Early resolution Work, Jobs in Manchester, Eng (with Salaries)

Senior Commercial Claims Handler
AXA —Bolton
- Up to £40,000 a year
- Customer service
- Mentoring
- Training & development
5d
Business Support Executive
ABM —Manchester Airport
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manchester - Junior Developer - Elevate Programme
Vantage Point —Manchester
- Full-time
- Hybrid work
- SQL
- JavaScript
- Agile
Application Support Technician (8-Month Fixed Term)
Magentus —Manchester
- £29,000 a year
- Hybrid work
- SQL
- Linux
- Annual leave
- Employee assistance programme
11d
Management Trainee - North West
SIXT —Knutsford
- Full-time
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Learning and Development Advisor
JDSPORTS —Rochdale
- Weekend availability
- Customer service
- Project management
- Continuous improvement
- Employee discount
Quick apply
4d
Senior Client Success Manager
DCBL —Runcorn
- £45,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Employee assistance programme
Quick apply
4d
Payroll Specialist - Germany & UK Payroll expertise
Alvarez & Marsal —Manchester
- English
- Organisational skills
- Leadership
9d
Customer Motor Claims Handler
Zego —Halifax
- Full-time
- Hybrid work
- AI
Quick apply
Workshop Foreman/woman
Diamond Trucks UK Ltd —Warrington
- £48,000 - £50,000 a year
- Full-time
- Team management
- Quality control
- In-person
- Free parking
Quick apply
2d
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Manchester
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Billings & Collections Advisor - Kids Planet Central Support
Kids Planet Day Nurseries —Lymm
- Full-time
- Communication skills
- Life insurance
Quick apply
9d
Senior HR Advisor
Betfred —Warrington
- Full-time
- Hospitality
- Travel
- Human resources
- Employee assistance programme
Quick apply
Senior Commercial Claims Handler
AXA UK —Bolton
- Up to £40,000 a year
- Full-time
- Customer service
- Mentoring
- Training & development
- Annual leave
5d
Product Manager - Networking
Nimans Ltd —Manchester
- Up to £35,000 a year
- Hybrid work
- Business development
- Communication skills
- Marketing
- Free parking
Quick apply
3d
Business Analyst - D365 ERP
AO World —Bolton
- Travel
- Free parking
- Employee discount
Technical Lead
Verlingue —Manchester
- £50,000 a year
- Full-time
- Mentoring
- Computer skills
- Leadership
Quick apply
Customer Experience Manager - 12mth FTC
Footasylum —Manchester
- English
- Continuous improvement
- Communication skills
Senior Business Analyst
Together —Cheadle
- Full-time
- Analysis skills
- Agile
- Communication skills
Quick apply
9d
Stock & Supply Chain Manager
Flair Rugs —Glossop
- £55,000 - £65,000 a year
- Full-time
- Data analysis skills
- Continuous improvement
- Team management

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Senior Commercial Claims Handler

AXA -
Bolton

Apply Now

Job details

Permanent
Up to £40,000 a year
5 days ago

Qualifications

Quantum assessment for claims settlement
Customer service
Mentoring junior staff
Litigation
Insurance claims handling experience
Mentoring
Professional development mentoring
Customer interaction
Fraud prevention and detection
Training & development
Insurance claims experience
Personal injury claims handling
Time management

Full job description

Job Description:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive.

Job overview:

We’re looking for a confident and knowledgeable Senior Commercial Claims Handler, responsible for managing a portfolio of complex employers’ liability (EL) and public liability (PL) personal injury claims whilst acting as a coach and mentor to other team members to ensure a high level of competency is maintained across the department. You’ll identify customer needs, manage expectations, and deliver exceptional service throughout the claims journey. By making prompt, accurate decisions and collaborating with colleagues, you’ll ensure claims are managed and settled efficiently and cost-effectively.

Key responsibilities:

Dealing mainly through brokers, you’ll be proactively managing a portfolio of claims up to £100,000.
Carry out comprehensive investigations into policy and legal liability for all newly allocated, EL, PL and disease claims to successfully negotiate a cost effective and speedy resolution.
Use your thorough product knowledge along with advanced negotiation skills and tactics to make accurate and pragmatic policy and legal liability decisions.
Identify claims with significant potential and make the early and relevant Large Loss Unit (LLU) referrals and recognise the signs of a fraudulent claim and refer these to the relevant Fraud teams for further investigation.
Liaise confidently and tactfully with people over the phone.
Provide excellent customer service by taking a logical and measured approach to tasks.
Act as a senior referral point by resolving team queries, identify training needs, and consulting with the Team Leader where needed.
Provide training and coaching to help the team improve their skills and give feedback to support their development.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Working hours & shift pattern:

You’ll work full time, 35 hours per week over 5 days.

Your skills & experience:

Previous personal injury claims handling experience is essential (experience managing EL/PL and disease claims is preferred).
Sound negotiation skills and use of tactics in managing claims.
Detailed knowledge of the end-to-end claims process, with sound negotiation skills and use of tactics in managing claims.
A proactive approach to management of own caseload and a commitment to customer service.
Strong time management and workload organisation skills, with the ability to work effectively under pressure.
Ability to make accurate and pragmatic policy and legal liability decisions.
Strong quantum assessment skills and working knowledge of litigation procedures.
Good understanding of the MOJ portal.
Coaching and mentoring experience.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.

How to apply:

To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.

#LI-Hybrid

Salary: Up to £40,000 dependent on experience

Apply Now

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I want to receive the latest job alerts for early resolution in manchester, eng

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