Senior user Work, Jobs in Lanchester, Dur (with Salaries)

Library Services Manager
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Presentation skills
- Continuous improvement
- Leadership
- Annual leave
- Sick pay
2h
Senior Support Worker
Milewood Healthcare Ltd —Stockton-on-Tees
- £13.90 an hour
- Full-time
- Medication administration
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
5d
Senior Analyst: Application Support
Norton Rose Fulbright —Newcastle upon Tyne
- Continuous improvement
- Mentoring
Customer Success Lead
Cognassist —Hebburn
- Remote
- CRM software
- Communication skills
- Life insurance
Quick apply
Pega Senior System Architect
Sopra Steria —Newcastle upon Tyne
- Up to £60,000 a year
- Analysis skills
- Mentoring
- Financial services
- Annual leave
Senior Ecommerce Marketing Manager
Vertu Motors —Gateshead
- Up to £50,000 a year
- Full-time
- Hybrid work
- Merchandising
- Data analysis skills
- Team management
- Employee discount
Quick apply
9d
Staff Nurse
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Cramlington
- £32,073 - £39,043 a year
- Weekend availability
- Patient care
- Organisational skills
- Communication skills
2h
Environmental ASB Administration Officer
Gateshead Council —Gateshead
- £26,824 - £28,142 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
6d
Senior Delivery Manager
Version 1 —Newcastle upon Tyne
- Full-time
- Business development
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Administrator: Data
Norton Rose Fulbright —Newcastle upon Tyne
- SQL
- Continuous improvement
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- CRM software
- School
- Annual leave
- Employee discount
Quick apply
Head of Healthcare - HMP Low Newton
Spectrum Community Health CIC —Durham
- £66,582 - £77,368 a year
- Full-time
- Management
- Continuous improvement
- Annual leave
- Employee assistance programme
9d
Community Payback Supervisor - North East
HM Prison & Probation Service —Gateshead
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
Recovery Support Worker - Nights
Priory Group —Blakelaw
- Part-time
- Rehabilitation centre
- Care plans
- Communication skills
- Referral programme
Enterprise Account Director
Aspire Technology Solutions —Gateshead
- £50,000 - £60,000 a year
- Full-time
- Business development
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
10d
Senior Administrator: Data
Norton Rose Fulbright —Newcastle upon Tyne
- SQL
- Continuous improvement
Senior Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Analysis skills
- Training & development
- AI
Community Payback Supervisor - North East - Minimum Hours Contract FTE 0.05
HM Prison & Probation Service —Gateshead
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
Senior NAV/Business Central Consultant
TSG —Gateshead
- £0.01 - £85,000.00 a year
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Senior Oracle ERP Service Delivery Manager
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Travel
Quick apply

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senior user jobs near lanchester, dur

Library Services Manager

Department for Environment, Food and Rural Affairs -
Newcastle upon Tyne

Apply Now

Job details

Permanent | Part-time | Full-time
£34,765 - £41,375 a year
2 hours ago

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Paid volunteer time
Childcare
Sick pay

Qualifications

Authentication
Procurement
Stakeholder liaison
Library, archives or museum experience
Presentation skills
Continuous improvement
Customer relationship management
Relationship management
Leadership
Team motivation leadership
Marketing
Library services
Negotiation

Full job description

Details

Reference number

472963

Salary

£34,765 - £41,375

National: £34,765-£37,080
London: £38,795-£41,375

For details of our pay on appointment policy, please see below under the heading Salary.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Higher Executive Officer

Contract type

Permanent

Business area

DEFRA - SDA - Science, Data & Analysis DG Office

Type of role

Knowledge and Information Management

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Bristol, London, Newcastle-upon-Tyne, Peterborough, Weybridge, York

About the job

Job summary

The Department for Environment, Food and Rural Affairs (Defra) is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.

The Information Management Team within the Science, Data and Analys group offers an exciting opportunity for a Senior Librarian. The Defra Library team provides a variety of customer groups with access to a wide range of information resources. Defra library is part of the Government KIM (GKIM) professional community that works across departments, agencies, and arms length bodies (ALBs) to support and champion the creation, organisation and exploitation of information and knowledge.

Our customers are committed to basing policy processes, research and decision making on the best possible evidence and Defra Library plays a vital role in enabling this by providing a gateway to a wide range of high-quality information resources. We strive to provide an outstanding, sustainable service that adds real value by empowering colleagues to make the best possible use of the library resources and services.

Encouraging diverse applicants

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups.

