Front of house supervisor Work, Jobs in Wadhurst, Esx (with Salaries)

Senior Supervisor
The Flour Pot Bakery —Brighton and Hove
- £13.25 an hour
- Inventory control
- Sales
- Restaurant management
Quick apply

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Senior Supervisor

The Flour Pot Bakery -
Brighton and Hove

Quick apply

Job details

£13.25 an hour

Qualifications

Supplier ordering
Community engagement
Front of house supervision
Inventory control
Operations management
Food service team management
Stock ordering
Sales
Table service
Restaurant management
Food and beverage experience in restaurants
Performance management
Financial analysis
Food safety and hygiene regulations
Food and beverage service
Retail team management
Supervising experience
Quality assurance
Store management
Quality control
Staff training
Cleaning
Customer support
Customer interaction
Kitchen inventory control
Training & development
Stock replenishment
Financial management
Kitchen stock ordering
Food safety
Stock coordination
Leadership
Team motivation leadership
Communication skills
Marketing

Full job description

The Flour Pot Bakery is a beloved community hub known for its artisanal breads, pastries, and welcoming atmosphere. We pride ourselves on our commitment to quality, creativity, and customer satisfaction. We are looking for an enthusiastic and experienced Senior Supervisor to join our team and help us continue to create memorable experiences for our customers.

The Senior Supervisor will support the General Manager in overseeing the daily operations of the store, with a focus on delivering exceptional customer service (both counter and table service) and ensuring consistent, high-quality standards in store. This role requires a hands-on leader who can support staff, optimise processes, and maintain a positive and productive work environment.

Key Responsibilities

1. Operations Management

Assist with the daily operations of the floor and counter to ensure smooth and efficient service.
Ensure compliance with health and safety regulations, food safety standards, and company policies.
Support inventory management, ordering, and supplier coordination to maintain appropriate stock levels.

2. Staff Management

Train, guide, and supervise front-of-house staff, ensuring high standards are consistently met.
Foster a positive work environment by encouraging teamwork, motivation, and professional development.
Conduct regular staff meetings and 1-2-1’s to communicate updates, feedback, and company goals.

3. Customer Service

Maintain high standards of customer service, addressing inquiries and resolving issues promptly and professionally.
Monitor and respond to customer feedback, continuously working to improve the customer experience.

4. Financial Management

Assist in reviewing sales reports and financial data to identify trends and opportunities.
Help develop and support strategies to increase sales and profitability.

5. Marketing and Community Engagement

Collaborate with the marketing manager to promote the store through various channels.
Work closely with the General Manager to support in-store promotions and special events that attract customers.

6. Quality Control

Ensure all food and beverages served meet The Flour Pot’s high-quality standards.
Support with the rollout of new menu items, specials, and seasonal offerings, including assisting with relevant team training.
Maintain the store’s aesthetic, cleanliness, and atmosphere to create a welcoming environment.

Requirements

Proven supervisory experience - restaurant/table service experience is a must
Strong leadership and team-management abilities.
Excellent communication and interpersonal skills.
Knowledge of food safety regulations and health standards.
Ability to work in a fast-paced environment and handle high-pressure

situations.

A passion for quality food and outstanding customer service.

Quick apply

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Senior Supervisor

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