Technical analyst Work, Jobs in Oadby, Lec (with Salaries)

ERP Support Analyst
ECF Ltd —Leicester
- £27,000 - £35,000 a year
- Continuous improvement
- No degree
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
13d
Pricing, Data & Analytics Cohort
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
6d
Business Analyst (Wacoal Europe)
Bravissimo —Kettering
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Bachelor's degree
Quick apply
Customer Insights Analyst
Sinfloro Fragrance and Retail Solutions Ltd —Leicester
- £33,000 - £40,000 a year
- Full-time
- CRM software
- English
- Analysis skills
- Flexitime
- Sick pay
Quick apply
14d
Digital Business Analyst
Cromwell —Wigston Magna
- Hybrid work
- In-person
- AI
- Communication skills
Technology Business Analyst
Complii —Northampton
- Full-time
- Remote
- Agile
Quick apply
Senior Test Analyst
NEXT —Leicester
- Full-time
- Mentoring
- Communication skills
- Free parking
- Employee discount
9d
Business Intelligence Analyst
Xylem —Nottingham
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
Business systems analyst
TESTQ Technologies —Leicester
- £33,400 - £45,000 a year
- Full-time
- Remote
- English
- Analysis skills
- Bachelor's degree
Quick apply
6d
Senior Security Analyst
NEXT —Leicester
- £57,400 - £73,200 a year
- Call to connect
- Analysis skills
- Mentoring
- Free parking
- Employee discount
Senior Data Analyst
Capital One UK —Nottingham
- Full-time
- Hybrid work
11d
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Free parking
Quick apply
Data Analyst II
ENSEK —Nottingham
- Hybrid work
- SQL
- Analysis skills
- Annual leave
Web Designer
TESTQ Technologies —Leicester
- £43,800 - £55,000 a year
- Full-time
- Remote
- English
- Bachelor's degree
- SDLC
Quick apply
6d
Bug Bounty Analyst
Global Payments UK Ltd —Leicester
- Computer Science
- Bachelor's degree
- Communication skills
Quick apply
4d
Lead Web Analyst
NEXT —Leicester
- £62,000 - £77,000 a year
- Full-time
- Marketing
- Free parking
- Employee discount
13d
Lead Debt Recovery Performance Analyst
Equifax —Nottingham
- Full-time
- Google Suite
- Databases
- Maths
- Sick pay
Data Analyst III
ENSEK —Nottingham
- Hybrid work
- Communication skills
- Annual leave
IS Business Analyst - Manufacturing
Trelleborg Medical Solutions —Leicester
- Hybrid work
- Microsoft Powerpoint
- PMP
- Analysis skills
Test Analyst
Scrumconnect Consulting —Coventry
- £275 - £300 a day
- CRM software
- Analysis skills
- SharePoint

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ERP Support Analyst

ECF Ltd -
Leicester

Quick apply

Job details

Fixed term contract
£27,000 - £35,000 a year
13 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Company pension
On-site parking

Qualifications

Technical troubleshooting
Dashboard visualisation
Report generation
Incident queue management
IT service management
Ticket management
NetSuite
ERP software
Continuous improvement
IT permissions management
Technical support incident logging
Technical writing
Customer support
Application support
Middleware
Root cause analysis
Communication skills

Full job description

Location: Rearsby, Leicestershire.
Department: IT Support.
Reports to: IT Manager.

Fixed Term Contract - 12 Months

The Company:

We are one of the UK’s leading manufacturers of Kitchens, Bedrooms and Bathrooms, supplying more than 4,000 KBB trade customers nationwide. Founded in 1980, ECF (East Coast Fittings Ltd) is a dependable, British, family-owned business with over 40 years experience in the manufacture and supply of high quality furniture and components. Operating from over 130,000 sq. ft. of manufacturing, warehouse and office space in the heart of rural Leicestershire, our purpose-built facilities are home to our established core brands. These brands have seen significant growth in recent years, driven by continued investment, innovation and in-house development.

