Technician office based Work, Jobs in Ashbourne, Dby (with Salaries)

Service Adviser
TECS GROUP —Burntwood
- Up to £27,000 a year
- 8 hour shift
- Microsoft Outlook
- Salesforce
- Financial services
- Annual leave
- Referral programme
Quick apply
7d
Workshop Technician
Ecu Testing —Heanor
- £12.71 an hour
- Full-time
- No experience needed
- Café
Quick apply
12d
Key Account Manager - Life Science
Merck KGaA —Nottingham
- No degree
- Communication skills
12d
Skilled Van Technician
T. C. Harrison Group —Burton-On-Trent
- Monday to Friday
- Customer service
- Automotive diagnostics
- Free parking
- Store discount
Facilities Technician
Biocomposites —Keele
- Full-time
- Communication skills
- Free parking
- Employee discount
Quick apply
Senior Geotechnical Engineer
Bridgeway Consulting —Nottingham
- Weekend availability
- Engineering
- Mentoring
- In-person
- Employee discount
- Life insurance
Quick apply
Commercial Manager
Sentinel Fleet Managment —South Normanton
- Monday to Friday
- CRM software
- Data analysis skills
- Analysis skills
Production Manager
Electronic Assembly Services Ltd —Ashby-De-La-Zouch
- Overtime
- ERP systems
- Assembly
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
11d
Maintenance Technician
Frasers Group —Shirebrook
- Full-time
- Schematics
- Maintenance
- Programmable logic controllers
Quick apply
MFP Service Engineer
hireful —Derby
- Up to £27,500 a year
- Full-time
- Communication skills
- Time management
Quick apply
7d
Car Sales Executive
T. C. Harrison Group —Derby
- Weekend availability
- Customer service
- Retail sales
- Free parking
- Store discount
Skilled Vehicle Technician
T. C. Harrison Group —Derby
- Customer service
- Automotive diagnostics
- Free parking
- Store discount
Lead Design Engineer
M Group —Nottingham
- Continuous improvement
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Building Maintenance Technician / Maintenance Worker
Nelsons —Nottingham
- Full-time
- Annual leave
- Employee discount
Panel Beater
T. C. Harrison Group —Burton-On-Trent
- Free parking
- Store discount
Business Development Manager
Sentinel Fleet Managment —South Normanton
- Full-time
- CRM software
- Microsoft Office
- Business development
Engineering Team Leader
Hovis Bakery —Nottingham
- Maintenance
- Programmable logic controllers
- Team management
Used Car Sales Executive
T. C. Harrison Group —Derby
- Sales
- Customer service
- Computer skills
- Free parking
- Store discount
Environmental Manager
Strabag —Stafford
- Continuous improvement
- Training & development
- Leadership
Field Service Engineer - Printers
hireful —Nottingham
- Up to £27,500 a year
- Full-time
- Communication skills
- Time management
Quick apply
5d

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technician office based jobs near ashbourne, dby

Service Adviser

TECS GROUP
Burntwood

Quick apply

Job details

Permanent | Full-time
Up to £27,000 a year
7 days ago

Benefits

Annual leave
Company pension
Company events
Paid volunteer time
Referral programme
On-site parking

Qualifications

Supplier ordering
Customer service call handling
Purchase orders
Microsoft Outlook
Inbound customer enquiry call handling
Stakeholder liaison
Salesforce
Microsoft Office Suite
Purchase order creation
Procurement support
Client services
Customer support
Financial services
Customer interaction
Communication skills
Contract administration
Office experience

Full job description

Job overview

TECS Group is a specialist provider of Water Treatment, Water Hygiene and Legionella Control services. We have offices in Central London and the West Midlands and work for some of the UK’s leading public and private sector organisations. We combine our extensive technical expertise with our practical technology solutions to help our customers comply with their complex building compliance requirements.

We are currently seeking a dynamic and enthusiastic Service Adviser to provide contract administration support to the operations team to meet the needs of our customers as well as the businesses wider strategic objectives. The role is varied and represents an opportunity to work closely with the Senior Service Adviser and Field Service Manager with excellent career progression prospects for the right candidate.

