JML Analyst
Howden Group Holdings —Milton Keynes
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
11d
Technical Business Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Salesforce
- Agile
- Communication skills
- Annual leave
6d
Commercial Analyst
OAG Aviation Worldwide —Luton
- Hybrid work
- AI
- Analytics
9d
Assistant Analyst - GLP
Tetra Tech —Bedford
- Full-time
- Laboratory experience
- Analysis skills
- Bachelor's degree
Financial Analyst
Renewable Energy Systems Limited —Kings Langley
- Part-time
- Microsoft Excel
- Time management
Senior Operational Analyst
MBDA —Stevenage
- £40,000 a year
- Overtime
- Hybrid work
- Communication skills
- Free parking
2d
Financial Analyst - Letchworth, UK
NORTHLAND CONTROLS LIMITED —Letchworth
- £50,000 - £65,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Annual leave
- Life insurance
Quick apply
8d
Senior Product Analyst
TJX Europe —Watford
- Full-time
- Bachelor's degree
- Mentoring
- Communication skills
- Employee discount
Finance Analyst
Smiths Detection —Hemel Hempstead
- Full-time
- Microsoft Excel
- Oracle
- Accounting
Quick apply
IT Service Management Analyst
hireful —Milton Keynes
- £40,000 - £45,000 a year
- Full-time
Quick apply
1d
Information Security Analyst
Kinetic Software —Milton Keynes
- £65,000 a year
- Hybrid work
- Azure
- AWS
- Organisational skills
- Employee assistance programme
- Employee discount
Business Performance Analyst
Red Bull Technology Group —Milton Keynes
- Full-time
- Communication skills
Revenue Analyst RMCC Europe
Hilton —Watford
- Full-time
- Hybrid work
- Data analysis skills
- English
- Hotel
- Employee assistance programme
Data Investigations Manager (Data & Analytics)
Equifax —London
- Full-time
- Team management
- Leadership
- Communication skills
- Sick pay
Senior Business Analyst
Sopra Steria —Hemel Hempstead
- Up to £55,000 a year
- Hybrid work
- Travel
- Agile
- Business
- Annual leave
IT Security Analyst
Interpham Consulting —Luton
- Full-time
- Writing skills
Implementation Analyst
Kinetic Software —Milton Keynes
- £32,000 a year
- Hybrid work
- SQL
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
7d
Financial Analyst
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Quick apply
Extraction Chemist
Tetra Tech —Bedford
- From £26,318 a year
- Computer literacy
- Quality control
- Computer skills

I want to receive the latest job alerts for process analyst, eu central operations analytics in houghton regis, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

process analyst, eu central operations analytics jobs near houghton regis, bdf

JML Analyst

Howden Group Holdings -
Milton Keynes

Apply Now

Job details

Full-time
11 days ago

Qualifications

Financial Conduct Authority guidelines
ITIL Certification
Customer service
IT service management
User account provisioning
Visio
Internal department liaison
Microsoft Office Suite
Microsoft Office
User account management
Compliance management
Continuous improvement
IT support
SharePoint
ServiceNow
Communication skills
Active Directory

Full job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Job Role

IT JML Analyst

Department

Line Manager

IT Support Manager

Company

Howden Group Services

Role Definition

Working with the business to ensure all new Joiners, Movers and Leaver accounts are created, updated or closed off following the current JML process.

Key Responsibilities / Accountabilities

Active Directory Users and Computer administration
Planning and creation of all new joiners to the business
Planning and deletion/updating of all movers and leavers in the business
Continual service improvements (CSI) to the current JML Process in line with business requirements
Maintaining JML process documentation
Being a point of contact for joiner, mover and leaver escalations
Assisting JML team with ad hoc tasks, documentation, communications and admin duties.
Monitoring JML SharePoint workflow
Updating requests via service management tool ITSM
Excellent communication skills.
Liaising with other IT teams.
Supporting JML Team Lead and escalating issues to IT Support Manager where necessary
Ensure we work with the Security team to remain compliant with current process/policies.
Supporting the business core hours 7am to 7pm rota basis (Mon-Fri)

Skills and abilities needed to perform role

Proficient with Active Directory, Users and Computer administration
Excellent communication skills, both written and verbal
Excellent attention to detail and the ability to multi-task
The ability to interact confidently with clients and colleagues
The ability to work well in a team environment
Strong interpersonal skills
Strong prioritisation skills and ability to follow process
Patience and empathy when dealing with customers and colleagues
Effective problem solving skills based on clear reasoning and sound rationale
Tactful, diplomatic and able to thrive in an ever-changing environment
Ability to work pro-actively, under pressure and independently with minimal direction
A good understanding of process design and documentation
An understanding of the importance of excellent customer service and a “can do” attitude

Knowledge and Experience

IT industry experience
Active Directory
Microsoft Office 2016/O365
Microsoft Visio
SharePoint
MS Teams
ServiceNow ITSM
ITIL Best Practice
Knowledge of administrative and clerical procedures

Compliance and Regulatory Responsibilities

To remain compliant with FCA requirements at all times
To obtain appropriate approvals to ensure compliance with company policy, procedures and regulatory requirements/rules, with regards to data protection, money laundering, etc.
To share ideas, best practice and other information within the team
Ensure that own performance, HR and T&C records are up to date and meet the Company’s requirements
Maintain accurate records and deal with correspondence appropriately

Professional Qualifications

Relevant professional IT qualifications
ITIL Foundation V3/V4

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

Apply Now

Refine Your Search

process analyst, eu central operations analytics jobs in houghton regis, bdf

JML Analyst

Technical Business Analyst

Commercial Analyst

Assistant Analyst - GLP

Financial Analyst

Senior Operational Analyst

Financial Analyst - Letchworth, UK

Senior Product Analyst

Finance Analyst

IT Service Management Analyst

Information Security Analyst

Business Performance Analyst

Revenue Analyst RMCC Europe

Data Investigations Manager (Data & Analytics)

Senior Business Analyst

IT Security Analyst

Implementation Analyst

Contact Centre Operations Manager

Financial Analyst

Extraction Chemist

I want to receive the latest job alerts for process analyst, eu central operations analytics in houghton regis, bdf

Related Searches

Explore jobs in more locations

Who are we?

What do we offer in return?

Reasonable adjustments

Jobseeker tools

Employer Tools

Browse

Stay Connected