Network analyst Work, Jobs in Blackwater, Ham (with Salaries)

Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
3d
Revenue Management Analyst
Avis Budget Group —Bracknell Forest
- £32,000 a year
- Hybrid work
- Spanish
- English
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
5d
AI Analyst
Light & Wonder —Chiswick
- Full-time
- Hybrid work
- Azure
- Master's degree
- AWS
- Annual leave
- Employee assistance programme
IT Support Analyst
Encore Global —Uxbridge
- £30,000 - £34,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee assistance programme
- Employee discount
4d
Service Desk Analyst (1st Line)
XPS Pensions Group —Reading
- Full-time
- Azure
- Microsoft Office
- Computer networking
- Employee discount
- Referral programme
6d
Senior Commercial Data Analyst
Cazoo —Richmond
- Hybrid work
- SQL
- Mentoring
- Agile
- Employee discount
- Referral programme
9d
Lead Intelligence Analyst
Thames Valley Police —Reading
- £54,451 a year
- Part-time
- Annual leave
- Employee discount
Project Management Office Analyst
Kew Gardens —Kew Gardens
- £39,243 - £40,180 a year
- PMP
- SharePoint
- Agile
- Annual leave
- Employee assistance programme
5d
ARIBA Data Analyst
SimplyTech Consulting —Reading
- From £450 a day
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Data analysis skills
Quick apply
VodafoneThree - Collections Strategy Analyst
Vodafone —Newbury
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Employee discount
3d
Analyst - Data Centre Operations
Redcentric plc —Woking
- Weekend availability
- Customer service
- Communication skills
6d
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
Advisor - Reporting & Business Analysis
Porsche Retail Group —Reading
- £35,000 a year
- Full-time
- Bar
- Sales
- SQL
- Free parking
- Employee assistance programme
Quick apply
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Azure
- Windows
- SQL
- Employee assistance programme
Quick apply
Corporate Business Analyst
M&G plc —Reading
- Full-time
- Military
- Driving
- Annual leave
9d
DEMAND ANALYST MELONS UK
Fyffes —Basingstoke
- Hybrid work
- Spanish
- Data analysis skills
- English
DEMAND ANALYST CITRUS UK
Fyffes —Basingstoke
- Hybrid work
- Spanish
- Data analysis skills
- English
Workday HCM Configuration Specialist (UK based)
RSM UK —Guildford
- Full-time
- Hybrid work
- Presentation skills
4d
Analyst (Remediation)
Centrica —Windsor
- Hybrid work
- Azure
- AWS
- Travel
4d
Commercial Finance Analyst
Vodafone —Newbury
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
9d

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Service Desk Analyst

Embrace IT Services Limited
Fleet

Quick apply

Job details

Permanent | Full-time
From £25,420 a year
3 days ago

Benefits

Free parking
Casual dress
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Desktop support
TCP
ITIL Certification
Software troubleshooting
Customer service
LAN
Windows
Microsoft Office
ITIL
DNS
Mac OS
IT
TCP/IP
Communication skills
VPN

Full job description

Job Overview

We are seeking a dynamic and proactive 1st Line Service Desk Analyst to join our IT support team. In this vital role, you will be the first point of contact for end-users seeking technical assistance, ensuring swift resolution of IT issues and delivering exceptional customer service. Your energetic approach and technical expertise will help maintain seamless IT operations across the organization, supporting a variety of hardware, software, and network systems. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily business functions.

Responsibilities

Respond promptly to incoming support requests via phone, email, or ticketing systems.
Diagnose and resolve common technical issues related to desktop support, operating systems (Windows, macOS), and hardware components.
Assist users with software troubleshooting, including Microsoft Office applications and other enterprise tools.
Support network connectivity issues by troubleshooting computer networking problems such as LAN, VPN, DNS, TCP/IP, firewalls, and TCP connections.
Manage user accounts and permissions using Microsoft Office 365 and assist with password resets or account lockouts.
Escalate complex issues when necessary while maintaining clear communication with end-users.
Document all support interactions accurately in ticketing system.

Skills

Strong understanding of computer networking concepts including LAN, TCP/IP protocols, DNS, VPNs, and firewalls.
Proficiency in desktop support across multiple operating systems such as Windows (including Windows Server) and macOS.
Hands-on experience with Microsoft Office 365 and user account administration.
Knowledge of software troubleshooting techniques for common applications like Microsoft Office suite.
Familiarity with remote management tools for deploying updates or managing hardware/software assets.
Excellent communication skills to provide clear guidance and support to end-users of varying technical backgrounds.
Ability to analyze issues quickly using strong problem-solving skills while maintaining a positive attitude under pressure.

Qualifications / Experience (advantageous)

Microsoft Fundamentals
ITIL Foundation

Join us as a Service Desk Analyst and become a key player in delivering reliable IT support that empowers our organization’s success!

Pay: From £25,420.00 per year

Benefits:

Casual dress
Company pension
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

network analyst jobs in blackwater, ham

Service Desk Analyst

Revenue Management Analyst

AI Analyst

IT Support Analyst

Service Desk Analyst (1st Line)

Senior Commercial Data Analyst

Lead Intelligence Analyst

Project Management Office Analyst

ARIBA Data Analyst

VodafoneThree - Collections Strategy Analyst

Analyst - Data Centre Operations

2nd Line Support Analyst

Advisor - Reporting & Business Analysis

3rd Line Support Analyst

Corporate Business Analyst

DEMAND ANALYST MELONS UK

DEMAND ANALYST CITRUS UK

Workday HCM Configuration Specialist (UK based)

Analyst (Remediation)

Commercial Finance Analyst

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