It support Work, Jobs in Edwinstowe, Ntt (with Salaries)

NOC/NSCC Technician I
Transaction Network Services —Sheffield
- 12 hour shift
- Time management
10d
Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
5d
Service Desk Analyst
Sheffield Hallam University —Sheffield
- £28,031 - £31,236 a year
- Full-time
4d
IT Field Engineer
SBK Computers Ltd —Chesterfield
- From £28,730 a year
- Weekend availability
- Azure
- Maintenance
- Travel
- Free parking
- Sick pay
Quick apply
Technical Support Engineer
Cromwell —Derby
- Computer literacy
- Salesforce
- Maintenance
- Annual leave
- Sick pay
IT Security Specialist
Paul Smith —Nottingham
- Hybrid work
- Annual leave
- Employee discount
8h
Holiday Cover Support Analyst (Flexible Hours)
Optifarm - Speria —Newbold
- £12.71 an hour
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Travel
- Free parking
- Paid training
Quick apply
Day/Night IT Technician
ABP UK —Armthorpe
- Full-time
- Continuous improvement
- Cleaning
Quick apply
Apprentice IT Support Engineer
Fulcrum Utility Services —Sheffield
- £18,000 a year
- No experience needed
- Travel
- Communication skills
- Free parking
- Annual leave
3d
Technical Support Engineer
Siemens Energy —Lincoln
- Full-time
- Engineering
- Continuous improvement
- No degree
- Annual leave
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Computer networking
- Communication skills
- Employee assistance programme
Information, Systems & Technology (IST) Trainer
Derbyshire Fire & Rescue —Ripley
- £37,280 a year
- Temporary
- Travel
- Training & development
- Annual leave
- Employee discount
Timetable Support Specialist
Tes Global —Sheffield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Bachelor's degree
Quick apply
2d
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Computer networking
- Communication skills
- Employee assistance programme
IT Application Support
Advanced Supply Chain Group —Sheffield
- £30,000 - £43,000 a year
- Full-time
- Hybrid work
- Annual leave
Digital Inclusion Worker
Citizens Advice North East Derbyshire —Clay Cross
- £25,877 - £28,664 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Technology Support Technician
Arnold Hill Spencer Academy —Nottingham
- £29,541 - £31,525 a year
6d
Associate System Administrator
Tes Global —Sheffield
- £25,000 - £35,000 a year
- Full-time
- CRM software
- ERP systems
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Support Apprentice
QA Apprenticeships —Doncaster
- £15,600 a year
- Full-time
- Communication skills
- Time management
Systems Engineer
Thrive —Mansfield
- Full-time
- Hybrid work
- Microsoft Outlook
- Communication skills
- Time management
Quick apply
5d

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NOC/NSCC Technician I

Transaction Network Services -
Sheffield

Apply Now

Job details

Full-time
10 days ago

Qualifications

Technical troubleshooting
Chartered Accountant
Incident queue management
IT service management
OSPF
Encryption
Ticket management
Incident documentation
Network infrastructure
Change management
Service restoration
SSL
Splunk
BGP
Routing protocols
Technical support incident logging
WAN
IPsec
Solarwinds
ServiceNow
IT incident logging
EIGRP
Network monitoring
Root cause analysis
Fault diagnosis and repair
Cisco Routers
Incident log maintenance
Server management
3G
Time management
Help desk
4G/LTE

Full job description

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!

Overview

We have an exciting opportunity for you to become an integral member of the TNS Global NOC as a Network Analyst. You will be part of an operations support team providing first-line support, partner escalation, and incident management across the TNS network.

You will be responsible for monitoring and supporting our global payments network and should be familiar with maintaining high-availability networks, as well as providing timely resolutions and quality assurance for customers.

Responsibilities

Working closely with your peers, you will support a diverse range of incidents or issues in order to meet service availability SLAs. Working on a shift rota (12-hour day/night shifts) providing 24 x 7 x 365 operational support, you will be responsible for:

Monitoring and management of the Global TNS Payments network.
Responsible for monitoring the health of network connectivity and performance.
Monitoring and troubleshooting Linux servers hosting our payment application tools.
Monitoring and troubleshooting of the IP transport network.
Logging all service incidents in the incident management system.
Working all assigned tickets through to resolution, whilst providing timely escalation, communication, and updates throughout the lifecycle of the incident ticket.
Working closely with internal technical support groups and third-party organisations in support of any given service incident.
Post-incident impact analysis/support.
Support of change management activities.

Qualifications

Required technical skills:

Previous experience working in a network operations centre or technical support role.
Experience with a ticketing system for fault tracking, for example ServiceNow or Salesforce.
Experience with Linux operating systems and command-line interface.
Experience with Fortinet – (FortiGates and FortiSwitch hardware, FortiManager and FortiAnalyzer management platforms).
Understanding of SD-WAN solutions and cloud-based solutions (AWS, Azure).
Experienced with Cisco routers and switches.
Understanding IP routing protocols such as BGP, EIGRP, OSPF.

Required soft skills:

Analytical approach to fault-finding with a proven ability to diagnose network problems.
Tenacious and inquisitive in investigating and applying corrective action.
Good personal organisational and developed time-management skills.
Ability to work under pressure.
Professional working attitude – strong ability to communicate effectively with local and remote team members.

Desirable knowledge:

Payments industry knowledge.
TLS/SSL protocol understanding (SSL certification, key exchange, CA).
Understanding of cellular radio (3G/4G) and roaming operations.
Internet-based operations – DNS, CDN, VPN and IPSEC protocols.
Working knowledge of network monitoring/event management systems, for example SolarWinds, Splunk, ThousandEyes.
ITIL knowledge/foundation certification.

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Apply Now

Refine Your Search

it support jobs in edwinstowe, ntt

NOC/NSCC Technician I

Systems Administrator

Service Desk Analyst

IT Field Engineer

Technical Support Engineer

IT Security Specialist

Holiday Cover Support Analyst (Flexible Hours)

Day/Night IT Technician

Apprentice IT Support Engineer

Technical Support Engineer

Level 1 Helpdesk Engineer

Information, Systems & Technology (IST) Trainer

Timetable Support Specialist

Level 2 Helpdesk Engineer

IT Application Support

Digital Inclusion Worker

Technology Support Technician

Associate System Administrator

IT Support Apprentice

Systems Engineer

I want to receive the latest job alerts for it support in edwinstowe, ntt

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