It support Work, Jobs in Barton Le Clay, Bdf (with Salaries)

Second Line IT Engineer
GT Stewart Limited —St Albans
- £28,000 - £32,000 a year
- Travel
- SharePoint
- Communication skills
Quick apply
6d
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Annual leave
Quick apply
IT Support Technician
Pharmaron —Hoddesdon
- Computer Science
- Software development
- In-person
Quick apply
Technical Support Plant Engineer
M Group —Stevenage
- Travel
- Annual leave
- Employee assistance programme
First Line IT Support Engineer
GT Stewart Limited —St Albans
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
6d
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Travel
- Computer networking
Quick apply
21h
IT SUPPORT ASSISTANT
Porcelanosa Grupo —Watford
- Part-time
- In-person
- Communication skills
Digital & IT Technical Specialist
Parker Hannifin Corporation —Hemel Hempstead
- Full-time
- Hybrid work
- JavaScript
- Communication skills
Silent Sentinel Support
Motorola Solutions —Ware
- Weekend availability
- Remote
- English
- Bachelor's degree
- No travel
6d
Enterprise Tool Support Engineer-L2/L3| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- Communication skills
Customer Services Agent
Midpoint Communications —Milton Keynes
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick apply
8d
Middleware Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- APIs
IT Analyst, Field Support Engineer
Axiom Technologies —Amersham
- Full-time
4d
EUC & Desktop Support Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Product management
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Associate Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Accounting
- Profit sharing
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Team management
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Bachelor's degree
- Accounting
- Business
- Profit sharing
- Annual leave
1st Line Service Desk Engineer
turn IT on —Princes Risborough
- £24,000 - £27,000 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
14d
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Continuous improvement
- In-person
Systems Technician
Redsquid Communications —Cranfield
- £25,000 - £27,000 a year
- Full-time
- Maintenance
- Computer networking
- Organisational skills
- Annual leave
Quick apply
8d

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it support jobs near barton le clay, bdf

Second Line IT Engineer

GT Stewart Limited
St Albans

Quick apply

Job details

Permanent
£28,000 - £32,000 a year
6 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Cloud infrastructure
Driving Licence
Software deployment
Disaster recovery
Microsoft Exchange
Network infrastructure
User account management
Network support
SharePoint
Technical writing
IP networking
Customer support
Application support
Cybersecurity
Communication skills
Active Directory
Intune
Mobile devices

Full job description

Job Title: Second Line IT Engineer

Location: St Albans (with travel to other GT Stewart offices as required)

Salary: £28,000 – £32,000 per annum (depending on experience)

Hours: Full-time, 37.5 hours per week

Overview

GT Stewart Solicitors is seeking a proactive and technically skilled Second Line IT Engineer to join our growing IT team. The successful candidate will provide high-quality second-line technical support across the firm, resolving more complex IT issues, maintaining infrastructure, and supporting the delivery of IT projects.

Working closely with the Head of IT, you will help ensure our systems remain secure, reliable and efficient, enabling our staff to provide an exceptional service to clients.

Key Responsibilities

Second Line Technical Support

Act as the escalation point for technical issues that cannot be resolved by first-line support.
Diagnose and resolve hardware, software, operating system and application issues.
Troubleshoot networking, printer, telephony and remote access problems.
Support Microsoft Windows desktop environments and Microsoft 365 applications.
Install, configure and maintain desktops, laptops, mobile devices and peripherals.
Maintain accurate documentation within the IT service desk system.

Infrastructure & Systems Support

Assist with the administration and maintenance of the firm's servers, network and cloud infrastructure.
Support Active Directory and Microsoft Entra ID user administration.
Assist with Microsoft 365 administration, including Exchange Online, Teams, SharePoint and OneDrive.
Support software deployments, operating system upgrades and routine maintenance.
Assist with backup solutions, disaster recovery processes and business continuity planning.
Support Mobile Device Management (MDM) and endpoint management solutions.

Security & Compliance

Apply security updates and software patches.
Assist in monitoring security alerts and responding to incidents.
Ensure IT systems operate in accordance with firm policies, GDPR and Cyber Essentials requirements.
Promote good cyber security practices throughout the firm.

Projects

Support infrastructure improvements and IT projects.
Assist with office moves, hardware refreshes and technology rollouts.
Work with third-party suppliers to resolve technical issues.

Customer Service

Deliver professional and friendly support to colleagues across the business.
Keep users updated throughout the lifecycle of support requests.
Produce technical documentation and user guides where appropriate.
Provide occasional user training on new systems and technologies.

Continuous Improvement

Identify recurring issues and recommend permanent solutions.
Contribute to improving IT processes and documentation.
Keep technical knowledge current through continuous professional development.

Person Specification

Essential

Previous experience providing second-line IT support.
Strong knowledge of Windows 10/11 and Microsoft 365.
Experience supporting Active Directory, Microsoft Entra ID, Exchange Online and Teams.
Good understanding of networking fundamentals (TCP/IP, DNS, DHCP and VPN).
Experience supporting desktops, laptops, printers and mobile devices.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service skills.
Ability to manage competing priorities effectively.
Full UK driving licence and willingness to travel to other GT Stewart offices when required.

Desirable

Experience within a legal or professional services environment.
Knowledge of Microsoft Intune and endpoint management.
Experience supporting Hyper-V or VMware.
Knowledge of backup and disaster recovery technologies.
IT certifications such as Microsoft, CompTIA or ITIL.

Reporting Line

Reporting to the Head of IT.

Company Overview

Please visit https://gtstewart.co.uk/ for more information

Quick apply

Refine Your Search

it support jobs in barton le clay, bdf

Second Line IT Engineer

Technical Support Engineer

IT Support Technician

Technical Support Plant Engineer

First Line IT Support Engineer

IT Support Engineer (1st / 2nd Line)

IT SUPPORT ASSISTANT

Digital & IT Technical Specialist

Silent Sentinel Support

Enterprise Tool Support Engineer-L2/L3| Stevenage, UK

Customer Services Agent

Middleware Support Engineer| Stevenage, UK

IT Analyst, Field Support Engineer

EUC & Desktop Support Manager

Associate Technical Account Manager

Technical Support Team Lead

Technical Account Manager

1st Line Service Desk Engineer

Senior IT Support Engineer - On-site Services

Systems Technician

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