Dispatch manager Work, Jobs in Wembley, Gtl (with Salaries)

Operations manager
The Exit Advisor —London
- £38,000 - £43,500 a year
- Full-time
- Management
- In-person
- Leadership
Quick apply
Customer Experience Executive
One Retail Group —London
- Hybrid work
- Continuous improvement
Warehouse Operative
HAS-Vent Ltd —London
- Overtime
- Customer service
Quick apply
4d
Customer Success Engagement Manager
VAST Data —London
- Full-time
- CRM software
- Organisational skills
- Communication skills
Quick apply
Branch Manager
The Stevenson Group Ltd —Twickenham
- From £34,000 a year
- Full-time
- Supervising experience
- Team management
- Recruiting
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Assistant Cash Centre Manager
StoneX Group —London
- Management
- Cash handling
- Communication skills
Operations Manager
Normec UK —Watford
- Monday to Friday
- Continuous improvement
- Team management
- No degree
- Free parking
- Employee assistance programme
Warehouse Operative (Part-Time)
Digibroadcast Limited —Chessington
- £13.00 - £14.50 an hour
- Part-time
- Computer literacy
- Warehouse experience
- In-person
- Employee discount
- Sick pay
Quick apply
Warehouse Coordinator
ASR Group —London
- Monday to Friday
- Computer literacy
- Quality control
- Data entry
Delivery Office Coordinator
REAL Digital International —Croydon
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Life insurance
Quick apply
14d
Loading Bay Manager
Vigilant Security —London
- £14.94 an hour
- Full-time
- Customer service
- Computer literacy
- Continuous improvement
Quick apply
Cleaning Operations Manager
Dazzle: Commercial & Office Cleaning | London —London
- £32,000 - £35,000 a year
- Spanish
- Computer literacy
- Maths
Quick apply
Flight Coordinator Supervisor
DO & CO Airline Catering —Hounslow
- Full-time
- Computer literacy
- Referral programme
Quick apply
Senior Product Manager
Deliveroo —London
- Full-time
- Hybrid work
- Analytics
Warehouse Co-ordinator
Scent Air UK —Slough
- £28,000 - £30,000 a year
- Full-time
- Warehouse experience
- Free parking
Quick apply
14d
Warehouse Shift Manager- Nights
Booker Group —Hemel Hempstead
- Night shift
- Employee assistance programme
- Employee discount
Quick apply
13d
Product Manager/Officer
Kathleen Natural —London
- £20,000 - £25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Marketing
Delivery Manager (Operations)
Government Property Agency —London
- £46,000 - £50,570 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
4d
Food Packing & Distribution Assistant
FieldGoods —London
- From £13.50 an hour
- Part-time
- English
- Organisational skills
- Warehouse experience
- Free parking
Quick apply
RSOC Supervisor
BidvestNoonan —London
- £22.55 an hour
- Full-time
- Supervising experience
- Team management
- Leadership
Quick apply

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Operations manager

The Exit Advisor
London

Quick apply

Job details

Full-time
£38,000 - £43,500 a year

Benefits

Company pension

Qualifications

Vehicle service booking
Pricing
Driving Licence
Management
Operations management
Report generation
Delivery scheduling
GCSE
Route planning
Logistics
Dispatching
Management reporting
Customer interaction
Transport experience
Leadership
Transport scheduling
Marketing

Full job description

We are small, family owned logistics company operating out of West london, but with a nationwide delivery presence. We are seeking an operations manager to assist in the day to day running of the business, with help from the owners.

The Operations Manager owns the day-to-day running of the transport operation: planning, dispatch, pricing within the agreed matrix, subcontractor management, and compliance. The purpose of the role is to ensure the continuous, consistent operation of the business.

Key responsibilities

Planning and dispatch. Own the daily job board in Mandata: allocate jobs to own vehicles and subcontractors, sequence routes, and keep customers informed of ETAs and changes.
Quoting and pricing. Handle inbound enquiries and issue quotes within the agreed pricing matrix (minimum job value, day rates, the standard job surcharge, and the out-of-hours uplift). Log every enquiry, every quote and every outcome, won or lost, with reason.
Subcontractor management. Select, instruct and performance-manage subcontract hauliers; check invoices against agreed rates; protect the margin between customer price and subcontractor cost on every subbed job. Ensure they are using the software correctly to record deliveries and collections.
Compliance and fleet. Maintain the maintenance planner: 6-weekly inspections, MOTs, defect reporting and rectification. Keep driver licence checks, insurance documents and O-licence undertakings current and audit-ready.
Customer service. First point of contact for day-to-day account queries from depot-level customers; escalate commercial issues to the MD with a recommendation, not just a problem.
Reporting. Produce the weekly one-page operations summary: jobs quoted and won, revenue per vehicle, vehicles off road, incidents, and issues for the MD.

What good looks like — first 6 months

The MD spends at least one full day per week out of the office with customers,
Every quote is logged; the business knows its conversion rate by customer and lead source, every month, without being asked.
Revenue per vehicle per working day at or above the agreed target
Zero compliance failures: no missed inspections, no out-of-date documents
Midweek utilisation (Wed/Thu) measurably improved against the June 2026 baseline.

KPIs (reviewed monthly with the MD)

Quote conversion rate, by volume and value, against the agreed baseline.
Revenue per vehicle per working day.
Subcontractor margin per subbed job.
Vehicle off-road days and compliance planner status.
Out-of-hours uplift and job surcharge applied on every qualifying job (spot-checked against Mandata).

Person specification

Experience running or deputising in a transport, towing, recovery, plant movement or hire operation.
Confident user of a transport management system (Mandata or similar) and basic spreadsheets.
Calm under pressure, especially on breakdowns and out-of-hours work; communicates plainly with drivers, depots and customers.
Takes ownership: closes the loop without chasing, flags problems early, treats the pricing matrix and compliance planner as non-negotiable.
Desirable: CPC (Transport Manager) qualification or willingness to obtain i; knowledge of the West London / M25 customer base.

Probation and review

Three-month objectives agreed in writing at the start, reviewed monthly. Confirmation in role, and the performance element of pay, depend on the KPIs above, not on hours worked or effort shown.
The role is a development path: as the group grows, the Operations Manager is the natural candidate to take on broader general management responsibility.
Bonuses will be available linked to performance

Pay: £38,000.00-£43,500.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

dispatch manager jobs in wembley, gtl

Operations manager

Customer Experience Executive

Warehouse Operative

Customer Success Engagement Manager

Branch Manager

Assistant Cash Centre Manager

Operations Manager

Warehouse Operative (Part-Time)

Warehouse Coordinator

Delivery Office Coordinator

Loading Bay Manager

Cleaning Operations Manager

Flight Coordinator Supervisor

Senior Product Manager

Warehouse Co-ordinator

Warehouse Shift Manager- Nights

Product Manager/Officer

Delivery Manager (Operations)

Food Packing & Distribution Assistant

RSOC Supervisor

I want to receive the latest job alerts for dispatch manager in wembley, gtl

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