Infrastructure manager Work, Jobs in Thatcham, Brk (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Contracts Manager
SSE —Thatcham
- £51,600 - £77,400 a year
- Contracts
- Communication skills
- Employee discount
1d
VodafoneThree - Procurement Lead
Vodafone —Newbury
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Employee discount
1d
Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
6d
VodafoneThree - Tooling Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Employee discount
8d
Customer Service Engineer
Siemens Healthineers —Newbury
- Overtime
- Engineering
- Maintenance
- Microsoft Office
- Employee assistance programme
12d
Service Operations Manager
SSE —Reading
- £59,800 - £89,800 a year
- Full-time
- Employee discount
8d
VodafoneThree - Commercial Assurance Manager
Vodafone —Newbury
- Full-time
- Hybrid work
- Employee discount
VodafoneThree - Towers & Estates Strategy Support Lead
Vodafone —Newbury
- Full-time
- Hybrid work
- Contracts
- Communication skills
- Employee discount
7d
Planning & Performance Manager
Talboys Utility Services (Oxford), (TUSO) —Oxford
- From £40,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Sick pay
Quick apply
13d
VodafoneThree Procurement Lead ND&I Operations FTC
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Leadership
Quick apply
5d
Temporary Telehandler Driver and Site Operative - Enborne
Ecogen Energy —Newbury
- £19 - £21 an hour
- Cleaning
- In-person
- Communication skills
Quick apply
8d
Business Change Manager
SSE —Thatcham
- Customer service
- Employee discount
IT Operations Manager
Newbury Building Society —Newbury
- £52,000 - £54,502 a year
- Full-time
- Azure
- Organisational skills
- IT
Operation and Business Manager
Berkshire Healthcare NHS Foundation Trust —Reading
- £81,774 - £93,879 a year
- Part-time
- Master's degree
- Continuous improvement
- Budgeting
- Free parking
- Annual leave
9d
Assistant Caretaker and Handyman
Cheam School —Newbury
- £29,000 - £30,000 a year
- Full-time
- Computer literacy
- Plumbing
- Organisational skills
- Free parking
- Life insurance
Quick apply
1d
Service Delivery Manager
Nomios —Basingstoke
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
Quick apply
Principal Commercial Manager
AWE —Reading
- £63,270 - £95,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Contracts
- Free parking
- Annual leave
Contracts Lead (MBNL)
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Management
- Analysis skills
- Contracts
- Employee discount
Quick apply
VodafoneThree - Collections Strategy Analyst
Vodafone —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Employee discount
6d

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infrastructure manager jobs near thatcham, brk

Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Full-time
£60,000 a year

Qualifications

Power BI
Team management

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Aug 7 2026

circa £60,000 plus car (£5,100) and bonus

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?

If your answer is 'yes' then, keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.

Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. Managing a team of two, you'll work closely with colleagues, suppliers and stakeholders across multiple locations to drive progress and deliver results.

You'll also:

Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance

What you'll bring.

You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.

A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:

Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Company car or cash alternative – with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

infrastructure manager jobs in thatcham, brk

Senior Customer Experience Manager

Contracts Manager

VodafoneThree - Procurement Lead

Charter Manager (Private Jet and Helicopter Charter)

VodafoneThree - Tooling Specialist

Customer Service Engineer

Service Operations Manager

VodafoneThree - Commercial Assurance Manager

VodafoneThree - Towers & Estates Strategy Support Lead

Planning & Performance Manager

VodafoneThree Procurement Lead ND&I Operations FTC

Temporary Telehandler Driver and Site Operative - Enborne

Business Change Manager

IT Operations Manager

Operation and Business Manager

Assistant Caretaker and Handyman

Service Delivery Manager

Principal Commercial Manager

Contracts Lead (MBNL)

VodafoneThree - Collections Strategy Analyst