Complaints manager Work, Jobs in Swindon, Wil (with Salaries)

Housing Supervisor - Cleaners
Swindon Borough Council —Swindon
- £30,024 a year
- Full-time
- Hybrid work
- English
- Supervising experience
- Travel
Quick apply
11d
Compliance and Assurance Manager - Supply
Good Energy —Chippenham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Contracts
- Annual leave
Quick apply
10d
Dose Records Officer
UK Health Security Agency —Didcot
- £27,335 - £28,442 a year
- Part-time
- Microsoft Word
- Administrative experience
- Presentation skills
4h
Supplier Manager
Thames Water Utilites —Didcot
- £40,000 - £42,000 a year
- Full-time
- Continuous improvement
- Communication skills
Food and Beverage Manager
Cowley Manor —Cheltenham
- From £43,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Free parking
- Store discount
Quick apply
10d
Project Support Manager
Crown Plus limited —Tidworth
- Up to £35,000 a year
- Full-time
- Civil engineering
- Microsoft Outlook
- Engineering
Quick apply
13d
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Assistant Manager
Five Guys UK —Swindon
- Up to £35,870 a year
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
Visitor Services Officer
West Berkshire Council —Newbury
- £28,142 - £32,061 a year
- Weekend availability
- English
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
3h
Assistant Manager
Formula One AutoCentres —Cirencester
- £30,000 - £33,000 a year
- Full-time
- Customer service
- In-person
- Marketing
- Free parking
- Employee assistance programme
Quick apply
4d
Part time Branch Assistant - Nights
Booker Group —Swindon
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
9h
Supervisor
Belstaff —Swindon
- Retail management
- Cash handling
Quick apply
Casual Venues Duty Supervisor
Melksham Town Council —Melksham
- £14.45 an hour
- Weekend availability
- Bar
- Supervising experience
- First Aid Certification
- Flexible schedule
Quick apply
5d
Store Manager
Aldi —Newbury
- £52,910 - £69,000 a year
- Recruiting
- Retail management
- Annual leave
Medical Laboratory Assistant, Sample Reception
Health Services Laboratories (HSL) —Swindon
- Up to £27,928 a year
- Full-time
- Hospital
- Laboratory experience
- Quality control
- Annual leave
- Employee assistance programme
13d
Sales Associate
Belstaff —Swindon
Quick apply
Industrial Control Systems Lead
Defence Science and Technology Laboratory —Bulford
- £50,066 - £56,000 a year
- Full-time
- Remote
- Presentation skills
- Business
- Annual leave
7d
CQC Registered Manager
Caring Plus Healthcare Services Ltd —Abingdon
- £40,000 - £45,000 a year
- Full-time
- Team management
- In-person
- Care plans
- Free parking
Quick apply
12d
Quality Specialist Launch Team
Ball Corporation —Devizes
- £62,300 - £89,690 a year
- Hybrid work
- English
- Continuous improvement
- Quality control
- Employee assistance programme
- Life insurance
Quick apply
Registered Manager
The Agincare Group —Devizes
- Up to £38,000 a year
- Team management
- Leadership
- Referral programme
Quick apply
12d

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Housing Supervisor - Cleaners

Swindon Borough Council -
Swindon

Quick apply

Job details

Full-time
£30,024 a year
11 days ago

Qualifications

Driving Licence
Reporting of Injuries Diseases and Dangerous Occurrences Regulations (RIDDOR)
English
Complaint handling
Performance management
Supervising experience
Conflict management
Safeguarding procedures
Manual handling
Leadership
Team motivation leadership
Communication skills
COSHH compliance

Full job description

Housing Supervisor - Cleaners

Ref: 171910-2

Salary: £30,024 p.a. plus benefits

37 hours per week

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Your next role

We, in Housing, are committed to creating safe, welcoming, and thriving communities where everyone feels they belong. Our Estate Services team plays a vital role in building trust, maintaining clean and safe neighbourhoods, handling environmental issues and supporting residents to feel proud of where they live. As a Supervisor, you’ll be at the heart of that mission—leading by example, inspiring your team, working closely with other teams and services to ensure our neighbourhoods are places people are proud to call home.

You’ll be the driving force behind a team, ensuring they have the guidance, resources, and motivation to make a real difference every day whether that be working in supported housing schemes, sheltered housing schemes or in the community keeping neighbourhoods clean and safe and getting new tenancies clean, ready for letting so the incoming tenant feels welcomed into their new home.

What You'll Do

Lead, mentor, and support a team of Cleaners, ensuring high standards of service and professionalism.

Coordinate schedules, allocate resources, and respond to priority incidents efficiently and effectively; working closely with other Housing Teams and services.
Handle resident concerns with empathy, professionalism and a solution-focused approach. Respond to service requests, complaints and enquiries from residents, elected members and stakeholders.

Monitor and report on team performance, identifying training needs and opportunities for improvement. Lead on recruitment, performance management in line with organisational policies and procedures.

Ensure services are delivered in line with corporate priorities, and compliance is met with relevant statutory and regulatory requirements, health and safety legislation and safeguarding protocols are followed.

What You'll Bring

Proven experience in a supervisory or leadership role with the ability to lead change, motivate teams and drive performance improvement.
Knowledge and experience of Health and Safety at Work, in particular manual handling at work, COSHH, RIDDOR and PPE.

Strong communication and conflict resolution skills, with the ability to engage positively with people all walks of life.

A proactive, problem-solving mindset and the ability to make sound decisions under pressure.

Confidence in use of Microsoft and digital tools and managing administrative tasks efficiently.

A full UK driving licence (or ability to travel between sites as required).

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

The ability to travel throughout the Borough will be required and with access to a vehicle.

The team operates a hybrid working model with all practitioners expected to be in the office for a minimum of two days per week.

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details and our new Swindon Plan.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

Your next steps

Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply.

We reserve the right to close this vacancy early so early applications are encouraged.

If you’re ready to lead a team and are passionate about safer, stronger communities, we’d love to hear from you.

Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply.

For further information about the role, please contact Janine Pike, Estates Services Housing Manager [email protected]

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.

If you are experiencing technical issues submitting your application, please email [email protected]

Closing date: 13 August 2026

Interview date: 26 August 2026

Quick apply

Refine Your Search

complaints manager jobs in swindon, wil

Housing Supervisor - Cleaners

Compliance and Assurance Manager - Supply

Dose Records Officer

Supplier Manager

Food and Beverage Manager

Project Support Manager

Customer Service Advisor

Assistant Manager

Visitor Services Officer

Assistant Manager

Part time Branch Assistant - Nights

Supervisor

Casual Venues Duty Supervisor

Store Manager

Medical Laboratory Assistant, Sample Reception

Sales Associate

Industrial Control Systems Lead

CQC Registered Manager

Quality Specialist Launch Team

Registered Manager

I want to receive the latest job alerts for complaints manager in swindon, wil

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