Helpdesk engineer Work, Jobs in Halstead, Ken (with Salaries)

IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Travel
Housekeeper
Foundation for International Education —South Kensington
- £26,280 a year
- Weekend availability
- Travel
- Organisational skills
- Cleaning
- Sick pay
Quick apply
7d
JOB TITLE - LOCATION
Arc —Basildon
- £24,000 - £28,000 a year
- Azure
- Windows
- Computer networking
2h
Electrical Maintanence Engineer
Dalkia —London
- Computer literacy
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Specialist, Engineering Services
JLL —London
- Customer service
- HVAC
- Computer skills
Water Treatment Engineer
Polyteck Building Services Ltd —London
- £35,000 - £45,000 a year
- Maintenance
- Bachelor's degree
- Plumbing
Quick apply
Building Services Engineer
Emcor —London
- Up to £50,000 a year
- Full-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
HVAC Supervisor - Gas Bias
OCS Group —London
- Training & development
Senior Platform Reliability Engineer
Ricoh —London
- Bakery
- Travel
Contract Supervisor
CBRE —London
- Full-time
3d
Foot Mobile HVAC Engineer
Skanska —London
- Bereavement leave
Day Shift Engineer
Integral UK —Sunbury
- £43,000 - £46,000 a year
- Full-time
- Computer literacy
- Databases
- Computer skills
Quick apply
M&E Engineer
JIK-Integral UK Limited —London
- Full-time
- HVAC
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Case Maintenance Team Leader - Brentford / Ealing / Acton / Wembley
City Facilities Management (UK) —West London
- £30,580.88 a year
- Full-time
- Management
- Merchandising
- Communication skills
Fire & Security Engineer - West London
City Facilities Management (UK) —West London
- Full-time
- Computer literacy
- Computer skills
Mobile Refrigeration / Chiller Engineer
ABM —Hounslow
- Full-time
- Maintenance
Shift Engineer/Leader
Integral UK —Hammersmith
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
Quick apply
Senior Machine Learning Engineer
HSBC Global Services Limited —London
- Full-time
- Master's degree
- Databases
- Machine learning
9d
Field Service Point-of-sale (POS) Engineer
Boost inc —London
- Maintenance
- English
- Continuous improvement
Quick apply
Engineering Manager, AI Models Infrastructure
Intercom —London
- Hybrid work
- Machine learning
- Team management
- In-person
- Work from home

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IT 1st Line Support Engineer

Aventum Group
London

Apply Now

Job details

Permanent | Full-time

Qualifications

Technical troubleshooting
Desktop support
Azure
Ticket management
User account management
Zendesk
Continuous improvement
Network management
Computer hardware
Customer support
Application support
Communication skills
Microsoft Azure
PowerShell scripting
PowerShell
Time management

Full job description

Vacancy No

VN539

Basis

Permanent

Full Time / Part Time

Full Time

Entity

Aventum Group Management Services Ltd

Location City

London

Job Details

Role Summary

The 1st Line IT Engineer is a key member of the IT Services team, providing front-line technical support to colleagues across the wider group. We are looking for someone who is passionate about technology, enjoys solving problems, and is eager to develop their career in IT. You'll work closely with employees at all levels of the business, becoming a trusted point of contact for technical support and playing an important role in ensuring colleagues can work effectively and efficiently. You will provide support across all areas of IT, from user account administration and Microsoft 365 support to hardware troubleshooting, device setup, and day-to-day operational support. Working on-site will give you valuable exposure to a wide variety of technical challenges, enabling you to build practical experience that will support your professional growth and progression. Support requests are managed through our Helpdesk platform (Zendesk), and you will be responsible for resolving tickets in line with agreed SLAs, delivering a high standard of customer service and maintaining a positive user experience. This role is ideal for someone looking to build a strong foundation in IT, develop their technical expertise, and gain exposure to projects, infrastructure, cloud technologies, and business systems within a fast-paced and collaborative environment.

Role Accountabilities

Maintain a 99% Service Level Agreement (SLA).
Ensure the Joiners, Changers, and Leaver’s processes are followed correctly.
End-user support regarding IT applications.
Administration of cloud-based applications – Microsoft 365.
Setting and supporting IT equipment (Mobile phones, PCs/ Laptops, routers/switches, Printers/ Scanners).
Running scheduled IT processes, i.e., system backups.
Maintaining hardware stock levels and keeping IT areas tidy (stock cupboard & IT room & desks).
Ensuring that all IT hardware/ equipment is on and in working order each morning in our London office.
Assist IT Services Team Leader with:
- Azure administration
- IT projects
- Domain management
- Network management
- Application management
- Hardware Management

Role Requirements

Previous experience working within an IT Helpdesk or Service Desk environment is preferred.
Relevant IT qualifications, certifications, or technical training would be advantageous.
Interest / skills in scripting and automation (e.g., PowerShell or other language).

Skills and Abilities

Strong working knowledge of Microsoft 365 and associated applications.
Experience supporting collaboration and communication platforms, including Microsoft Teams.
Proven ability to work effectively in a fast-paced, customer-focused service environment.
Strong teamwork and collaboration skills.
Excellent verbal and written communication abilities.
Flexible and adaptable, with the ability to manage changing priorities and workloads.
Willingness to travel occasionally to support remote sites and users.
Strong organisational and time-management skills.
Proactive, responsive, and committed to delivering high-quality customer service.
Demonstrates initiative and a continuous improvement mindset.

Management Duties

We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.

We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.

Apply Now

Refine Your Search

helpdesk engineer jobs in halstead, ken

IT 1st Line Support Engineer

Housekeeper

JOB TITLE - LOCATION

Electrical Maintanence Engineer

Specialist, Engineering Services

Water Treatment Engineer

Building Services Engineer

HVAC Supervisor - Gas Bias

Senior Platform Reliability Engineer

Contract Supervisor

Foot Mobile HVAC Engineer

Day Shift Engineer

M&E Engineer

Case Maintenance Team Leader - Brentford / Ealing / Acton / Wembley

Fire & Security Engineer - West London

Mobile Refrigeration / Chiller Engineer

Shift Engineer/Leader

Senior Machine Learning Engineer

Field Service Point-of-sale (POS) Engineer

Engineering Manager, AI Models Infrastructure

I want to receive the latest job alerts for helpdesk engineer in halstead, ken

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