Customer representative Work, Jobs in Lamberhurst, Esx (with Salaries)

Complaints Handler-Italian Speaking
Collinson —Haywards Heath
- Hybrid work
- Hotel
- Continuous improvement
- Organisational skills
Operational Support Officer
HM Courts & Tribunal Service —Crawley
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
10d
Sales Cover Manager
Skinners Sheds Ltd —Hailsham
- £12.71 an hour
- Overtime
- Management
- Sales
- Customer service
Quick apply
Director, Sales – Outside Sales
Kensington —Dover District
- Remote
- Travel
- Negotiation
Quick apply
Business Development Representative
TeamFeePay —Ashford
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Business development
- Free parking
Quick apply
6d
Sales Development Representative
BT Local Business —Eastbourne
- Full-time
- Salesforce
- Business development
- Data entry
- Store discount
- Work from home
Customer Advisor - TradePoint
B&Q —Ashford
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
6h
Mechanical & Engineering Coordinator
Thakeham Homes Ltd —Royal Tunbridge Wells
- Temporary
- Microsoft Excel
- Microsoft Office
- Quality control
Quick apply
Customer Service Representative
Perfect Reception —Gravesend
- £12.71 an hour
- Part-time
- Bilingual
- Computer literacy
- English
Quick apply
6d
Commercial Development Representative
Nexteq —Crawley
- £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- AI
5d
Brand Representative - Ashford Designer Outlet, Hollister
Hollister —Ashford
- £10.85 an hour
- Customer service
- Organisational skills
- Store discount
- Employee discount
Brand Representative - Ashford Designer Outlet, Abercrombie & Fitch
Abercrombie & Fitch Co. —Ashford
- £10.85 an hour
- Customer service
- Organisational skills
- Store discount
- Employee discount
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Crawley
- £3,800 a month
- Full-time
- Sales
Quick apply
Field Service Support Engineer
Pion Inc —Forest Row
- £32,000 - £37,000 a year
- Full-time
- CRM software
- Up to 50% travel
- Engineering
- Life insurance
- Sick pay
Quick apply
Operational Support Officer
HM Courts and Tribunals Service —Crawley
- £25,582 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
10d
Field Sales Representative - Ferrero Grocery
Field Sales Solutions —Sittingbourne
- £27,000 a year
- Full-time
- Data analysis skills
- Communication skills
- Negotiation
- Flexible schedule
Quick apply
6d
Parts & Service Advisor
Godfreys Sevenoaks Ltd —Sevenoaks
- £25,420 - £30,000 a year
- Full-time
- Organisational skills
- Front desk
- In-person
- Free parking
- Store discount
Quick apply
Income, Payments and Debt Assistant
Medway Council —Medway
- £24,558 a year
- Annual leave
- Employee discount
5d
Highways Licensing & Enforcement Officer
Balfour Beatty —Lewes
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
4d
Barista
BaxterStorey UK —Rochester
- £13.45 an hour
- Full-time
- Serving
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply

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Complaints Handler-Italian Speaking

Collinson -
Haywards Heath

Apply Now

Job details

Qualifications

Financial Conduct Authority guidelines
Complaint handling
Insurance claims handling experience
Continuous improvement
Organisational skills
Insurance claims experience
Italian
Communication skills

Full job description

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

The role:

We're looking for an Italian Complaints Handler to join our Complaints Team.

If you're fluent in Italian and English, have experience in travel insurance or claims, and enjoy investigating complex cases while delivering excellent customer outcomes, we'd love to hear from you.

What you'll be doing

Managing complaints from Italian policyholders in line with FCA and IVASS regulations.
Investigating escalated complaints and ensuring fair, independent outcomes.
Working with internal teams, underwriters, legal representatives, and regulators.
Maintaining accurate complaint records and meeting regulatory deadlines.
Identifying opportunities to improve customer experience and reduce future complaints.
Supporting continuous improvement across our products and complaint handling processes.

What we're looking for

Fluent Italian (written and spoken) – essential
Good English communication skills – essential
Experience in travel insurance, travel claims, or assistance services.
Knowledge of FCA complaint handling and IVASS regulations.
Strong investigation, communication, and organisational skills.
A customer-focused approach with excellent attention to detail.
Ability to work independently while contributing to a supportive team.

If you're passionate about delivering excellent customer service, making fair decisions, and helping us continuously improve, we'd love to hear from you.

Interested? Please speak to your manager or contact the Recruitment Team for more information or to apply.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at [email protected]

Apply Now

Refine Your Search

customer representative jobs in lamberhurst, esx

Complaints Handler-Italian Speaking

Operational Support Officer

Sales Cover Manager

Director, Sales – Outside Sales

Business Development Representative

Sales Development Representative

Customer Advisor - TradePoint

Mechanical & Engineering Coordinator

Customer Service Representative

Commercial Development Representative

Brand Representative - Ashford Designer Outlet, Hollister

Brand Representative - Ashford Designer Outlet, Abercrombie & Fitch

JUNIOR SALES ADVISOR

Field Service Support Engineer

Operational Support Officer

Field Sales Representative - Ferrero Grocery

Parts & Service Advisor

Income, Payments and Debt Assistant

Highways Licensing & Enforcement Officer

Barista

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