Helpdesk team Work, Jobs in Astley, Gtm (with Salaries)

Service Coordinator
Johnson Controls —Manchester
- Computer literacy
- Writing skills
- Organisational skills
- Free parking
- Annual leave
Web Designer & Developer
Orange & Gray Limited —Manchester
- £30,000 - £35,000 a year
- Hybrid work
- JavaScript
- In-person
- HTML
Quick apply
Casual Domestic Assistant
Sodexo —Manchester
- Cleaning
Quick apply
7d
Data Centre Engineer - Manchester
ONNEC Group —Manchester
- £30,000 - £42,000 a year
- Full-time
- Maintenance
Quick apply
4d
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Analysis skills
- Travel
- Communication skills
- Employee assistance programme
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Manchester
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
Quick apply
Technical Services Supervisor
Equans —Salford
- Full-time
- Computer literacy
- HVAC
- Organisational skills
- Annual leave
- Employee assistance programme
IT Applications Analyst
Forbes Solicitors —Preston
- Full-time
- Annual leave
- Employee discount
Customer Service Supervisor
University of Lancashire —Preston
- £30,378 - £34,610 a year
- Full-time
- Microsoft Outlook
- Supervising experience
- University
- Annual leave
5d
HR Coordinator
Greenergy —Manchester
- Hybrid work
- Writing skills
- Travel
- Recruiting
- Annual leave
- Employee discount
Quick apply
10d
Lead Caretaker
Prospere Learning Trust —Wythenshawe
- £29,064 - £32,061 a year
- Full-time
- Organisational skills
- Leadership
- School
- Annual leave
- Employee assistance programme
3d
P2P Senior Analyst ( INTERNAL ONLY)
Culina Group —Warrington
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
14d
New Business Risk Analyst
Kennedys Law —Manchester
- Hybrid work
- Organisational skills
- Communication skills
Property Services Administrator
Creative Support —Stockport
- Up to £13.40 an hour
- Full-time
- Databases
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Training & development
Head of Asset Management
Qualitas Housing —Blackburn
- From £70,000 a year
- Full-time
- Hybrid work
- Management
- Maintenance
- No experience needed
- Employee discount
- Life insurance
Quick apply
Level 4 Network Engineer Apprentice
Primary Goal —Glossop
- Full-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Mobile Technical Operative - Mechanical
Equans —Manchester
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Technical Manager
ECG —Warrington
- Full-time
- Continuous improvement
- Team management

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helpdesk team jobs near astley, gtm

Service Coordinator

Johnson Controls -
Manchester

Apply Now

Job details

Benefits

Free parking
Annual leave
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Stakeholder liaison
Writing skills
Internal department liaison
Organisational skills
Computer skills
Customer support
Customer interaction

Full job description

Job Description

What you will do

We are looking for a Service Coordinator to join our team in Newton Heath, Manchester. As a Customer Service Coordinator, you will be responsible for scheduling routine service visits and remedial work visits for subcontractors, dispatching callouts, completing subcontractor monthly work orders, fulfilling paperwork requests including chasing documentation, organising future dates, and closing work down, among other responsibilities.

What we offer

Competitive Salary: Reflecting your skills and experience

Generous Leave: 25 days annual leave plus Bank Holidays

Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave

Comprehensive Benefits:

o Pension plan (up to 7% employer match)

o Life assurance

o Employee assistance program

o Referral scheme

Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts

Career Development: Extensive growth and advancement opportunities

Free Onsite Parking: Hassle-free commuting

Dress Down Fridays: Casual attire to wrap up the week

How you will do it

Schedule planned maintenance, remedial and reactive works for subcontractors

Complete orders and send to subcontractors

Work on multiple customer portals

Liaise with teams to ensure visits are completed (nationals and local planners)

Chase outstanding paperwork

Provide first-class customer service via phone and email for planning and admin queries for internal and external customers

Work with Service Managers to utilise engineers as productively as possible

Work with other departments such as Sales, Billing, Facilities Management Helpdesk, and the subcontractor team to deliver a high level of customer service

What we look for

Required

Customer service skills and experience

Outstanding written and verbal skills

Ability to multi-task and work well in a high-pressure environment

Computer proficiency with the ability to handle multiple applications at once

Strong sense of urgency, attention to detail, and follow-through

Excellent decision-making and problem-solving skills

Good organizational skills

Preferred

Previous planning or scheduling experience in a service role

Salesforce experience preferred

#LI-MS2

#LI-Onsite

Apply Now

Refine Your Search

helpdesk team jobs in astley, gtm

Service Coordinator

Web Designer & Developer

Casual Domestic Assistant

Data Centre Engineer - Manchester

IT Technician

Service Desk Analyst - Shared Services

IT Support Analyst

Technical Services Supervisor

IT Applications Analyst

Customer Service Supervisor

HR Coordinator

Lead Caretaker

P2P Senior Analyst ( INTERNAL ONLY)

New Business Risk Analyst

Property Services Administrator

Service Desk Manager

Head of Asset Management

Level 4 Network Engineer Apprentice

Mobile Technical Operative - Mechanical

Technical Manager

I want to receive the latest job alerts for helpdesk team in astley, gtm

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