Technical support Work, Jobs in Leeds, Eng (with Salaries)

Technical Support Supervisor
IntelliPK Technology Services Ltd —Halifax
- £2,900 - £4,800 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health & wellbeing programme
- Referral programme
Quick apply
Analyst II, Incident / Problem Management
FIS Global —York
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
First Line Technical Support Engineer ( VoIP )
ProVu Communications —Huddersfield
- £25,500 - £26,000 a year
- Full-time
- IT
- Linux
- In-person
- Sick pay
Quick apply
IT Support Engineer (Operations)
Pell Frischmann —Wakefield
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- IT
4d
Service Desk Analyst, Judicial Digital Services, Judicial Office
Ministry of Justice —Leeds
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- Agile
- Annual leave
- Employee discount
6d
IT Technician
T&M Reuse Yorkshire Limited —Leeds
- £15 an hour
- Full-time
- Software troubleshooting
- Windows
- IT
- Free parking
Quick apply
Junior software support agent
Binary —Harrogate
- Up to £26,500 a year
- Full-time
- Software troubleshooting
- English
- In-person
Quick apply
12d
IT & Systems Administrator
Shaw Moisture Meters Ltd —Leeds
- £34,000 - £36,000 a year
- Full-time
- Microsoft Access
- Customer service
- SQL
- Free parking
Quick apply
12d
Infrastructure Operations Analyst
Maples Group - Legal Services —Leeds
- 12 hour shift
- Computer Science
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Life insurance
IT Support / Operations Administrator
Dementia Forward —Harrogate
- £14.49 an hour
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Sick pay
Quick apply
IT Support Apprentice
QA Apprenticeships —Leeds
- £18,000 a year
- Full-time
- Customer service
- Microsoft Office
- SQL
- Work from home
12d
Level 3 Support Analyst - AI Specialist
Anaplan —York
- Azure
- Engineering
- English
Quick apply
Modern Workplace Engineer
Aspire Technology Solutions —Leeds
- £26,000 - £34,000 a year
- Full-time
- Travel
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst (European Language Speaker)
Univar Europe Ltd. —Bradford
- Monday to Friday
- Spanish
- Azure
- Software troubleshooting
- Free parking
13d
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
Customer Help Desk Advisor
JLA —Sowerby Bridge
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
Technical Systems Administrator
TPP —Leeds
- £45,000 a year
- Windows
- Microsoft Office
Sr. IT Business Services Specialist
Solera —Leeds
- Full-time
- Azure
- Windows
- Microsoft Office
Service Desk Engineer - 3rd Line
TIEVA —Leeds
- £32,000 - £35,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
5d
ICT Technician - Schools
hireful —Leeds
- £28,000 - £32,000 a year
- Full-time
- Microsoft Office
- IT
- School
Quick apply
5d

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Technical Support Supervisor

IntelliPK Technology Services Ltd
Halifax

Quick apply

Job details

Permanent | Full-time
£2,900 - £4,800 a month

Benefits

Health & wellbeing programme
Financial planning services
Discounted or free food
Company events
Referral programme

Qualifications

Jira
Desktop support
Software troubleshooting
BMC Remedy
Customer service
LAN
Windows
Microsoft Office
Firewall
Supervising experience
Computer hardware
CompTIA Network+
IT support
Mac OS
ServiceNow
Linux
Leadership
Communication skills
Help desk
Network Security
VPN

Full job description

Job Overview

IntelliPK Technology Services Ltd is seeking a Technical Support Supervisor to lead the support team, manage daily service requests, and ensure technical issues are resolved quickly and professionally. This role suits an organised team leader with strong technical and customer service skills.

What you'll do:

Oversee the management of help desk operations using tools such as BMC Remedy, ServiceNow, and Jira.
Coordinate and prioritise support requests related to computer hardware, operating systems (Windows, macOS, Linux), and network infrastructure.
Troubleshoot complex software problems including LAN/WAN connectivity, VPN access, firewall configurations, and operating system issues.
Assist with desktop support tasks such as installing, configuring, and maintaining hardware and software components.
Monitor network performance and security measures to prevent unauthorised access or disruptions.
Collaborate with other IT teams to implement system upgrades, patches, and security protocols.
Maintain documentation of support procedures and escalate unresolved issues appropriately.
Ensure compliance with organisational policies regarding data security and user privacy.
Foster excellent customer service by maintaining clear communication with users at all levels.

Qualifications

Proven experience in IT support, help desk, or desktop support roles with a strong understanding of computer networking, operating systems (Windows, macOS, Linux), and computer hardware.
Demonstrable leadership skills with previous supervisory or team lead experience in a technical environment.
Proficiency in troubleshooting software issues related to Microsoft Office, VPN, firewall, and network configurations such as LAN.
Familiarity with ticketing systems including BMC Remedy, ServiceNow, and Jira.
Strong knowledge of network security protocols and tools including firewalls and VPNs.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Ability to work under pressure whilst managing multiple priorities effectively.
Relevant certifications such as CompTIA Network+, Microsoft Certified IT Support Technician or equivalent are desirable but not essential.

Why work with us:

Lead a skilled and supportive technical team.
Help improve service quality and customer satisfaction.
Develop your technical leadership and management career.
Access training and progression opportunities.
Stable full-time role with a comprehensive benefits package.

Pay: £2,900.00-£4,800.00 per month

Benefits:

Company events
Discounted or free food
Financial planning services
Health & wellbeing programme
Referral programme

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in leeds, eng

Technical Support Supervisor

Analyst II, Incident / Problem Management

First Line Technical Support Engineer ( VoIP )

IT Support Engineer (Operations)

Service Desk Analyst, Judicial Digital Services, Judicial Office

IT Technician

Junior software support agent

IT & Systems Administrator

Infrastructure Operations Analyst

IT Support / Operations Administrator

IT Support Apprentice

Level 3 Support Analyst - AI Specialist

Modern Workplace Engineer

Service Desk Analyst (European Language Speaker)

2nd Line IT Support Technician

Customer Help Desk Advisor

Technical Systems Administrator

Sr. IT Business Services Specialist

Service Desk Engineer - 3rd Line

ICT Technician - Schools

I want to receive the latest job alerts for technical support in leeds, eng

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