

What We Offer

· Competitive salary.

· 25 days annual leave plus bank holidays (pro rata).

· Your birthday off.

· Company pension.

· Free on-site parking.

· On-site gym.

· Ongoing training and development.

· Career progression opportunities.

· A supportive and collaborative working environment.

Working pattern

20 hours per week, office based at our Edinburgh South Gyle office. Exact working days and hours can be discussed with the successful candidate.

Apply Now

If you're looking for a varied role where you'll play an important part in delivering exceptional service to our clients and supporting a growing consultancy, we'd love to hear from you.

Applications will be reviewed as they are received, so early applications are encouraged.

Benefits:

Casual dress
Company pension
Free parking
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in edinburgh, sct

Client Services Coordinator

Customer Service Representative - Edinburgh

Client Services Coordinator

Customer Service Advisor

Customer Service Specialist

Works Support

Account Executive

Customer Support Accountant

Customer Service & Fulfilment Manager

Global Complaints Specialist - Chase UK

Customer Service Brokerage Support

Customer Success Manager

Client Relations Manager - Key Accounts

Household Support Officer

Customer Experience Team Member

Customer Service Centre Agent

Customer Success Manager (B2B SaaS, Higher Ed)

Customer Success Manager

Junior/Graduate Customer Support Accountant

Account Coordinator

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