Guest service agent Work, Jobs in Epping, Eng (with Salaries)

Guest Services Agent
Four Seasons —London
- £37,000 a year
- 12 hour shift
- Bar
- Hotel
- Organisational skills
- Employee discount
- Life insurance
1d
Reservation Agent
The Chauffeur Group —Welwyn Garden City
- From £23,400 a year
- Part-time
- Hybrid work
- Guest services
Quick apply
2d
Reservations Agent (Part time)
Rosewood London —London
- Part-time
- Hotel
- Annual leave
Quick apply
Guest Service Agent
Hotel Indigo - Reception —London
- £26,437 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
10d
Night Guest Service Agent
Zedwell GW - Reception —London
- £26,437 a year
- Full-time
- Hotel
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Reservations Agent
Charlotte Street Hotel - Reservations —London
- £15.50 - £17.00 an hour
- Full-time
- Bar
- Hotel
- Language training provided
- Employee discount
Quick apply
2d
Booking Services Agent
Guild Hotel Marble Arch —London
- £28,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Hotel
- Employee discount
- Referral programme
Quick apply
Guest Experience Agent
One Hundred Shoreditch —London
- Part-time
- Bar
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
3d
Guest Service Agent - Part-time
Hilton —Croydon
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Hotel
- Employee stock purchase plan
- Annual leave
7d
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Referral programme
Quick apply
Front Office & Reservations Agent
Motel One —London
- Full-time
- English
- Hotel
- Front desk
Quick apply
1d
Reservations Agent
Sea Containers London —London
- £27,130 a year
- Full-time
- Sales
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Reservation Agent
Reservation —London
- £27,580 - £30,000 a year
- Full-time
- Spanish
- English
- Hotel
- Referral programme
Quick apply
3d
Night Guest Services Agent
Maybourne —South West London
- Full-time
- Hotel
- Front desk
- Guest services
- Employee discount
- Referral programme
Quick apply
13d
Reservation Agent
The Lanesborough —London
- Weekend availability
- English
- Hotel
- Guest services
- Employee discount
- Life insurance
7d
Sales & Reservations Coordinator
Hotel Indigo London Clerkenwell —London
- £30,000 a year
- Full-time
- Hospitality
- Bar
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
Doorperson
Rendall & Rittner —London
- £27,000 - £28,000 a year
- Full-time
- Hotel
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
13d
Reservations Agent
Millennium Hotel and Resorts UK —London
- £27,248 a year
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Guest Service Manager
Holiday Inn Express Limehouse —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Receptionist/Front Desk Agent
Pan Pacific London —London
- Full-time
- Hotel
- Front desk
- Annual leave
- Employee assistance programme
Quick apply

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Guest Services Agent

Four Seasons -
London

Apply Now

Job details

Full-time
£37,000 a year
1 day ago

Benefits

Cycle to work scheme
Season ticket loan
Discounted gym membership
Employee discount
Life insurance
Sick pay

Qualifications

Driving Licence
Guest relations
Organisational skills
Communication skills

Full job description

Job ID: REQ10387608

Four Seasons London at Tower Bridge

Location: London, London, United Kingdom

widget: Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)

Guest Services Agent

Four Seasons Hotel London at Tower Bridge

At Four Seasons, the guest experience begins the moment a guest arrives and continues until the moment they depart. Our Guest Services team plays a vital role in creating exceptional first and last impressions through personalised service, local knowledge, and genuine hospitality.

Four Seasons Hotel London at Tower Bridge is seeking a Guest Services Agent to join our Front Office team.

The role

As a Guest Services Agent, you will be an important part of the arrival and departure experience, ensuring guests feel welcomed, supported, and cared for throughout their stay.

You will assist with luggage, escort guests to their rooms, provide recommendations and directions, and support transportation services where required. Working closely with the Concierge, Reception, and Guest Services teams, you will help create memorable experiences while maintaining the high standards associated with Four Seasons.

This role is ideal for someone who enjoys guest interaction, takes pride in delivering exceptional service, and has a genuine passion for hospitality.

What you will do

Welcome guests warmly on arrival and support a seamless departure experience
Assist with luggage handling, rooming guests, and guest transportation services
Provide recommendations and information about London, local attractions, dining, shopping, and transport
Respond to guest requests promptly and professionally
Support the Front Office and Concierge teams to ensure a seamless guest journey
Maintain the presentation and organisation of entrance, lobby, and guest arrival areas
Drive hotel and guest vehicles where required and in accordance with company procedures
Build positive relationships with guests and create memorable experiences throughout their stay

What we are looking for

A valid UK driving licence with a clean driving record
Excellent communication and interpersonal skills
Professional presentation and a positive, guest focused attitude
Strong knowledge of London or a willingness to develop local expertise
Ability to work in a physically active role, including luggage handling and outdoor duties
Comfortable working in varying weather conditions
Strong organisational skills and attention to detail
Previous experience as a Bell Attendant, Doorman, Concierge Assistant, or in a guest facing hospitality role is advantageous but not essential
Right to Work in the UK

What to expect

Full time position, averaging 40 hours per week
4 on, 4 off working pattern
12 hour shifts, typically 8.00am to 8.00pm or 10.00am to 10.00pm
Flexibility required to work weekends, public holidays, and varying shift times in line with business needs

What we offer

At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.

£37,000 annual package inclusive of base salary and service charge plus cash tips
Structured 40 hour working week
Excellent training and clearly defined career development pathways
Strong internal progression opportunities across London and the global Four Seasons portfolio
Holiday entitlement increasing with service up to 33 days
Up to two paid Wellness Days per year
Company Sick Pay, increasing with service
Life insurance while on duty
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
Discounted gym membership with City’s Leonardo Hotel
Bupa Dental Cover and MediCash healthcare plans available
Enhanced maternity and paternity pay
Uniform with complimentary professional dry cleaning from day one
Season Ticket Loan and Cycle to Work scheme available from day one
Access to Wagestream for greater pay flexibility and discounts
Employee recognition programmes including monthly awards and events
Annual themed team events plus regular social, charitable and sporting activities

Be the first impression of Four Seasons

If you enjoy meeting people, take pride in creating memorable guest experiences, and want to build your career within one of London's leading luxury hotels, we would love to hear from you.

We look forward to receiving your application.

Apply Now

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guest service agent jobs in epping, eng

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