Technical support occupations Work, Jobs in Leeds, Eng (with Salaries)

Service Desk Analyst (European Language Speaker)
Univar Europe Ltd. —Bradford
- Monday to Friday
- Spanish
- Computer networking
- Communication skills
- Free parking
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Communication skills
- Free parking
Senior Service Desk Engineer
Zenzero Solutions —Leeds
- Azure
- Mentoring
- Training & development
Product Specialist
TPP —Leeds
- £60,000 a year
- Spanish
- Travel
Analyst II, Incident / Problem Management
FIS Global —York
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Apprentice Digital Innovation (Level 3)
Luminate Education Group / Business Support —Leeds
- £16,012 - £24,520 a year
- Hybrid work
- Google Suite
- Education
- Training & development
- Annual leave
11d
Level 2 Helpdesk Engineer
Uptime Solutions —Town
- Full-time
- Azure
- Computer Science
- Bachelor's degree
Sessional Digital Skills Learning Support Assistant
Groundwork —Leeds
- £13.45 an hour
- Part-time
- Computer literacy
- English
- Computer skills
14d
Level 3 Support Analyst - AI Specialist
Anaplan —York
- Engineering
- English
- Master's degree
Quick apply
Client Services Analyst I
FIS Global —York
- Full-time
- Computer Science
- Writing skills
- Bachelor's degree
6d
Maximo Operations Technician - UK & EMEA
Naviam —Leeds
- Computer literacy
- English
- Java
Quick apply
IT Support Engineer - North Region (6 month FTC Based York area)
Splendid Hospitality Group —York
- £35,000 - £38,500 a year
- Hybrid work
- Hospitality
- Computer Science
- Hotel
- Employee assistance programme
- Employee discount
Customer Support Technician Apprentice
QA Apprenticeships —Sheffield
- £22,000 - £24,000 a year
- Full-time
- Communication skills

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Product Support Specialist
The Good Travel Collective —Hessle
Health cash plan including Gym and retail discounts. Remote or Hybrid (2 days based from either our Hessle, East Yorkshire, Tunbridge Wells or Central London…
£29,000 - £34,000 a year
Quick apply
MIS Support Officer
North Yorkshire Council —Northallerton
Along with supporting schools to diagnose and repair faults on ICT hardware and software via telephone, web chat and remote support.
£34,434 - £38,200 a year
5d

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technical support occupations jobs near leeds, eng

Service Desk Analyst (European Language Speaker)

Univar Europe Ltd. -
Bradford

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Job details

Benefits

Free parking
Company pension
Private medical insurance

Qualifications

French
Technical troubleshooting
Desktop support
Spanish
Customer service call handling
Inbound customer enquiry call handling
LAN
Turkish
Microsoft Office Suite
VoIP
Service restoration
Swedish
Technical support incident logging
Computer networking
Portuguese
Customer support
Fault diagnosis and repair
Italian
Communication skills
German

Full job description

A Place Where People Matter.
Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.

*European Language requirement for this role - Preferred languages are: French, German, Spanish, Portuguese, Swedish, Italian or Turkish*

We have an exciting opportunity for a 1st Line Service Desk Analyst to join our IT team based in Bradford. Reporting to the Client Services Team Leader, the successful applicant will deal with 1st line support issues coming into the IT Service Desk – EMEA via phone, email and self-service.

The focus of the role will be to provide exceptional 1st line technical support to users at all levels of our business, mostly on the phone, but also via email/skype and occasionally in person. You will need to be able to manage and prioritise your own workload whilst ensuring you work well within the already well-established team.

We deal with an average of 1,000 issues per week, working a shift system between the hours of 7.00am – 5.30pm Monday to Friday, including bank holidays and therefore some degree of flexibility is required.

We Are Looking For

Ideally, you will have 1-2 years commercial experience in a 1st line IT service desk role, providing technical support across a diverse range of hardware and software. You must have excellent communication skills, a passion for ensuring you solve user’s technical issues in a timely manner and have an investigative nature. You will need to be customer focused and be capable of building lasting, trusted relationships with your colleagues and peers, as you will be providing support to all levels of the business.

The primary objective for the role being to deliver an excellent support experience, whilst minimizing down time to our internal customer base. Your extensive IT Support experience will see you troubleshooting hardware and software issues by identifying, analysing, diagnosing and restoring service by using established processes and procedures.

Skills & Experience Required

Provide 1st line IT Service Desk support for software, hardware and business systems
Logging and maintaining support calls, both internally with staff and externally with suppliers
Experience providing both hands on and remote support for desktops, laptops and other IT hardware

Knowledge of Windows operating systems and supporting the Microsoft Office suite including Office 365

Understanding of networking technologies (LAN/WAN, Wi-Fi, VPN, DHCP and DNS)
Understanding of VoIP Phone System technology
Knowledge of AD and Azure user Admin

Proven experience in a similar helpdesk role

.
As the team support Europe, the Middle East and Africa, a second language, both written and spoken, is an advantage however all applications will be considered. Preferred languages are: French, German, Spanish, Portuguese, Swedish, Italian or Turkish.

What we offer in return:

+ 33 days holiday
+ Generous pension scheme
+ Death in service benefit
+ Discounted private healthcare
+ Discounts with 1,000+ retailers
+ Free Car Parking

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives - from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee. Through our dedicated Employee Resource Networks, we provide the development and growth opportunities to empower us to redefine our industry while making a difference in our communities.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification

Apply Now

Refine Your Search

technical support occupations jobs in leeds, eng

Service Desk Analyst (European Language Speaker)

1st/2nd Line IT Support - £27,000-£34,000

Senior Service Desk Engineer

Product Specialist

Analyst II, Incident / Problem Management

Apprentice Digital Innovation (Level 3)

Level 2 Helpdesk Engineer

Sessional Digital Skills Learning Support Assistant

Level 3 Support Analyst - AI Specialist

Client Services Analyst I

Maximo Operations Technician - UK & EMEA

IT Support Engineer - North Region (6 month FTC Based York area)

Customer Support Technician Apprentice

Other jobs to consider

I want to receive the latest job alerts for technical support occupations in leeds, eng

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