Job description

The Chief Data Office offers an exciting opportunity for a Library services manager. Defra library is part of the Government KIM (GKIM) professional community that works across departments, agencies, and arms length bodies (ALBs) to support and champion the creation, organisation and exploitation of information and knowledge. Defra library has committed to the Green Library Manifesto.

Defra Library team provides library services and resources to support all staff in Defra, APHA, and Natural England in having the evidence base to perform their business functions. In addition, the library also provides these functions to the Joint Nature Conservation Committee (JNCC), Veterinary Medicines Directorate (VMD), Office for Environmental Protection (OEP) and a Document Delivery Service to the Marine Management Organisation (MMO).

Defra Library plays a vital role in enabling our customers to base policy processes, research and decision making on the best possible evidence. The library provides a gateway to a wide range of high-quality information resources. We strive to provide an outstanding, sustainable service that adds real value by empowering colleagues to make the best possible use of the library resources and services. Works under the direction of the Research support and library services Senior librarian to ensure effective operational delivery of library services.

Person specification

Key responsibilities

Service management: Delivers library services against agreed service standards and performance measures
set and monitor targets, develop service plans, manage responses to customer feedback.
User experience: lead on user engagement and service quality strategies based on gathering, analysing and understanding user needs and problems.
Customer relationships: manage day-to-day relationships in all customer groups.
Service processes: co-ordinate the work of library officers around mailbox enquiry services, document supply, literature reviews and bulletins, resource evaluation and acquisition.
Communication and marketing: boost engagement with library services through targeted marketing and engagement plans, with an emphasis on accessibility and inclusivity.
Staff management: responsible for the line management of library officers; motivate, support and manage staff, set and monitor targets, encourage staff development, and evaluate performance for a geographically dispersed library team ensuring wellbeing and delivery of outcomes.
Supplier and profession engagement: lead on negotiation and procurement with document delivery suppliers and partners, professional networks, and resource publishers.
Copyright and licence management: apply knowledge of copyright (including Crown Copyright); provide specialist advice on copyright and the use of licensed resources

Other Duties:

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Skills and Experience

Managing library services. You have experience of overseeing the provision of library or information services to customers or end-users, measuring the impact and effectiveness of services, and implementing service improvements.
Stakeholder relationship management. You know how to identify important stakeholders, tailoring technical and non-technical communication to their needs, and work with teams to build relationships while also meeting user needs.
Library systems. You have experience of resource discovery systems and MARC catalogue records, library management systems, reference databases, and authentication platforms, and can support user experience for these systems.
Problem solving. You have experience in thinking critically, analysing problems, developing and implementing creative solutions. You know how to anticipate and respond to problems at the right time. You understand how the problem fits into the bigger picture.
Continuous improvement. You have a desire to explore new library and information trends and exploit continuous development and learning opportunities to contribute to the strategic development of Defra Library.
Organisation. You are well organised, with good planning and delivery skills and with a professional approach that allows senior colleagues to trust your judgement.
Degree or post-graduate qualification in Library and Information Studies, information management or another relevant subject or equivalent experience and commitment to complete a degree in c. You will possess the relevant skills aligned with the Government Knowledge and Information Management (GKIM) Framework for the Librarian [HEO] role.

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality Service
Leadership
Developing Self and Others
Changing and Improving

We only ask for evidence of these behaviours on your application form:

Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

Library Services Management

Benefits

Alongside your salary of £34,765, Department for Environment, Food and Rural Affairs contributes £10,071 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

A career in the Civil Service is like no other. If youre looking to join a world class team and develop your career with us, then the Civil Service is the place for you! You might be wondering, whats in it for me? Take a look below at some of the benefits available to you as a civil servant in Defra.

Science and Analysis Directorate Benefits

Learning and Development
Everyone in Defra is supported to develop their skills and capabilities. When you join the Directorate, you will be welcomed into your new team through an induction programme that will provide you with helpful information on the civil service, Defra, our work and our policies. Your line manager will also work with you to establish your priorities for the year, developing a performance, learning and development plan tailored to you and your role, while also working with you to connect you with a civil service mentor to help empower you in your new role with the opportunity to benefit from paid for coaching.

Most importantly, were keen to invest in you! As a civil servant, you will also have access to Civil Service Learning where you can participate in professional development programmes across a wide spectrum of subjects and professions.

Department Benefits

Technology
Were a firm believer in agile and flexible working. When you join Defra, well kit you out with a new Windows 10 Laptop, smartphone and rucksack to make sure that you perform your best wherever you are.

