Customer experience analyst Work, Jobs in Milton Keynes, Bkm (with Salaries)

Operations Schedule Planning Officer
easyJet —Luton Airport
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Communication skills
- Annual leave
3d
Commercial Analyst
OAG Aviation Worldwide —Luton
- Hybrid work
- AI
- Analytics
10d
Claims Analyst
Gallagher Bassett —Blisworth
- No degree
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Business Partner and Senior Analyst AIP
Bedford Borough Council —Bedford
- £41,771 - £45,091 a year
- Full-time
- English
- Analysis skills
- Leadership
3d
Technical Business Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Salesforce
- Agile
- Communication skills
- Annual leave
8d
Financial Analyst - Letchworth, UK
NORTHLAND CONTROLS LIMITED —Letchworth
- £50,000 - £65,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
- Annual leave
- Life insurance
Quick apply
9d
Finance Analyst Commercial
Savers —Dunstable
Workplace Service Analyst & Supplier Management
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- AWS
- Analysis skills
- No degree
Quick apply
Lead Product Owner (Insurance)
DHL —Milton Keynes
- Master's degree
- Bachelor's degree
- Business
Siemens Teamcenter Administrator
Wabtec —Northampton
- Full-time
- Continuous improvement
- Travel
- Communication skills
Quick apply
QA Test Analyst
Bibby Financial Services —Banbury
- £40,000 - £46,000 a year
- Full-time
- Agile
- Gym membership
Quick apply
5d
Product Data Management
TVS Supply Chain Solutions —Banbury
- Hybrid work
- Scripting
- APIs
- AI
- Employee assistance programme
- Employee discount
Senior Compensation Analyst
GXO Logistics —Northampton
- £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analytics
- Employee assistance programme
- Employee discount
14d
Operational Support Analyst – Enable Ground Crew
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- Employee discount
11d
Senior Advisor
Barclays —Northampton
- Communication skills
- Banking
16h
Senior HR Systems Analyst (SuccessFactors, Employee Central)
GXO Logistics —Northampton
- Up to £64,800 a year
- Full-time
- Management
- Computer Science
- Leadership
- Annual leave
- Employee assistance programme
Systems Analyst (Mid Level) - US
Polaris Software —Banbury
- Full-time
- Hybrid work
- Annual leave
Quick apply
Senior Data Analyst
Ball Corporation —Luton
- English
- Continuous improvement
- Business
Quick apply
1d
Rent & Service Charge Analyst - Housing
Sage Homes —Northampton
- Hybrid work
- Data analysis skills
- Organisational skills
Digital & IT Senior Analyst - Messaging
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Maintenance
- Bachelor's degree

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Operations Schedule Planning Officer

easyJet -
Luton Airport

Apply Now

Job details

Full-time
3 days ago

Benefits

Annual leave
Company pension

Qualifications

Stakeholder collaboration
Stakeholder liaison
Data analysis skills
Microsoft Office Suite
Continuous improvement
Communication skills

Full job description

INTRO

We are easyJet – a FTSE listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.

We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.

What makes us easyJet? Our Promise Behaviours - we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.

READ ON IF YOU

> Have experience working with data, operational planning, scheduling or business planning activities.

> Enjoy analysing complex information and turning insights into practical recommendations.

> Can build strong relationships with a wide range of stakeholders and influence decision-making.

> Thrive in a fast-paced environment where attention to detail is critical.

> Can be in our fantastic Luton head office 3 x per week.

THE TEAM

The Operations Schedule Planning team sits within Operational Planning and plays a vital role in shaping easyJet’s future flying programme. Working closely with Scheduling and operational teams across the business, the team ensures that our commercial flight schedules are safe, operationally feasible and cost efficient.

As part of this team, you will help coordinate future schedule activities, support operational readiness and contribute to the development of resilient schedules that deliver a great experience for our customers and colleagues.

THE ROLE

As an Operations Schedule Planning Officer, you will support the design and validation of easyJet’s future flight schedules, ensuring they are operationally achievable, compliant and efficient. Working closely with Operations Schedule Analysts and operational stakeholders, you will help translate performance modelling outputs into practical solutions that support safe and reliable operations.

Key responsibilities include:

> Coordinating new route and new network point safety processes.

> Testing and validating future network scenarios and schedule feasibility studies.

> Supporting schedule validation activities, ensuring safety compliance and agreeing mitigation plans where required.

> Designing and maintaining crew pairing frameworks to support legality, fatigue management, efficiency and reliability.

> Assessing and influencing line of flying design to improve operational resilience and reduce disruption costs.

> Validating future fleet plans to ensure operational feasibility.

> Providing operational stakeholders with the schedule data they need to support readiness and planning activities.

> Coordinating non-standard operational activities, including night stops, crew slipping and the introduction of new aircraft types.

> Reviewing and responding to schedule-related safety reports.

> Gathering operational feedback and supporting improvements in future schedules.

> Researching and developing initiatives that enhance operational performance and drive continuous improvement.

Requirements of the Role

WHAT WE’RE LOOKING FOR

We’re looking for a highly organised and analytical individual who enjoys working with data and collaborating across teams to solve operational challenges.

You’ll bring:

> A passion for understanding detail, interpreting data and using insights to improve outcomes.

> Excellent attention to detail and accuracy.

> Good working knowledge of Excel and the Microsoft Office suite.

> Strong stakeholder management and communication skills.

> Excellent planning, organisation and project management capability.

> The ability to present data and insights in a clear and engaging way.

> A collaborative approach and the confidence to build positive relationships across the business.

> A mindset focused on innovation, continuous improvement and delivering results.

Desirable experience:

> Operational planning experience.

> Experience using data modelling to support business performance improvements.

> Knowledge of pairings optimisation, OTP forecasting tools, MS SQL Studio or Tableau.

WHAT YOU’LL GET IN RETURN

> Up to 20% maximum bonus.

> 5% pension contributions.

> Excellent staff travel benefits.

> 25 days of annual leave plus bank holidays.

> Annual credit towards an easyJet holiday.

> Various flexible benefits and extras.

PRACTICALITIES

This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office.

REASONABLE ADJUSTMENTS

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at [email protected]. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

#LI-DL1 #LI-HYBRID

Apply Now

Refine Your Search

customer experience analyst jobs in milton keynes, bkm

Operations Schedule Planning Officer

Commercial Analyst

Claims Analyst

Business Partner and Senior Analyst AIP

Technical Business Analyst

Financial Analyst - Letchworth, UK

Finance Analyst Commercial

Workplace Service Analyst & Supplier Management

Lead Product Owner (Insurance)

Siemens Teamcenter Administrator

QA Test Analyst

Product Data Management

Senior Compensation Analyst

Operational Support Analyst – Enable Ground Crew

Senior Advisor

Senior HR Systems Analyst (SuccessFactors, Employee Central)

Systems Analyst (Mid Level) - US

Senior Data Analyst

Rent & Service Charge Analyst - Housing

Digital & IT Senior Analyst - Messaging

I want to receive the latest job alerts for customer experience analyst in milton keynes, bkm

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