Main duties and responsibilities

This role will include a variety of tasks including the following:

Answering call from customers and logging the call details onto our proprietary software platform (360 Compliance).
Support the Field Service Manager and Senior Service Adviser with producing monthly customer reports.
Ensure the day to day jobs assigned to each Service Technician are completed on time and accurate work reports are sent to our customers.
Manage consumables used by Service Technicians.
Issue Purchase Orders to suppliers and support the Senior Service Adviser with monthly invoicing.
Liaise with Service Technicians on a daily basis to gain information on the jobs they have completed and ensure this information is relayed to our customers.
Keep our customers updated with Service Technician details / attendance times for reactive calls.
Upload completed job reports and supporting invoices to our customers portals.
Co-ordinate the submission of completed Legionella Risk Assessments to our customers.
Monitor ongoing project works in relation to costs.
Liaising with customers, contractors and suppliers, as necessary to plan in work schedules, request or provide feedback and chase up works.
Timely updating of all documentation to support the job costing and invoicing process.

Work at all times to our company values

Community
We foster strong relationships and trust in the communities we serve through collaboration, respect, and integrity.

Professionalism
We achieve business success through exceptional service, delivered with the highest level of skill, courtesy and ethics.

Transparency
We operate openly and honestly with our teams, customers and the wider public to build lasting relationships.

Accountability
We take ownership of our actions, do the right thing by others, and contribute to a shared culture of responsibility.

Qualifications and professional experience

Essential:

Previous experience within a helpdesk/ customer service environment.
Confident dealing with customers, Service Technicians and internal staff to ensure the smooth running of our long-term contracts.
Excellent attention to detail.
Ability to work on own initiative as well as part of a team.
Strong all round communication skills.
Able to priorities work, remain calm and maintain standards when under pressure.
Competent user of Microsoft Outlook, Word, Excel and other cloud based software platforms.

Key Competencies:

Customer focused approach with a desire to provide excellent customer service.
Excellent written and verbal communication skills.
Effective relationship developer, who can contribute to a team based culture.
Ability to champion, support and deliver business initiatives.
Ability to work unsupervised and take responsibility.
Ability to remain calm under pressure.
Ability to demonstrate initiative and offer new ideas.
Adaptable and flexible in approach to work required.
Willingness and ability to work as a member of a team.

Hours of work & location:

This is a full-time role, 40 hours per week, Monday to Friday and you will be based from our office in Burntwood.

Remuneration, annual leave and benefits:

Salary up to £27,000 per annum dependent on experience. Group pension. 24 days holiday per year (plus bank holidays). Excellent career progression prospects.

TECS Group is an equal opportunities employer

Job Types: Full-time, Permanent

Pay: Up to £27,000.00 per year depending on experience

Benefits:

Company events
Company pension
Free parking
On-site parking
Referral programme

Schedule:

8 hour shift

Ability to commute/relocate:

Burntwood: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (required)
Previous experience working in an office (required)
Water industry experience (preferred)
Competent in Microsoft Office suite (preferred)

Job Types: Full-time, Permanent

Pay: Up to £27,000.00 per year

Benefits:

Company events
Company pension
On-site parking
Paid volunteer time

Application question(s):

Are you competent in Microsoft Office suite?

Experience:

working in an office: 1 year (preferred)
water industry: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technician office based jobs in ashbourne, dby

Service Adviser

Workshop Technician

Key Account Manager - Life Science

Skilled Van Technician

Facilities Technician

Senior Geotechnical Engineer

Commercial Manager

Production Manager

Maintenance Technician

MFP Service Engineer

Car Sales Executive

Skilled Vehicle Technician

Lead Design Engineer

Building Maintenance Technician / Maintenance Worker

Panel Beater

Business Development Manager

Engineering Team Leader

Used Car Sales Executive

Environmental Manager

Field Service Engineer - Printers

I want to receive the latest job alerts for technician office based in ashbourne, dby

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