Helpdesk Work, Jobs in Brownhills, Wmd (with Salaries)

Helpdesk Team Member
Trades 247 —Darlaston
- £13.57 an hour
- Weekend availability
- Hybrid work
- Customer service
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
7d
Junior I.T. Support Technician
Steelstrip Services Ltd —Dudley
- £25,420 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
5d
IT Technician
Central Learning Partnership Trust —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- Driving
- IT
- In-person
- Free parking
Quick apply
9d
First Line Support Consultant
Pinewood.AI —Solihull
- £25,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Driving
- Time management
- Annual leave
- Employee assistance programme
Quick apply
7d
Property Operations Lead - Helpdesk Delivery
Poundland —Walsall
- Management
- Organisational skills
- Free parking
- Employee discount
23h
Administrator
Skanska —Walsall
- Full-time
- Communication skills
- Bereavement leave
4d
Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Referral programme
Quick apply
14d
Data Scientist
HSBC Global Services Limited —Birmingham
- Full-time
- SQL
- Machine learning
- Python
5d
Mobile Support Host
Mitie —Birmingham
- £14 an hour
- Part-time
- Hospitality
- Microsoft Outlook
- Computer literacy
- Annual leave
Service Desk Manager
wavenet —Shirley
- Full-time
- Management
- Team management
- Travel
Quick apply
1d
Automotive Manager Level 1 Team
MSX International —Coventry
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Desktop Support Engineer (two roles)
Gambling Commission —Birmingham
- £27,500 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Travel
- Annual leave
7d
Data Quality Officer
West Midlands Fire Service —Birmingham
- £35,412 - £37,280 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Free parking
- Employee assistance programme
14d
Digital Support Specialist
Flannery Plant Hire —Sutton Coldfield
- Engineering
- Windows
- Computer networking
- Annual leave
- Employee assistance programme
1d
Customer Helpdesk Manager
Trades 247 —Darlaston
- £37,500 a year
- Full-time
- Management
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
7d
SAP Helpdesk Analyst (111772-0726)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- ERP systems
- University
- Organisational skills
- Annual leave
20h
Helpdesk Team Leader
Equans —Birmingham
- £26,500 - £27,975 a year
- Full-time
- Mentoring
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
8h
Helpdesk Agent (24hrs/week)
Arcus FM —Redditch
- £26,437 a year
- Part-time
- Customer service
- Phone etiquette
- Annual leave
Quick apply
1d
Systems Coordinator (Part-Time, Maternity Cover)
Inspired Thinking Group (ITG) —Birmingham
- Part-time
- Hybrid work
- ERP systems
- Organisational skills
- AI
- Employee assistance programme
- Employee discount
Quick apply
12d
Facilities Coordinator
Well Pharmacy —Redditch
- Up to £29,000 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
6d

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Helpdesk Team Member

Trades 247
Darlaston

Quick apply

Job details

Permanent | Full-time
£13.57 an hour
7 days ago

Benefits

Free parking
Annual leave
Company pension
Work from home

Qualifications

Customer service
Communication skills
Help desk

Full job description

Overview

Trades247 is growing, and we're looking for a Helpdesk Team Member to help us look after our customers around the clock.

As a 24/7 trades business, our customers need to know someone's there whenever they get in touch – including overnight and at weekends. We're looking for a reliable, customer-focused person to join our helpdesk team, working mostly from home, to cover out-of-hours shifts and keep our service running smoothly when the rest of the world's asleep.

What you'll be doing

Answering customer calls, emails and job requests during out-of-hours shifts, and logging everything accurately on our Job Logic system.
Being a calm, friendly, professional point of contact for customers, whatever time they get in touch.
Escalating anything urgent or complex to the right person, following clear processes.
Working flexibly across a rota of night, evening and weekend shifts.
Joining us in the office near Wolverhampton occasionally, for training (including your onboarding) and to help cover regular office hours when needed.

What we're looking for

Previous experience in customer service, a helpdesk or a call centre is a plus, but not essential – full training is provided.
A confident telephone manner and clear communication skills.
Someone reliable and self-motivated, who can work well independently from home.
Comfortable working night, evening and weekend shifts as part of a rota.
A quiet, suitable home working space with a reliable internet connection.
Able to travel to our offices near Wolverhampton occasionally for training and office-hours cover.

What's on offer

£13.57 per hour (circa £29,990 per annum for a full-time, 42.5-hour week) – above the current UK National Living Wage and the Living Wage Foundation's recommended rate outside London.
A company pension scheme, with employer contributions to help you plan for the future.
28 days' paid annual leave (inclusive of bank holidays).
The flexibility of working mostly from home, with the security of a full-time, permanent role.
The chance to be part of a growing team, with opportunities to develop as the helpdesk expands.

Sound like you? We'd love to hear from you – apply today.

Pay: £13.57 per hour

Benefits:

Company pension
Free parking
Work from home

Application question(s):

Please confirm that you are available to work regular nights and weekends.

Work Location: Hybrid remote in Darlaston WS10 8DE

Quick apply

Refine Your Search

helpdesk jobs in brownhills, wmd

Helpdesk Team Member

Junior I.T. Support Technician

IT Technician

First Line Support Consultant

Property Operations Lead - Helpdesk Delivery

Administrator

Helpdesk Team Leader

Data Scientist

Mobile Support Host

Service Desk Manager

Automotive Manager Level 1 Team

Desktop Support Engineer (two roles)

Data Quality Officer

Digital Support Specialist

Customer Helpdesk Manager

SAP Helpdesk Analyst (111772-0726)

Helpdesk Team Leader

Helpdesk Agent (24hrs/week)

Systems Coordinator (Part-Time, Maternity Cover)

Facilities Coordinator

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