What We Offer:

Early finish on Fridays.
Company pension.
Health cash plan.
Free parking.
Rural location.
Supportive working environment.
20 days annual leave, plus bank holidays and paid company closure days.

Role Overview:

The ERP Support Analyst will provide functional and technical support for the organisation’s Enterprise Resource Planning system, ensuring users can work effectively and business processes run smoothly. The role will involve troubleshooting issues, maintaining data accuracy, supporting system changes, producing reports, and working closely with internal teams and external suppliers to improve ERP performance and usability.

Key Responsibilities:

Provide first and second-line support to ERP users, resolving functional and technical issues in a timely and professional manner.
Investigate, diagnose, and document ERP incidents.
Escalate complex issues to third-party suppliers where necessary and manage these through to resolution.
Support day-to-day ERP system administration, including user access, roles, permissions, configuration changes, and system monitoring.
Work with finance, production, purchasing, sales, warehouse, and other business teams to understand process issues and recommend practical system improvements.
Assist with ERP upgrades, patches, testing, release management, and change control activities.
Create, maintain, and improve ERP documentation, user guides, training materials, and support knowledge base articles.
Deliver user training and guidance to improve adoption, accuracy, and confidence in the ERP system.
Maintain data integrity by supporting data checks, corrections, imports, exports, and housekeeping activities.
Develop or assist with standard and ad hoc reports, dashboards, and data extracts for business users and management.
Support integrations between the ERP system and other business applications, helping to identify and resolve interface issues.
Contribute to continuous improvement projects that streamline processes, reduce manual work, and improve system reliability.
Promote best practice and consistent use of the ERP system.

Skills & Experience:

Essential.

Experience supporting an ERP system such as Microsoft Dynamics, Intact iQ/GenetiQ, SAP, Oracle, NetSuite, Sage, Epicor, Infor, or a similar platform.
Strong troubleshooting skills with the ability to analyse issues, identify root causes, and explain solutions clearly to non-technical users.
Good understanding of core business processes such as finance, purchasing, stock control, order processing, manufacturing, distribution, or reporting.
Excellent communication and customer service skills, with the ability to work confidently with users at all levels.
Experience logging, prioritising, and managing support tickets through to resolution.
Strong attention to detail, particularly when working with data, configuration, reports, and process documentation.
Ability to manage competing priorities and work effectively both independently and as part of an IT team.
Working knowledge of Microsoft Office, especially Excel; familiarity with SQL, reporting tools, or data analysis would be advantageous.

Desirable.

Experience with ERP implementation, migration, upgrade, or optimisation projects.
Knowledge of database concepts, APIs, integrations, or middleware.
Understanding of ITIL principles, service desk processes, change management, and incident management.
Experience working with external ERP vendors, consultants, or managed service providers.

Personal Attributes:

Customer-focused, approachable, and patient when supporting users.
Analytical and methodical, with a structured approach to problem-solving.
Proactive in identifying improvements and preventing recurring issues.
Comfortable working with both technical detail and business process requirements.
Organised, dependable, and able to follow issues through to completion.
The ability to work independently and as part of a team.

Education / Qualifications:

Degree, apprenticeship, or equivalent experience in Information Technology, Business Systems, Computer Science, or a related discipline.
Relevant ERP, database, reporting, Microsoft, ITIL, or vendor certifications would be beneficial but are not essential.

Pay: £27,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical analyst jobs in oadby, lec

ERP Support Analyst

Pricing, Data & Analytics Cohort

Business Analyst (Wacoal Europe)

Customer Insights Analyst

Digital Business Analyst

Technology Business Analyst

Senior Test Analyst

Business Intelligence Analyst

Business systems analyst

Senior Security Analyst

Senior Data Analyst

Service Desk Coordinator

Data Analyst II

Web Designer

Bug Bounty Analyst

Lead Web Analyst

Lead Debt Recovery Performance Analyst

Data Analyst III

IS Business Analyst - Manufacturing

Test Analyst

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