Support escalation engineer Work, Jobs in Englefield, Brk (with Salaries)

Senior Network Development Engineer, Media Systems Engineering
Amazon Development Centre (London) Limited —Windsor
- Weekend availability
- AWS
- Bachelor's degree
- Scripting
- Flexible schedule
Senior SOC Engineer
Nomios —Basingstoke
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- English
- AWS
Quick apply
9d
Operational Readiness Lead
DXC Technology —Farnborough
- Full-time
- IT
- Communication skills
9d
Head of Technical Services
Mitie —Wokingham
- Full-time
- Travel
- Mechanical knowledge
7d
Shift Engineer - Data Centres
JLL —Slough
- Communication skills
- Banking
- Annual leave
Shift Technician, Data Centre
JLL —Slough
- HVAC
- IT
- Communication skills
- Annual leave
SRE Technical Lead
Capgemini —Woking
- Hybrid work
- AWS
Principal Data Architect
Infor —Farnborough
- DevOps
- System design
- English
Senior Technology Consultant
Hewlett Packard Enterprise —Winnersh
- Full-time
- Azure
- Computer Science
- DevOps
Shift Leader, Data Centre
NAB-Jones Lang LaSalle Services —Slough
- Full-time
- Engineering
- In-person
- Communication skills
Quick apply
SRE Technical Lead
Capgemini Sogeti —Woking
- Hybrid work
- AWS
1d
Shift Leader, Data Centre
JLL —Slough
- Engineering
- Communication skills
- Banking
Infrastructure Engineer (Storage/Backup)
Visa Europe Limited —Basingstoke
- Day shift
- Computer Science
- Customer service
- Engineering
7d
3rd Line IT Support Engineer
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- SharePoint
- In-person
- Free parking
Quick apply
13d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO —Chineham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Projects and Contracts Co-ordinator
Allgroup Services Ltd —Farnham
- £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Supervising experience
- Human resources
- Free parking
- Life insurance
Quick apply
14h
Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO Group —Chineham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Customer service
- Computer networking
- SharePoint
10d
Senior Support Services Agent
QinetiQ —Farnborough
- £34,000 a year
- Full-time
- Azure
- Windows
- SharePoint
- Employee discount
10d

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support escalation engineer jobs near englefield, brk

Senior Network Development Engineer, Media Systems Engineering

Amazon Development Centre (London) Limited -
Windsor

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Job details

Full-time

Benefits

Flexible schedule

Qualifications

CCNP
Ansible
R
OSPF
CCIE
Firewall
AWS
Bachelor's degree
Perl
BGP
Scripting
WAN
Computer networking
MPLS
SAN
IP networking
Puppet
Network monitoring
Chef
Cisco ASA
Python

Full job description

DESCRIPTION

Are you interested in shaping the future of entertainment?

Amazon MGM Studios is the movies and television development, production, and distribution arm of Amazon. It is our role to produce original content in service of Amazon's Prime Video customers. We need your passion, innovative ideas, and creativity to help take us to new heights.

Amazon MGM Studios is seeking a Senior Network Development Engineer to lead the design, architecture, and operation of secure, high-performance network and wireless infrastructure across our global production facilities. You'll work at the intersection of entertainment and technology ensuring that the networks powering content creation for Prime Video, Amazon MGM Studios, and our original productions are reliable, scalable, and secure.

Key job responsibilities

Own the network architecture roadmap across studio production facilities.
Design and optimize enterprise network and WiFi for high-density studio and stage environments.
Work with Amazon Security to build zero-trust network solutions and maintain compliance with content protection standards.
Support and troubleshoot network, compute and storage systems (NAS, SAN, media servers) on-premises and cloud.
Build automation to reduce manual work and keep environments consistent.
Manage vendor relationships, contracts, and SLAs for connectivity services.
Plan capacity for upcoming productions, facility growth, and new tech rollouts.
Mentor engineers and set technical standards for the team.
Connect on-premises production environments to cloud services.
Provide white-glove support for active productions, troubleshooting network, WiFi, and infrastructure issues with urgency.
Respond to escalations and work with vendors to resolve outages quickly.

Please note this role will require a flexible schedule including weekends, nights, and holidays due to the nature of Studio based work

A day in the life
We are looking for innovative minds to join our fast-paced team. You will work in an agile environment to develop advanced solutions that revolutionize both our Studio operations and the broader entertainment industry. You will be challenged to think broadly and pioneer innovative approaches while contributing to Amazon's strategic vision. You will also be supported by a talented team of peers that work each day to positively impact our customers. This is an evolving business where creativity and drive can make a lasting impact. If you are energized by rapid growth and transformative technology, we want to hear from you.

About the team
The Media Systems Engineering team designs and delivers production and post-production environments, technology solutions, and hybrid infrastructure that automate, streamline, and optimize audio and video workflows throughout the content creation lifecycle at Amazon MGM Studios and Prime Video.

BASIC QUALIFICATIONS

Knowledge of IP networking fundamentals such as BGP, OSPF and other R&S technologies
Experience with industry standard tools and scripting languages (Python or Perl) for automation
Bachelor's degree, or experience in a relevant field (e.g., Computer Science, Networking Engineering)
Experience and proven troubleshooting skills, specifically in the Wi-Fi, switch and router areas
Demonstrated industry experience designing and operating enterprise wireless networks at scale (Cisco, Aruba, or equivalent; 802.11ax/WiFi 6/6E)
Expert level knowledge of enterprise firewall platforms (Palo Alto, Cisco ASA, or equivalent)
Experience with network monitoring, observability, and capacity planning tools

PREFERRED QUALIFICATIONS

Experience working for a production company, studio, or television network
Experience with infrastructure as code, ops automation, and configuration management tools such as Chef, Puppet, or Ansible
Knowledge of security best practices
Familiarity with AV-over-IP protocols and high-bandwidth media workflows (NDI, SMPTE 2110, Dante)
Previous experience with AWS networking services (VPC, Direct Connect, Transit Gateway, Cloud WAN)
Experience with SD-WAN, MPLS, or dedicated circuit management across international sites
CCNP, CCIE, or equivalent professional certification

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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support escalation engineer jobs in englefield, brk

Senior Network Development Engineer, Media Systems Engineering

Senior SOC Engineer

Operational Readiness Lead

Head of Technical Services

Shift Engineer - Data Centres

Shift Technician, Data Centre

SRE Technical Lead

Principal Data Architect

Senior Technology Consultant

Shift Leader, Data Centre

SRE Technical Lead

Shift Leader, Data Centre

Infrastructure Engineer (Storage/Backup)

3rd Line IT Support Engineer

Data Center Technician , Operations, IT, & Support Engineering

Regional Service Manager (South East) - EVOLT Charging Ltd

Senior Projects and Contracts Co-ordinator

Regional Service Manager (South East) - EVOLT Charging Ltd

2nd Line Engineer - Yateley

Senior Support Services Agent

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