Customer experience analyst Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Acquisitions Analyst
TSG —Gateshead
- £26,000 - £35,000 a year
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
2d
Commercial Finance Analyst (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Analysis skills
- Analytics
- Annual leave
Quick apply
9d
Senior Business Analyst - Inside IR35 Contract
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Agile
- Employee assistance programme
- Employee discount
Quick apply
7d
Consultant - Conduct Risk Analyst
EY —Newcastle upon Tyne
- Analysis skills
- Financial services
- Communication skills
- Employee discount
Senior Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Analysis skills
- Training & development
- AI
Service Designer
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Financial Compliance Analyst
Leica Biosystems —Newcastle upon Tyne
- Full-time
- Analysis skills
- Travel
- In-person
- Annual leave
6d
CCTV Operator
ASEL —Gateshead
- Computer literacy
- Analysis skills
- Continuous improvement
- Employee assistance programme
P2P Analyst
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £29,715 - £30,705 a year
- Part-time
- Analysis skills
- Presentation skills
- Communication skills
- Employee assistance programme
- Employee discount
9d
RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries
Royal Bank of Canada —Newcastle upon Tyne
- Full-time
- Management
- Analysis skills
- Bachelor's degree
4d
O2C Analyst - French speaking
Sage —Newcastle upon Tyne
- Hybrid work
- AI
- Communication skills
- Analytics
Systems Support Analyst
J Barbour and Sons —South Shields
- Full-time
- Windows
- POS
- Free parking
- Store discount
Quick apply
1d
Senior Infrastructure Analyst
Newcastle University —Newcastle upon Tyne
- £32,080 - £35,608 a year
- Full-time
- University
4d
Senior PMO Analyst
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- Presentation skills
- Organisational skills
- SharePoint
- Employee assistance programme
- Employee discount
1d
Senior Technical Business Analyst
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Credit Control and Cash collection Analyst
LSL Property Services —Newcastle upon Tyne
- Full-time
- Communication skills
4d
Technical Assurance Officer
Arvato —Newcastle upon Tyne
- £40,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
IT Service Improvement Manager
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
- Employee assistance programme
12d
Senior User Researcher
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Mentoring
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Senior Resource Planning Manager
Everflow —Peterlee
- £53,000 - £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Free parking
- Annual leave
8d

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customer experience analyst jobs near newcastle upon tyne, eng

Acquisitions Analyst

TSG -
Gateshead

Quick apply

Job details

Permanent
£26,000 - £35,000 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme
Sick pay

Qualifications

Outbound sales
Meeting coordination
Sales pipeline
Leadership
Business lead generation

Full job description

About the role;

As the Acquisitions Analyst you will be expected to run the front end of our acquisition programme, reaching out to potential targets and their advisers in a warm, credible way whilst keeping our pipeline and screening model accurate so we always know where every conversation stands. This is a hybrid role with an expectation to be in our Team Valley office 3 days per week.

Who are we?

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘UK’s Best Workplaces in Tech’ list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

Ownership at TSG

Every role at TSG comes with our Ownership Ladder. It sets out what ownership means here — from doing your own task well to owning the outcome end-to-end, following the work through every handoff until it lands, and bringing solutions rather than just problems. We include it in every job description because it applies to every person, whatever the role or level. It's the standard we hire to, work to, and back each other on. When you join us, you'll be operating above the ownership line — seeing it, owning it, solving it, and delivering it.

Why should I work for TSG?

Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
Our open and honest culture where feedback is taken on-board and acted upon
Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
Two paid CSR days per annum that you can use to support the community
Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £160,000 to support nominated businesses and charities
Our responsibility to the environment as we work towards net carbon zero
Flexible working opportunities including home working and hybrid options
Annual salary benchmarking
Excellent progression opportunities, training and support, including recognised qualifications

Job responsibilities will include, but are not limited to;

Build and maintain target lists of managed services, Dynamics, Sage and Pegasus businesses that fit our criteria
Write and send warm, personal approaches to owners and their advisers, the kind of first contact that gets a reply, not a delete
Follow up properly and persistently, so good prospects never go cold through neglect
Represent TSG well at first contact: professional, friendly and easy to deal with, in our voice
Own the pipeline: every target, who we've contacted, when, and exactly where it has got to
Keep our acquisition scoring model up to date, grading targets against our thresholds across the MSP, Dynamics and Sage/Pegasus criteria
Prepare short, clear summaries of the pipeline for the CEO and board, and flag what needs a decision
Coordinate meetings, information requests and next steps between targets, our advisers and the leadership team

Knowledge, Skills & Experience;

Excellent written English: clear, warm and concise
Good all-round communicator with a warm, friendly nature
Tenacious and organised in approach, with the self-discipline to keep an accurate tracker without being chased
Strong Microsoft Excel skills, comfortable with spreadsheets and confident working with numbers and simple financial metrics
Exposure to M&A, corporate finance, sales origination or research, through a placement, a first job or a relevant degree
Existing knowledge or a genuine interest in technology, Microsoft or the IT services market
Experience using a CRM system or pipeline tool would be desirable
Degree qualified in a subject connecting to M&A would be an advantage

Benefits;

25 days annual leave + public holidays, rising with length of service
Employee benefits trust
Company bonus scheme
Life assurance 4 x Salary
Contributory pension scheme at 4% matched
Healthcare and cash plan
Electric vehicle salary sacrifice scheme
Cycle to work scheme
Employee discounts
Employee assistance programme
Paid CSR Days
Company sick pay and income protection cover
Enhanced Maternity and Paternity pay
Employee recognition scheme
Eyecare vouchers
Discounted gym membership
Long service rewards

If this sounds like the role for you, please apply today to be considered.

Quick apply

Refine Your Search

customer experience analyst jobs in newcastle upon tyne, eng

Acquisitions Analyst

Commercial Finance Analyst (UK Remote)

Senior Business Analyst - Inside IR35 Contract

Consultant - Conduct Risk Analyst

Senior Business Analyst - Newcastle

Service Designer

Financial Compliance Analyst

CCTV Operator

P2P Analyst

RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries

O2C Analyst - French speaking

Systems Support Analyst

Senior Infrastructure Analyst

Senior PMO Analyst

Senior Technical Business Analyst

Credit Control and Cash collection Analyst

Technical Assurance Officer

IT Service Improvement Manager

Senior User Researcher

Senior Resource Planning Manager

I want to receive the latest job alerts for customer experience analyst in newcastle upon tyne, eng

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