Client services manager Work, Jobs in Gateshead, Twr (with Salaries)

Account Manager
Ocean Technologies Group —Newcastle upon Tyne
- Remote
- Marketing
- Public speaking
- Master's degree
10d
Territory Business Manager
IQVIA —Newcastle upon Tyne
- Full-time
- Bachelor's degree
- Analytics
- Annual leave
Business Administrator
Sunderland Software City —Newcastle upon Tyne
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Human resources
- Paid training
- Annual leave
Quick apply
11d
Account Manager
Enviroduct Cleaning —Wallsend
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Business development
- Free parking
- Employee discount
Quick apply
Project Support Officer
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Continuous improvement
Administrator
YCS Construction Limited —Jarrow
- £10,574.72 - £12,480.00 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Free parking
Quick apply
Business Development Manager
GABA AND SONS PVT LTD —Stanley
- £42,541 - £45,624 a year
- Full-time
- CRM software
- Marketing
- Bachelor's degree
- Employee discount
Quick apply
Account Manager
Vadella —Wallsend
- Hybrid work
- CRM software
- Business development
- Negotiation
- Free parking
- Employee discount
Quick apply
Key Account Manager
Assystem —Newcastle upon Tyne
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- CRM software
- School
- Annual leave
- Employee discount
Quick apply
Office Assistant
Williams Lea —Newcastle upon Tyne
- £19,232.63 - £26,227.50 a year
- Part-time
- Maintenance
- Organisational skills
- In-person
- Referral programme
4d
Portfolio Business Development Representative
U.S. Bank National Association —Newcastle upon Tyne
- £32,470 - £38,200 a year
- Full-time
- CRM software
- English
- Analysis skills
Software Support Manager
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Phone etiquette
- Leadership
Quick apply
9d
Area Development Manager
Lanes Group —Washington
- Full-time
- Business development
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
- Sales
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
Quick apply
Account Handler
Benefact Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Office Manager - Roofing
Monument Roofing Ltd —Chester-le-Street
- From £500 a week
- Full-time
- Administrative experience
- Team management
- Human resources
Quick apply
Business Development Manager - Motorcycle Accident Management
Direct Accident Management Ltd —Newcastle upon Tyne
- £50,000 a year
- Full-time
- Sales
- Business development
- Work from home
Quick apply
2d
(Bellevue) Hybrid Client Service Leader (Player/Coach)
Gallagher Benefit Services —Gateshead
- Bachelor's degree
- Mentoring
- Training & development

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Account Manager

Ocean Technologies Group -
Newcastle upon Tyne

Apply Now

Job details

Permanent
10 days ago

Qualifications

Account-based growth strategy development
Sales contract negotiation
Marketing
Client engagement
Public speaking
Master's degree
Bachelor's degree
Team management
Partnership building
Contract renewal support
Customer relationship management
Customer renewal management
Relationship management
Strategic selling
Business
Account management
Leadership

Full job description

Discover OneOcean:

OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group.

Owned by Lloyd’s Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world’s most trusted maritime institutions.

At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world.

Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance.

Why Join OneOcean Crew?

Legacy & Innovation: We were created more than 260 years ago as the world’s first marine classification society to improve and set standards for the safety of ships.
Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024.
Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation.

Navigating the position: Account Manager

As a Account Manager you will be responsible for managing and growing customer relationships. You will act as the primary point of contact for strategic accounts, ensuring customer satisfaction, driving renewals, and identifying new revenue opportunities through upselling and cross-selling.

**Please note this role is hybrid based in our Newcastle office**

Your Voyage Ahead:

Account Management & Customer Relationships

Participate in regular check-ins and business reviews to maintain strong relationships
Develop org charts and stakeholder engagement plans to navigate customer organizations in coordination with the CEM
Attend the CEM-led C-Level engagements in order to remain aligned on the strategic objectives being driven by Customer Engagement

Sales & Revenue Growth

Qualify decision-making processes, criteria, and compelling events to drive deals forward
Assess pain points and business impact to position the right solutions
Drive upsell and cross-sell opportunities to expand revenue within key accounts
Support renewals and contract negotiations to maximize customer lifetime value

Value Demonstration & Commercial Execution

Work closely with your sales counterparts to demonstrate product value
Develop and present ROI and business case proposals and solution strategy for customers
Own quote preparation, pricing discussions, and deal negotiations along with your sales counterparts
Collaborate with Rev Ops and Deal Desk for contract review and approvals

Success Metrics

Revenue growth through upsells and cross-sells
High renewal and retention rates

Recommended to Bring on Board:

Bachelor’s degree in business, Marketing, or a related field (MBA preferred)
Professional certifications in customer success, account management, or sales are a plus
Extensive experience in account management, customer success, or related roles within technology, SaaS, or service industries
Knowledge of the maritime industry and experience in crewing, training, or QHSE departments
Proven track record of managing high-value client accounts and driving revenue growth through strategic account development
Strong leadership experience, including team management and cross-functional collaboration
Expertise in client relationship management and developing long-term client partnerships
Ability to analyse client data and develop strategic account plans
Strong presentation and public speaking skills
Ability and willingness to travel (domestic and international

About OneOcean Group Limited

OneOcean is transforming the future of maritime intelligence. Born from the integration of LR OneOcean and Ocean Technologies Group, we unite decades of maritime expertise with cutting-edge digital innovation under one powerful brand. Our comprehensive portfolio spansLearning, Fleet Operations, Compliance, Voyage Planning, and Performance Management— trusted by thousands of maritime professionals worldwide. By connecting ship and shore, people and data, we help organisations operate more safely, efficiently, and sustainably through real-time intelligence and predictive insights.

We are part of Lloyd’s Register (LR) a global leader in marine and offshore engineering, technology, and digital solutions. With over260 years of trust, integrity, and leadership at sea, LR supports more than30,000 vessels worldwide. Together, OneOcean and LR combine the agility of innovation with the strength of a world-renowned institution, driving digital transformation and shaping a more connected, sustainable maritime industry.

Department

Revenue

Employment Type

Permanent

Location

UK - Newcastle

Workplace type

Fully remote

Apply Now

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Office Manager - Roofing

Business Development Manager - Motorcycle Accident Management

(Bellevue) Hybrid Client Service Leader (Player/Coach)

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