Computer technician Work, Jobs in Flamstead, Hrt (with Salaries)

Business Support Technician
Vision Voice —London
- Computer networking
- Computer skills
- Communication skills
2h
Parts Advisor
Porsche Retail Group —Hatfield
- £32,590 a year
- Full-time
- Communication skills
- Free parking
Quick apply
Mechanical Engineer - Full Time
Safe Packaging Ltd —Epping
- £25 - £26 an hour
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Free parking
Quick apply
Pharmacy Technician
K & W Healthcare —London
- £15 - £18 an hour
- Full-time
- In-person
Quick apply
Senior Digital Forensic Technician (Harlow)
Essex Police and Kent Police —Harlow
- £37,020 a year
- Weekend availability
- Travel
- Communication skills
11d
Maintenance Technician Legacy Business
Alvest Equipment Services —Kempston
- Full-time
- Schematics
- Maintenance
- Continuous improvement
Quick apply
Research Assistant / Research Associate in Battery Electrode Processing
Imperial College London —South Kensington
- £45,399 - £59,484 a year
- Weekend availability
- Doctoral degree
- Computer literacy
- Engineering
Workshop Team Leader
JMC Aviation —Slough
- Overtime
- Computer literacy
- Maintenance
- Quality control
- Annual leave
Multi Skilled Engineer (Instrumentation & Controls)
Pharmaron —Hoddesdon
- Programmable logic controllers
- Continuous improvement
Critical Facilities Engineer - London, North Acton
Vantage Data Centers UK Management Company Ltd —London
- Customer service
- Annual leave
Quick apply
Service Advisor Front Office
M D AUTO CARE LTD —Aylesbury
- Full-time
- Continuous improvement
- Organisational skills
- Front desk
Quick apply
Occupational Health Technician - Prestwick Site
Abbott Laboratories —Loughton
- Full-time
- Travel
- Computer skills
- Communication skills
Residential Maintenance Engineer
JIK-Integral UK Limited —London
- £15 - £50 an hour
- Overtime
- Computer literacy
- Writing skills
- Engineering
- Employee assistance programme
- Employee discount
Quick apply
Independent Aftermarket (IAM) Technical Trainer
Bosch Group —Denham
- Full-time
- Computer literacy
- Travel
- Computer skills
- Free parking
- Employee assistance programme
Quick apply
Administrator / Case Handling Manager
K&S Dental Laboratory —London
- £26,000 - £30,000 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Annual leave
Quick apply
6d
Operations Manager, Data Centres
JLL —Slough
- Computer Science
- Engineering
- Bachelor's degree
Lighting Prep Lead
4Wall Entertainment —Hertford
- Weekend availability
- Customer service
- Maintenance
- English
Quick apply
Transport & Operations Manager
Flogas Britain Limited —Aylesbury
- £37,227.44 - £40,774.00 a year
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
Pharmacy Dispenser
Hot Chemist —Milton Keynes
- From £13 an hour
- Full-time
- Customer service
- Continuous improvement
- Computer skills
- Free parking
Quick apply
4d
Dental Lab Customer Service Associate
Dental Infinity Laboratory Ltd —Loughton
- £25,500 - £34,000 a year
- Part-time
- Computer literacy
- Salesforce
- Computer skills
Quick apply
7d

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Business Support Technician

Vision Voice
London

Apply Now

Job details

2 hours ago

Qualifications

Technical troubleshooting
Client engagement
VoIP
Computer networking
Computer skills
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Position Summary

The position of VisionVoice Business Support Technician requires someone who can deliver excellent technical support both to current clients and ones who are new to the company. Given that retaining an existing client is easier than marketing and onboarding a new client, attention must be paid to current customers in order to retain their loyalty to our brand.

The ideal person for this role is one who feels strongly that customer service is where the rubber meets the road for any business. When not taking care of clients, they leave. Companies cannot survive losing new customers who exit almost as soon as they get on the books. Therefore, our support team must be enthusiastic about providing a high level of service at all times to ensure customers are entirely happy with our brand and what we offer.

Essential Duties and Responsibilities

It’s necessary to become knowledgeable about what we offer as a company. This provides the backbone to any service we provide. From there, creating strong lines of communication with each client is necessary to discover what their business needs are? Through this approach, it’s possible to understand not only what their current issues are but also to appreciate the situation from their perspective (not just our own).

The essential duties are included in this list, which is not exhaustive:

Effective communication with all clients
Run through troubleshooting to discover what issues are happening
Use software tools provided by the company to assist in diagnosing the issue and confirming its resolution
Using the software provided to bring support tasks to their completion
Provide, restore and resolve hardware issues
Spot and officially note flaws or bugs and add requests for feature additions or improvements to help improve our product(s)
Update the knowledge-base to provide better answers for clients
Complete ad hoc tasks as requested
Minimum Qualifications (Knowledge, Skills, and Abilities)

The minimum qualifications required in the role:
A reasonable appreciation for voice over IP technology (RTP, NAT, and SIP)
A reasonable appreciation of technology, ideas, and technology relating to computers, internet usage, and networks
Ability to solve problems
Effective multi-tasking and deciding which tasks should have greater importance. Being accountable for (support) tasks assigned and completing them
Working comfortably within a team and to receive instructions from a supervisor or the management team
A positive person who’s also a team player
Effective both in conversations and in written form along with developing excellent customer service relationships through being a strong communication on the phone or in person
A solid understanding of how connections to and over the internet work, the different types or commonalities, popular network routers on the market and how they are correctly set up
Have worked with Metaswitch
An understanding of SimpleWan and Edgewater routers and how they are to be set up correctly
Have worked with and understand signalling using SIP
Have worked in a VoIP environment or a as Tier Two or higher support personnel
Physical Demands and Work Environment

The demands of the role from a physical standpoint reflect the duties that need to be performed as outlined above. Adjustments may be delivered to permit people with one or more disabilities to carry out the tasks. It should be noted that this role requires employees to sit for periods of time, speak, listen, and actively use their fingers and hands. Vision-wise, it’s also necessary to focus on close up or at a distance or switch between them as needed. The decibels in the work environment are usually modest or minimal. VisionVoice, like other companies, believes in equal opportunities for all employees and complies with the applicable employment laws relating to this requirement.

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Refine Your Search

computer technician jobs in flamstead, hrt

Business Support Technician

Parts Advisor

Mechanical Engineer - Full Time

Pharmacy Technician

Senior Digital Forensic Technician (Harlow)

Maintenance Technician Legacy Business

Research Assistant / Research Associate in Battery Electrode Processing

Workshop Team Leader

Multi Skilled Engineer (Instrumentation & Controls)

Critical Facilities Engineer - London, North Acton

Service Advisor Front Office

Occupational Health Technician - Prestwick Site

Residential Maintenance Engineer

Independent Aftermarket (IAM) Technical Trainer

Administrator / Case Handling Manager

Operations Manager, Data Centres

Lighting Prep Lead

Transport & Operations Manager

Pharmacy Dispenser

Dental Lab Customer Service Associate

I want to receive the latest job alerts for computer technician in flamstead, hrt

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