Technical support Work, Jobs in Whitfield, Nth (with Salaries)

After Sales & Technical Support
Etesia UK Ltd —Banbury
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
12h
Rota and Clinical Systems Administrator
The Swan Practice —Buckingham
- Full-time
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
20h
IT Support Officer
L M Manufacturing Ltd —Northampton
- £26,500 - £30,000 a year
- Overtime
- Analysis skills
- No degree
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d
IT Support Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Google Suite
- Computer literacy
- Free parking
Quick apply
1d
Technical Support Specialist
GN Group —Bicester
- Full-time
Electronic Patient Records IT Support / Configuration (NHS role)
NHS Professionals —Aylesbury
- £21 - £24 an hour
- Temporary
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Flexitime
Quick apply
3d
IT Support Contract
Ekco —Milton Keynes
- Maintenance
- English
- Travel
Quick apply
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
Operations & Systems Administrator
Makespace Oxford CIC —Oxford
- £28,000 a year
- Part-time
- CRM software
- Computer literacy
- Travel
- Work from home
- Sick pay
Quick apply
IT Officer
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
23h
Systems Technician
Redsquid Communications —Cranfield
- £25,000 - £27,000 a year
- Full-time
- Maintenance
- Computer networking
- Organisational skills
- Annual leave
Quick apply
4d
Technical Trainer
KION Group AG —Banbury
- Weekend availability
- Schematics
- Sales
- Programmable logic controllers
4d
Associate Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Accounting
- Profit sharing
Senior IT Technician
Hanwell Fields Community School —Banbury
- £35,000 - £40,000 a year
- Communication skills
- School
- Annual leave
- Referral programme
4d
Technical Services Engineer
Dr. Martens —Wollaston
- Full-time
- Hybrid work
- Bar
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
2d
Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Customer service
- SQL
- Bachelor's degree
- Profit sharing
- Annual leave
ICT Technician Apprentice
QA Apprenticeships —Witney
- £16,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
8d
Technical Training Specialist - UK
Fieldpiece Instruments —Northampton
- Full-time
- Remote
- Up to 50% travel
- Public speaking
- Project management
IT Apprentice
Framatome —Cranfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Mobile Master Technician – Diagnostic & Technical Support
IN‘n’OUT Autocentres —Northampton
- Full-time
- Travel
- Automotive diagnostics
- Free parking
- Employee discount

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technical support jobs near whitfield, nth

After Sales & Technical Support

Etesia UK Ltd
Banbury

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Job details

Full-time
£40,000 a year
12 hours ago

Benefits

Free parking
Company car
Company pension
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Live chat
Microsoft Word
CRM software
Technical troubleshooting
Sales support
Microsoft Excel
Inbound customer enquiry call handling
Machinery breakdown fault-finding
Stakeholder liaison
Writing skills
Incident queue management
Ticket management
Internal department liaison
English
Microsoft Office Suite
Presentation skills
Computer hardware
Technical support incident logging
Organisational skills
Customer interaction
Communication skills
Time management
Help desk

Full job description

Overview

Join our team as an After Sales & Technical Support specialist, where your expertise will be used to support our UK wide dealer network. You will be looking after all elements of After Sales within our business including technical support for our dealers and customers, warranty policies and procedures, supporting our field based sales team providing expert assistance, troubleshooting with strong communication skills to develop and build on existing relationships.

Duties

Respond promptly to dealer and customer inquiries via phone, email, or chat, delivering clear and effective technical support.
Diagnose and resolve technical issues related to products or services, guiding dealers through troubleshooting steps.
Coordinate with internal members of the team to ensure the flow of information and communication is passed to the correct people.
Conduct technical training with our dealer network, this could be updating existing dealers with new technical information or training a new dealer who is now retailing our product.
Maintain detailed records of both dealer and customer interactions, issues, and resolutions using Microsoft Office tools Excel, Word and CRM.
Manage service tickets efficiently, prioritising tasks based on urgency and impact.
Manage our demonstration fleet ensuring maintenance and repairs are carried out to keep the fleet up to date and ready for use at any one time. Manage the refurbishment of our used machinery programme, machinery will be refurbished to manufacturer standards. The machinery is then retailed through our own website.

Skills

Excellent presentation skills with the ability to communicate technical information clearly and confidently.
Strong customer service skills, as working with dealer, customers, and a hands on approach is vital.
Effective communication skills in English, both verbal and written, to liaise with diverse audiences.
Proficiency in Microsoft Office Suite, especially Excel for data tracking and reporting.
Solid understanding of IT concepts, hardware, software troubleshooting, and network basics.
Exceptional organisation skills with the ability to manage multiple tasks efficiently within tight deadlines.
Good time management skills to prioritise support requests effectively.

Full technical training will be provided successful candidate.

Pay: £40,000.00 per year

Benefits:

Company car
Company pension
Employee discount
Free parking
Life insurance
On-site parking
Sick pay

Work Location: Hybrid remote in Banbury OX15 6HW

Quick apply

Refine Your Search

technical support jobs in whitfield, nth

After Sales & Technical Support

Rota and Clinical Systems Administrator

IT Support Officer

IT Support Assistant

Technical Support Specialist

Electronic Patient Records IT Support / Configuration (NHS role)

IT Support Contract

Administrative Assistant (IT)

Operations & Systems Administrator

IT Officer

Systems Technician

Technical Trainer

Associate Technical Account Manager

Senior IT Technician

Technical Services Engineer

Technical Account Manager

ICT Technician Apprentice

Technical Training Specialist - UK

IT Apprentice

Mobile Master Technician – Diagnostic & Technical Support

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