Leave
25 days' paid leave per annum rising to 30 days after five years service, in addition to eight public holidays and the Kings Birthday privilege day. We also offer

competitive maternity, paternity, parental and adoption leave;
study leave for the pursuit of academic studies;
3 days paid leave for volunteering per annum;
15 days paid leave per year for reservist training; and,
generous paid sick leave.

Cycle to Work Scheme
Defra loans you a bike for your commute as a tax-free benefit. At the end of the loan period, you have the option to buy the bike, saving 30% of the original cost.

Season Ticket and Bicycle Loan
We offer interest-free season ticket loans, to all Defra employees with more than three months service, for purchasing train and bus season tickets, as well as station car parking. For those unable to take advantage of tax-free benefits, we also offer an interest-free bicycle loan to enable the purchase of a bicycle for commuting.

Gym, Social and Sports Activities
Our offices have a range of different onsite facilities, including gym, fitness facilities, games room, showers and cycle storage. There are also a variety of networks and social groups to join. Ask your line manager for more information.

Restaurant and Café Facilities
A range of our offices offer onsite restaurant and café facilities.

Civil Service Benefits

Pension
Your pension is a valuable part of your total reward package, and you will be given the chance to join one of three different pension plans. You can find more information on the Civil Service Pension on the MyCSP Website at www.civilservicepensionscheme.org.uk

Civil Service Sports Council
The Civil Service Sports Council (CSSC) organises a wide choice of activities throughout the UK, from art, gliding, abseiling and orienteering to cabaret weekends and quiz and curry nights. Your CSSC membership will provide you with FREE access to hundreds of national and local sites, in addition to savings at many high street stores, cinemas, restaurants and historic houses.Learning and development tailored to your role

An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Experience and Technical skills.

Application Process

As part of the application process you will be asked to complete a CV and Personal Statement and Lead behaviour

Further details around what this will entail are listed on the application form.

Sift

Should a large number of applications be received, an initial sift may be conducted using the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

Sifting will likely occur w/c 24th August. With Interviews taking place 10-14 days after. These dates are subject to change.

Interview

If successful at application stage, you will be invited to interview where you will be assessed on Behaviours and a technical question.

Interviews are expected to last no longer than 60 Minutes.

Further information

Location

As part of the pre-employment process for this post, successful candidate(s) will be able to agree a contractual workplace from those locations listed in this advert. The agreed contractual workplace is then the substantive and permanent place of work for the successful candidate(s).

Where the location is National the successful appointee should discuss and agree an appropriate contractual location in line with both Defras location policy and site capacity, prior to proceeding with pre-employment processes.

The agreed amount of time spent at a workplace for this post will reflect the requirement for Civil Servants to spend at least 60% of their working time in an organisation workplace with the option to work the remaining time flexibly from home. Working time spent at a workplace may include time spent at other organisational locations including field-based operational locations, together with esupplier, customer or partner locations. This is a non-contractual agreement which is consistent with common Civil Service expectations.

Travel costs to non-contractual workplaces will be subject to departmental travel and subsistence policies. Travel costs to contractual workplaces are the responsibility of the employee.

The successful candidate is required to carry out all their duties from a UK location, and cannot do so from an overseas location at any time.

Defra includes the core department, APHA, RPA, Cefas and VMD

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

Salary

New entrants to the Civil Service are expected to start on the minimum of the pay band. The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive 10% increase. Either case is determined by whichever is the highest.

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

Childcare Vouchers

Any move to [email protected] from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.

Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Visa Sponsorship Statement

Please take note that Defra does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

Criminal Record Check

If successful and transferring from another Government Department, a criminal record check maybe carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognize in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.

Internal Fraud Database Check

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Higher Security Clearance:

Job offers are made on the basis of merit. Security vetting will only take place after the receipt of a job offer.

This is a Permanent appointment as a HEO in the Defras central and multidisciplinary Team.

Please be aware the levels of national security clearance are changing which may impact on the level needed for this role by the time of appointment. All efforts will be made to keep candidates informed of any changes and what that will mean in terms of vetting criteria. For more information please See our vetting charter

All of these posts require the successful candidate to hold basic security clearance. Candidates posted to London may be subject to a higher level of clearance because of the security requirements for that location. Job offers to these posts are made on the basis of merit. Security vetting will only take place after the receipt of a job offer.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Childcare Vouchers

Any move to Defra from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Strategy Resourcing Team
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected]
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: here

Apply Now

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Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Technical skills

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information