Customer care coordinator Work, Jobs in Manchester, Gtm (with Salaries)

Commercial - Customer Excellence Coordinator
Finsbury Food Group —Whitefield
- Full-time
- Hybrid work
- Bakery
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Internal Sales Coordinator
M.Barnwell Services —Manchester
- Microsoft Powerpoint
- Microsoft Outlook
- Computer literacy
Metering Data Coordinator (Advanced Excel)
Crown Oil —Bury
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
13d
Meeting & Events Sales Coordinator
Millennium Hotel and Resorts UK —Salford
- £27,060.80 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
3d
Meeting and Events Sales Co-ordinator
Hotel Football —Manchester
- Up to £28,560 a year
- Customer service
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Care Co-ordinator (GP Administrator)
Sandy Lane Surgery —Leyland
- Part-time
- Customer service
- Computer literacy
- Administrative experience
Quick apply
6d
Hire and Sales Coordinator
GAP Group —Manchester
- Full-time
- Sales
- Organisational skills
- Communication skills
11d
Client Services Coordinator - Mandarin Speaking
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Computer literacy
- Presentation skills
- Business
- Employee assistance programme
Quick apply
Service Coordinator
Bilfinger SE —St Helens
- Computer literacy
- English
- Analysis skills
Apprentice Hire Coordinator - Customer Service Practitioner Level 2
The Casey Group Ltd —Rochdale
- £8 an hour
- Computer literacy
- English
- Computer skills
- Free parking
- Store discount
Quick apply
3d
Sales & Events Co-ordinator
Shaw Hill Golf and Spa Hotel —Chorley
- £13 an hour
- Part-time
- Hotel
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
3d
Data Quality Coordinator
SunbeltRentals —Birchwood
- Continuous improvement
- AI
- Communication skills
- Annual leave
Quick apply
6d
Engineering Service Coordinator
Matic Building Services —Wigan
- £27,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
12d
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Wigan
- £20,982 a year
- Part-time
- Computer literacy
- Computer skills
- Annual leave
Level 3 Apprentice – CEA & Volunteer Coordinator
Oldham Council —Oldham
- £19,116 - £23,340 a year
- Customer service
- Computer literacy
- Databases
- Annual leave
- Employee discount
11d
Assistant Hospitality and Event Co-ordinator
Blackburn with Darwen Council —Blackburn with Darwen
- £27,254 - £30,024 a year
- Part-time
9d

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IVC —Derby
Manage appointments, telephone enquiries and client communications efficiently. Excellent communication skills and a professional, welcoming manner.
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LILYROSE CARE GROUP LIMITED —Whitchurch
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customer care coordinator jobs near manchester, gtm

Commercial - Customer Excellence Coordinator

Finsbury Food Group -
Whitefield

Quick apply

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Stock checks
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Computer skills
Customer interaction
Stocktaking
Communication skills
Supply chain customer service

Full job description

Location: Kara Foodservice, Manchester
Shift: Monday - Friday
Salary: Competitive + Benefits

We are looking for a Customer Excellence Co-ordinator to join our Customer Excellence team and support the delivery of outstanding customer service across our Foodservice operation.

Finsbury Food Group is a leading speciality bakery manufacturer. We constantly raise quality and efficiency standards, and build long-term relationships with major multiple retailers and the foodservice channel. The bread for your morning toast, ready for butter-spreading or egg-dipping. The candle-filled centrepiece for a memorable celebration. The buns, muffins and other treats that turn teatime into quality time. We make a large percentage of the UK’s sharing cakes from retailer own brands cakes, tray bakes through to party cakes like Caterpillar cakes This is what we do, and why we’re in business. Baking brilliance makes every day special.

This is a fantastic opportunity to join a fast-paced and supportive environment where you’ll gain exposure across customer care and supply chain activities while building valuable experience and developing new skills. Working within a close-knit team, you’ll play an important role in ensuring customers receive an efficient, professional, and seamless experience.

This is a hybrid role, offering a mix of home and site-based working, providing flexibility while still giving you the opportunity to collaborate closely with colleagues and build strong working relationships across the business.

This role offers plenty of variety and is ideal for someone who is eager to learn, build confidence, and develop their career within a growing business, with opportunities for progression and personal development.

This is what you’ll actually do!

You’ll act as a key point of contact for customers, supporting the day-to-day running of the customer care process and ensuring queries are handled professionally and efficiently. You’ll process customer orders accurately and in a timely manner, taking orders via telephone and email while ensuring all information is recorded correctly.

You’ll proactively communicate with customers regarding stock availability, transport updates, and any supply issues, ensuring expectations are managed and solutions are identified where needed. You’ll also investigate and resolve customer queries and complaints while maintaining a high level of service throughout.

Day to day, you’ll complete stock checks, carry out data validation, maintain accurate records and documentation, and communicate effectively with third-party suppliers and internal teams. You’ll build strong working relationships across departments and develop a strong understanding of products and business processes to support the wider team.

This is a busy role where priorities can change quickly, so you’ll need to be comfortable managing multiple tasks while maintaining attention to detail and delivering a positive customer experience.

Ideally this is you!

Strong communication and interpersonal skills with the ability to build effective relationships
Good IT skills, particularly Microsoft Office
Organised with the ability to manage multiple tasks and priorities
High attention to detail and accuracy
Positive and proactive with a willingness to learn
Comfortable building relationships with customers and colleagues
Strong problem-solving skills and a can-do attitude
Adaptable and able to work effectively in a fast-paced environment
Strong team player with a good work ethic

What’s in it for you?

Enhanced Maternity & Paternity Leave to allow quality time with your new arrival!
Enhanced Pension Scheme for our employees
Death in Service Benefit
Free Employee Assistance Programme (open to colleagues and their families)
Retail discounts accessible via our Benefits Hub platform!
Refer a Friend Scheme (up to £300 per referral – T&C’s dependent)
Employee Recognition Awards· Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course!)
An opportunity to be part of a fantastic, growing organisation. Head over to our LinkedIn page to find out more!

Our vision is to be the leading specialty bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals. We want good people to join our company, to help our company continue to go from strength to strength. If this sounds like you, please get in contact to learn more!

Quick apply

Refine Your Search

customer care coordinator jobs in manchester, gtm

Commercial - Customer Excellence Coordinator

Internal Sales Coordinator

Metering Data Coordinator (Advanced Excel)

Meeting & Events Sales Coordinator

Meeting and Events Sales Co-ordinator

Care Co-ordinator (GP Administrator)

Hire and Sales Coordinator

Client Services Coordinator - Mandarin Speaking

Service Coordinator

Apprentice Hire Coordinator - Customer Service Practitioner Level 2

Sales & Events Co-ordinator

Data Quality Coordinator

Engineering Service Coordinator

Activities & Wellbeing Co-ordinator (Customer Experience Lead)

Level 3 Apprentice – CEA & Volunteer Coordinator

Assistant Hospitality and Event Co-ordinator

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