It support Work, Jobs in Tong, Shr (with Salaries)

IT Support Engineer
Northwood —Telford
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
5d
Technician (IT Support) Level 2
Dudley Metropolitan Borough Council —Brierley Hill
- £24,544.67 - £26,753.33 a year
- Full-time
- School
- Free parking
- Employee assistance programme
8d
First Line IT Support Engineer
GT Stewart Limited —Birmingham
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
IT Support Technician Apprentice
QA Apprenticeships —Birmingham
- £19,000 - £25,000 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
IT Infrastructure Support Technician
BSW Group —Stoke-on-Trent
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
IT Service Analyst
HM Revenue and Customs —Birmingham
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
9d
Project Support Officer (Care Systems Analyst)
Staffordshire County Council —Stafford
- £30,024 - £33,699 a year
- Microsoft Office
- Continuous improvement
- Communication skills
5d
Service Desk Analyst
OneAdvanced —Birmingham
- Computer literacy
- Communication skills
- Employee assistance programme
- Bereavement leave
5d
IT Training Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- University
- Bachelor's degree
- Training & development
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Technical Support Analyst
Transoft Solutions —Birmingham
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- No degree
- Work from home
Quick apply
14d
Software Trainer - Law Enforcement Technology
Semantics 21 Ltd —Stafford
- £32,000 - £42,000 a year
- Full-time
- English
- Presentation skills
- Travel
- Free parking
- Annual leave
Quick apply
5d
IT Infrastructure Specialist
Saur Europe —Stoke-on-Trent
- Hybrid work
- Maintenance
- No degree
- Travel
Quick apply
Service Desk Engineer
Advania UK —Stoke-on-Trent
- £28,000 - £32,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
1d
IT Support Engineer
Precision Ceramics —Birmingham
- Full-time
- Azure
- Windows
- Computer networking
- Sick pay
Quick apply
HubSpot Setup & Training Specialist – Local Support
Broadway Kitchens and Bedrooms Ltd —Sutton Coldfield
- Temporary
- In-person
- Free parking
Quick apply
Service Desk Analyst
Busy Bees —Burntwood
- Full-time
- Travel
- Communication skills
Apprentice ICT Technician
Bishop Vesey's Grammar School —Sutton Coldfield
- £15,224.88 a year
- School
6d
DATA CAPTURE & USER SUPPORT OFFICER
ASTUTE APP —Birmingham
- £5 - £10 an hour
- Business development
- Recruiting
- Restaurant
Quick apply
2nd Line Technical Support – Infrastructure
SCC —Birmingham
- £30,000 - £38,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills

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IT Support Engineer

Northwood -
Telford

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Job details

Permanent | Full-time
5 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Cloud infrastructure
Software deployment
User account provisioning
LAN
Ticket management
Microsoft Exchange
User account management
Continuous improvement
Ticket management systems
Computer networking
SharePoint
Application support
Cybersecurity
Mobile devices

Full job description

About us

Northwood is a family-owned group of associated companies that provide the manufacturing, supply and transportation of paper hygiene and wiping products for both the away-from-home and consumer market.

Our mission is to be the market-leading partner of choice in the away from home tissue industry. One of only a small handful of companies in the UK market that is fully vertically integrated; Northwood is involved at each point in the supply chain, from raw material supply, tissue and towel manufacturing, end-user product converting, storage and transportation.

Our remit is huge, with a portfolio of products covering two key systems brands, professional wiping, commodity, consumer paper and private label. We sell into a distribution network spanning the UK, Ireland and Europe, which in turn service markets such as healthcare, hospitality, hotels, engineering, janitorial, catering and education.

We are a highly successful, award-winning and ambitious business that has grown from a humble paper sales business to a market leader employing over 800 colleagues, across 11 sites in the UK and Spain.

We differentiate ourselves by excelling in product quality alongside market-leading service and sales support.

About the Role

Join Northwood as IT Support Engineer and support the delivery of high-quality IT services across our dynamic business.

You will gain hands-on experience with modern cloud technologies and end-user support where you will help maintain and improve IT infrastructure, ensuring reliable operations for production, logistics, and office-based teams.

Please note: This role is full time, permanent, and based fully onsite with travel. Hybrid working is not offered with this role.

Job Opportunity

An insight into the role:

Provide second-line technical support to employees across all UK sites, and third-line technical support with cloud and infrastructure.
Assist with troubleshooting hardware issues on Windows 11 laptops, desktops, and mobile devices.
Support users with Office 365 applications including Teams, Excel, Outlook, SharePoint, and OneDrive.
Assist in maintaining on-site & cloud services (Azure AD, Exchange, SharePoint etc).
Help with onboarding/offboarding processes including account creation, device configuration, and permissions.
Support device management, security policies, updates, and application deployment.
Contribute to IT asset management: equipment tracking, hardware lifecycle, licensing updates.
Support the rollout of IT improvements and technology upgrades across sites.
Perform basic printer, hand-held device and peripheral troubleshooting.
Participate in digital transformation or cloud migration initiatives.
Assist with documentation, testing, and deployment activities for IT improvement projects.
Collaborate with colleagues across the IT team to deliver multi-site projects.

Company Benefits

Company pension
Life assurance
Sick pay
Free company products
Free on-site parking
Food, retail, holidays, cinema, and gyms discounts
Wellness programmes, including Employee Assistance Program and OnDemand GP service
Free early access to pay scheme
Salary sacrifice schemes
Employee referral scheme

Essential Skills

We’re looking for knowledge and understanding in the following areas:

Windows 11 configuration, troubleshooting, and user profile management.
Cloud environments, e.g. Azure Active Directory and Microsoft 365 administration.
Cybersecurity principles such as MFA, phishing prevention, access control, and data protection.
Advanced networking concepts (LAN/WAN, Wi-Fi, DHCP, DNS, VPN).

Additional attributes we’re looking for:

Strong customer service focus; strong communicate skills (colleagues at all levels).
Problem-solving capability with a logical, methodical approach.
Initiative to take ownership and accountability for projects\tasks.
Ability to learn quickly and adapt to evolving technologies.
Interest in cloud computing, automation, or scripting (PowerShell).
Experience using ticketing or helpdesk systems.
Demonstrate a proactive and positive attitude toward learning and development.
Follow IT processes, documentation standards, and security protocols.
Engage in continuous improvement by suggesting enhancements to IT services.
Be willing to travel occasionally to other UK sites with members of the IT team.
Represent IT in a friendly, solution-oriented manner across the business.

DEI Statement

At Northwood, we are committed to fostering an inclusive and diverse environment where everyone is welcomed and respected. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs. We are dedicated to providing equal opportunities for all.

Quick apply

Refine Your Search

it support jobs in tong, shr

IT Support Engineer

Technician (IT Support) Level 2

First Line IT Support Engineer

IT Support Technician Apprentice

IT Infrastructure Support Technician

IT Service Analyst

Project Support Officer (Care Systems Analyst)

Service Desk Analyst

IT Training Officer

2nd Line IT Support Technician

Technical Support Analyst

Software Trainer - Law Enforcement Technology

IT Infrastructure Specialist

Service Desk Engineer

IT Support Engineer

HubSpot Setup & Training Specialist – Local Support

Service Desk Analyst

Apprentice ICT Technician

DATA CAPTURE & USER SUPPORT OFFICER

2nd Line Technical Support – Infrastructure

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