Operations support assistant Work, Jobs in Darlington, Eng (with Salaries)

Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
5d
Retail Assistant
Iceland —Darlington
- £11.60 - £12.71 an hour
- Part-time
6h
Operations Assistant
OEG Group —Hartlepool
- Rotating shift
- Organisational skills
- In-person
- Communication skills
Quick apply
Assistant Manager
Dr. inks Darlington —Darlington
- From £13.21 an hour
- Part-time
- Hospitality
- Bar
- Inventory control
Quick apply
Assistant Accountant
Greencroft Milk Supplies Ltd —Middlesbrough
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
Quick apply
14d
Kitchen Assistant
Flaming Grill - BRA_103 —Darlington
- Part-time
- English
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
1d
First Contact Mental Health Practitioner
Tees, Esk and Wear Valleys NHS Trust —Barnard Castle
- £39,959 - £48,117 a year
- Part-time
- Travel
- Patient care
- Leadership
6d
Reception Helpdesk Assistant
Durham University —Durham
- £14,300 - £25,571 a year
- Part-time
- Administrative experience
- University
- Front desk
- Annual leave
- Employee assistance programme
12d
Assistant Drillers
Igne Group Ltd —Chester-le-Street
- Up to £30,500 a year
- Travel
- Annual leave
- Employee discount
Leisure Operations Assistant
Swim Sports Company Ltd —Durham
- From £10 an hour
- Part-time
- Experience working with children
- Communication skills
- School
Quick apply
7d
Payroll Assistant
Lane7 - Head Office Support —Durham
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
- Referral programme
Quick apply
6h
Finance/Treasury Assistant
SeAH Wind —Middlesbrough
- £27,000 a year
- Continuous improvement
- Accounting
- Communication skills
- Annual leave
- Life insurance
Student Enrichment Assistant
Durham University —Durham
- £10,010.00 - £10,228.40 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Employee assistance programme
6d
Gilesgate Moor Hotel
Marston's Pubs —Durham
- £6,000 a week
- Bar
- Hotel
- Business
Quick apply
Office Assistant/PA
Woven Inc Ltd —Washington
- From £12.71 an hour
- Full-time
- Front desk
- Free parking
Quick apply
14d
Assistant Finance Manager
Outwood Grange Academies Trust —Cleveland
- £40,777 - £44,075 a year
- Full-time
- School
- Free parking
- Employee assistance programme
13d
Leisure Attendant
North Yorkshire Council —Northallerton
- £25,620 - £25,989 a year
- Part-time
- Customer service
- Free parking
- Employee discount
10d
Kitchen Assistant (Bank)
Strong Life Care (Tenlands) Ltd. —Ferryhill
- £12.81 an hour
- Weekend availability
- Serving
- Travel
- Organisational skills
- Free parking
Quick apply
10h
Vice-Principal
Durham University —Durham
- £47,389 - £56,535 a year
- Weekend availability
- Team management
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
3d
Sales Assistant
Mountain Warehouse —Northallerton
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
4d

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operations support assistant jobs near darlington, eng

Customer Service Advisor

Protyre Autocare -
Stockton-on-Tees

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £29,000 a year
5 days ago

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
English
Complaint handling
Customer interaction
Outbound calling
Phone etiquette
Communication skills

Full job description

Protyre Autocare is looking for motivated Customer Service Advisors on a 12-month fixed term contract who want to make a difference to the customer journey. You will play a key role in maintaining excellent service standards for our customers. Reporting to our Customer Experience Manager, the Customer Service Advisor will handle inbound customer sales calls and enquiries and make outbound follow-up calls for vehicle reminder programs. Full training on our systems will be provided

Success in this role will come from a passion for delivering great customer service.

Location: Office based in Stockton-on-Tees
Working Pattern: Monday to Friday 8.30am-5.30pm, (1 hour lunch) rotational Saturdays 8.30am-4pm (30mins lunch)
Must have: Due to the nature of the business, you must be able to work a this pattern which will include bank holidays.
Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
Recruitment Process: If you are successful following a first stage interview, you will be invited to an assessment centre.
Training: Full training on our systems will be provided

About our role:

12-month fixed term contract
Handle inbound customer sales calls and enquiries: Looking after live chat enquiries through our website, and manage inbound email enquiries, manage inbound social media enquiries, and triage complaints through to our Customer Contact team
Handle outbound follow-up calls with current and previous customers or vehicle reminder programs and convert warm leads through building relationships with customers
Answering customer enquiries quickly and efficiently, converting enquiries into bookings or sales, quickly triaging complaints through to our Customer Retention team
Maintain customer service standards and maintain superb online reputation
Pick up negative and positive online reviews and resolve them with the help of the operations team. For the speed of answering Telephone, Live Chat, Email enquiries/ complaints and Social Media enquiries and complaints. Conversion rates and online reputation and social media engagement.

About you:

You will be organised and proactive - customer focused - who takes pride in your work with a passion for delivering a great customer experience.
Some experience of a customer service facing role with either Retail, Hospitality or Leisure
Experience of working in a fast-paced environment
Proficient experience of MS Word, Excel, Outlook, CRM systems, Social media sites, Online platforms (Support desk/Review sites)
Strong verbal, written and listening communication skills

About our company:
Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide (20 percent of the total UK market) and employing approximately 2100 employees company wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across one central distribution centre and 13 warehouse operations nationwide.

Pay: £27,000.00-£29,000.00 per year

Application question(s):

Do you hold Customer service experience?

Work Location: In person

Quick apply

Refine Your Search

operations support assistant jobs in darlington, eng

Customer Service Advisor

Retail Assistant

Operations Assistant

Assistant Manager

Assistant Accountant

Kitchen Assistant

First Contact Mental Health Practitioner

Reception Helpdesk Assistant

Assistant Drillers

Leisure Operations Assistant

Payroll Assistant

Finance/Treasury Assistant

Student Enrichment Assistant

Gilesgate Moor Hotel

Office Assistant/PA

Assistant Finance Manager

Leisure Attendant

Kitchen Assistant (Bank)

Vice-Principal

Sales Assistant

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