Guest Services Agent
The Langham London —London
- £28,278 a year
- Full-time
- Bar
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
14d
Front Office Agent
The Cloud One —London
- From £29,000 a year
- Nights as needed
- English
- Hotel
- Front desk
Quick apply
Reservations Sales Agent
Frasers Hospitality —London
- Up to £31,000 a year
- Customer service
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Guest Services Agent
Maybourne —South West London
- Full-time
- Hotel
- Café
- Communication skills
- Employee discount
- Referral programme
Quick apply
Guest Experience Agent
One Hundred Shoreditch —London
- Part-time
- Bar
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
6d
Guest Service Agent - Part-time
Hilton —Croydon
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Hotel
- Employee stock purchase plan
- Annual leave
10d
Guest Experience Agent
Guest Experience —London
- £28,590 a year
- Full-time
- English
- Hotel
- Communication skills
- Employee discount
Quick apply
3d
Front Office & Reservations Agent
Motel One —London
- Full-time
- English
- Hotel
- Front desk
Quick apply
4d
Reservations Agent
Rosewood London —London
- Full-time
- Sales
- Hotel
- Annual leave
Quick apply
Front Office Team Member (Part-Time) – Camden Lock
Holiday Inn London Camden Lock —London
- Part-time
- Hotel
- Front desk
- Guest services
- Referral programme
Quick apply
Estate Property Manager
Knebworth House —Knebworth
- £45,000 - £50,000 a year
- 8 hour shift
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
4d
Day Concierge
Rendall & Rittner —Tottenham Hale
- £29,500 a year
- Full-time
- Front desk
- Employee assistance programme
- Employee discount
Reservations Agent
Sea Containers London —London
- £27,130 a year
- Full-time
- Sales
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Reservations Agent
St. James's Hotel & Club - Reservations —London
- £26,523 a year
- Full-time
- Hotel
- Guest services
Quick apply
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hotel
- Front desk
- Guest services
- Referral programme
Quick apply
Cluster Reservations Agent
The Marylebone —London
- £27,700 a year
- Full-time
- Hotel
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Reservation Agent
The Lanesborough —London
- Weekend availability
- English
- Hotel
- Guest services
- Employee discount
- Life insurance
11d
Front Office Team Member
MERCURE —London
- Full-time
- Hotel
- Restaurant
- Employee discount
Quick apply
7d
Front Desk Agent
4C Group —London
- £26,477.57 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Referral programme
Quick apply
6d
Sales & Reservations Coordinator
Hotel Indigo London Clerkenwell —London
- £30,000 a year
- Full-time
- Bar
- Hotel
- Organisational skills
- Employee discount
- Referral programme
Quick apply

I want to receive the latest job alerts for guest service agent in cheshunt, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Services Agent

The Langham London -
London

Quick apply

Job details

Full-time
£28,278 a year
14 days ago

Benefits

Company pension
Canteen
Employee assistance programme
Employee discount
Life insurance
Referral programme
Sick pay

Qualifications

Customer service call handling
Customer service
Arranging restaurant reservations
English
Guest services
Guest services telephone call handling
Communication skills

Full job description

Guest Services Agent

Langham Service

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Guest Services Agent to join our talented Langham Service team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of Guest Services Agent, your key focus will be to:

take In-Room Dining orders from all in house guests.
take restaurant bookings by using the Seven Rooms system for our Palm Court, Artesian Bar and The Wigmore Tavern.
take and transfer any external calls that are coming in.
assist with handling of all emails that come to the hotel’s generic email address.
ensure all wake up calls are logged, handled speedily and to Langham Brand Standards.
log and process all guest requests (i.e. extra towels, engineering issues etc.) by use of a GEMs system
troubleshoot guest internet issues, utilising support help line when needed.

ABOUT YOU

excellent customer service skills and a real understanding of 5* luxury environment service requirements
excellent communication skills, in English language, both written and verbal
knowledge of a foreign language (advantageous)
immaculate personal presentation
a pro-active approach to guests and duties
great attention to detail
previous use of Infrasys, Seven Rooms, HotSOS and Shiji systems is an advantage

YOUR BENEFITS

Financial Wellbeing

Discretionary Service Charge
28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
Access to Wagestream – a salary advance benefit
Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
Discounted accommodation at The Langham, London for you and your family
Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
Up to £750 Recommend a Friend referral bonus
Seasonal Travelcard loan
A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
Company pension plan
Life insurance
Discounts in various high street and online shops

Mental Wellbeing

Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
2 staff parties per year and several colleague social and community events
Access to the Employee Assistance Programme by Hospitality Action (24/7)
Access to Qualified Mental Health First Aiders on site
Most Valued Colleague of the Month and Year Awards
Long Service Awards

Physical Wellbeing

Free meals on duty in our Staff Restaurant
Uniform supplied and laundered, or if a non-uniform colleague, a complimentary valet service of work attire provided
Enhanced Sick Pay
Eye test vouchers

Quick apply

Refine Your Search

guest service agent jobs in cheshunt, hrt

Guest Services Agent

Front Office Agent

Reservations Sales Agent

Guest Services Agent

Guest Experience Agent

Guest Service Agent - Part-time

Guest Experience Agent

Front Office & Reservations Agent

Reservations Agent

Front Office Team Member (Part-Time) – Camden Lock

Estate Property Manager

Day Concierge

Reservations Agent

Reservations Agent

Front Office Team Member (Camden Lock)

Cluster Reservations Agent

Reservation Agent

Front Office Team Member

Front Desk Agent

Sales & Reservations Coordinator

I want to receive the latest job alerts for guest service agent in cheshunt, hrt

Related Searches

Explore jobs in more locations

Guest Services Agent

Langham Service

Jobseeker tools

Employer Tools

Browse

Stay Connected