Application support engineer Work, Jobs in Airdrie, Nlk (with Salaries)

1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote
Certum Ltd —Glasgow
- £25,500 - £29,000 a year
- Weekend availability
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
9d
3rd Line Senior Support Consultant
RM Education Limited —Bellshill
- Hybrid work
- Google Suite
- Mentoring
- SharePoint
- Annual leave
Service Engineer
Barclays —Glasgow
- Conflict management
- Scripting
- Communication skills
3d
Senior Software Engineer
Nimble3 —Glasgow
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- AWS
- Bachelor's degree
- Continuous improvement
- Work from home
Quick apply
10d
Python Software Engineer III
JPMorganChase —Glasgow
- Full-time
- Machine learning
- Software development
- Agile
Senior Software Engineer
Phlo Digital Pharmacy —Glasgow
- £58,000 - £65,000 a year
- Full-time
- Hybrid work
- Mentoring
- Software development
- In-person
- Annual leave
- Work from home
Quick apply
4d
Senior Service Engineer
Barclays —Glasgow
- Conflict management
- Scripting
- Leadership
3d
Software Engineer III- Python/Java
JPMorganChase —Glasgow
- Full-time
- Software troubleshooting
- AWS
- Analysis skills
Lead Software Engineer - Java
JPMorganChase —Glasgow
- Full-time
- Software troubleshooting
- Software development
- Agile
Senior Developer - OT App development
SSE —Glasgow
- £64,085 - £76,581 a year
- Full-time
- JavaScript
- Software development
- Employee discount
- Gym membership
Software Engineer III - Full Stack Java
JPMorganChase —Glasgow
- Full-time
- Agile
- AI
6d
Lead Software Engineer - Client Onboarding
JPMorganChase —Glasgow
- Full-time
- AWS
- Software development
- Agile
6d
Lead DevOps Engineer
V.Group —Glasgow
- DevOps
- Training & development
- SDLC
4d
Lead Software Engineer - Go / Python
JPMorganChase —Glasgow
- Full-time
- Software troubleshooting
- Databases
- Software development
Lead Software Engineer - Full stack Java / Python
JPMorganChase —Glasgow
- Full-time
- Software troubleshooting
- Machine learning
- Agile
Senior Software Engineer (.NET)
CreateFuture —Glasgow
- Hybrid work
- DevOps
- AWS
- Travel
Quick apply
Firmware Engineer
ALTEN —Glasgow
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
Quick apply
Python Lead Software Engineer
JPMorganChase —Glasgow
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
Front-End Technical Lead
Sky —Livingston
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Communication skills
- Employee discount
Fullstack Software Engineer III - Java
JPMorganChase —Glasgow
- Full-time
- Software development
- Agile
- AI

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1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote

Certum Ltd
Glasgow

Quick apply

Job details

Permanent | Full-time
£25,500 - £29,000 a year
9 days ago

Benefits

Free parking
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
ConnectWise
TCP
Driving Licence
Azure
Microsoft Outlook
Customer service
Ticket management
Microsoft Exchange
User account management
IT support
Technical support incident logging
Computer networking
SharePoint
Customer support
Communication skills
Microsoft Azure
Active Directory
Help desk

Full job description

We are a growing Managed Service Provider (MSP) based in Glasgow, delivering IT support to a wide range of businesses across Scotland and the UK. Due to continued growth, we are looking for a motivated 1st Line IT Support Engineer to join our friendly and supportive helpdesk team.

This role is ideal for someone with commercial IT support experience who is looking to develop their skills across Microsoft 365, Azure, Windows Server and networking technologies in a fast-paced MSP environment.

You will gain exposure to a wide range of technologies, customers and environments, providing an excellent foundation for progression into 2nd line or other roles in the business.

Key Responsibilities:

Provide 1st line technical support across Microsoft 365, Windows 10/11, Windows Server and networking environments
Diagnose and resolve technical issues relating to hardware, software and connectivity
Log, update and manage tickets within the helpdesk system in line with SLAs
Communicate effectively with customers via phone, email and remote support tools
Escalate more complex issues to senior engineers where appropriate
Maintain accurate technical documentation for customer systems
Manage and prioritise your own workload effectively
Contribute to maintaining high levels of customer satisfaction

Required Skills & Experience:

Essential

Minimum 1 year experience in an IT support or helpdesk role
Experience supporting:

Windows 10/11
Microsoft 365 (Outlook, Teams, SharePoint, Exchange)
Active Directory / user account administration

Basic networking knowledge (DNS, DHCP, TCP/IP)
Strong troubleshooting and problem-solving skills
Excellent communication and customer service skills
Ability to manage multiple support tickets effectively

Desirable

Experience working for an MSP
Exposure to PSA and RMM systems (Autotask, Datto, ConnectWise, Freshdesk, NinjaOne, Halo etc.)
Exposure to Azure / Entra ID
Experience with Windows Server (2016+)
Understanding of backup solutions or endpoint security platforms
IT certifications (Microsoft preferrable)

Working Hours

Our helpdesk operates between 7am – 7pm on a rotating shift basis:

Early shift: 7:00am – 3:30pm (remote)
Core shift: 9:00am – 5:30pm (hybrid)
Late shift: 10:30am – 7:00pm (remote)

Weekend on-call support for a small subset of customers is shared across the team on a rota basis (9am – 5pm Saturday & Sunday). A driving licence and access to a vehicle is required for participation in the on-call rota.

Salary & Benefits

£25,500 – £30,000 per year (depending on experience)

Benefits include:

Hybrid and remote working
Company pension
Birthday holiday
On-site parking
Private Healthcare Scheme (after 2 years of service)
Full support and funding for professional certifications, including Microsoft exams
Exposure to a wide range of technologies and environments
Ongoing training, development & progression opportunities

Location:

Hybrid remote role based in Rutherglen, Glasgow (G73 3TW)

______________________________________________________________________________

Job Types: Full-time, Permanent

Pay: £25,500.00-£29,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Work from home

Application question(s):

Which of the following have you supported in previous roles?

Microsoft 365
Active Directory
Windows 10/11
Windows Server
Networking

Are you comfortable working a rotating shift between 7am–7pm?

Experience:

IT support: 1 year (required)
Managed Services Provider: 1 year (preferred)

Licence/Certification:

Drivers license and access to a car? (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Glasgow G73 3TW

Quick apply

Refine Your Search

application support engineer jobs in airdrie, nlk

1st Line IT Support Engineer (Microsoft 365 / Windows / Azure) – MSP – Hybrid Remote

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Senior Software Engineer

Python Software Engineer III

Senior Software Engineer

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Lead DevOps Engineer

Lead Software Engineer - Go / Python

Lead Software Engineer - Full stack Java / Python

Senior Software Engineer (.NET)

Firmware Engineer

Python Lead Software Engineer

Front-End Technical Lead

Fullstack Software Engineer III - Java

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