Technical support Work, Jobs in Failsworth (with Salaries)

IT Assistant
Elite Chambers —Prestwich
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Free parking
Quick apply
TechHub Support Analyst
Ofcom —Manchester
- Full-time
- Continuous improvement
- SharePoint
4h
NetSuite System Administrator
MetroRod Ltd —Macclesfield
- £50,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Systems Specialist
Wythenshawe Community Housing Group —Manchester
- £57,373.63 a year
- Full-time
- Salesforce
- Annual leave
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
IT Technician
VB DISTRIBUTION —Darwen
- Up to £25,000 a year
- Full-time
- Maintenance
- Windows
- Organisational skills
Quick apply
Technical Account Manager, Enterprise Support, WWPS-UKGI
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- AWS
- Leadership
IT Support & Services
MDPI UK —Manchester
- Full-time
- English
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Analysis skills
- Travel
- Communication skills
- Employee assistance programme
Trust Senior IT Technician
Oldham Council —Oldham
- £28,598 - £31,022 a year
- Travel
- Communication skills
- School
Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- Communication skills
- Annual leave
Quick apply
Technical Customer Support & Product Development Specialist
Teckentrup Doors Solutions —Warrington
- From £30,000 a year
- Full-time
- Assembly
- Power tools
- In-person
- Free parking
Quick apply
14d
Product Support Specialist - Tech
Moody's —Manchester
- Computer Science
- Analysis skills
- Bachelor's degree
5d
3rd Line Support Engineer
Uptime Solutions —Town
- Full-time
- Mentoring
- Communication skills
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
1d
Senior Technical Support Engineer
Yunex Traffic —Leigh
- Overtime
- Continuous improvement
- Mentoring
- Computer skills
Technical Support Specialist - Automotive Engineering
Terberg DTS —Elland
- Continuous improvement
- Mentoring
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
Senior Specialist, Production Services Application Support Analyst
The Bank of New York Mellon Corporation —Manchester
- Full-time
- SQL
- Continuous improvement
- AI

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IT Assistant

Elite Chambers
Prestwich

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year

Benefits

Free parking
Company pension
Transport links

Qualifications

Jira
CRM software
Technical troubleshooting
Desktop support
Google Suite
TCP
Operating systems
SCCM
Web development
BMC Remedy
Customer service
User account provisioning
LAN
Microsoft SQL Server
Microsoft Office Suite
Network infrastructure
User account management
Firewall
IVR
Certificate of higher education
Computer hardware
DNS
Network support
ServiceNow
AI
Active Directory
VPN

Full job description

Overview

We are seeking a motivated and detail-oriented IT Assistant to join our dynamic team. This role offers an excellent opportunity for individuals with a passion for technology and a desire to develop their skills within a professional environment. The successful candidate will provide technical support, troubleshooting, and maintenance across various systems. This role offers an excellent opportunity to develop your IT skills whilst working closely with our IT team to ensure seamless operations.

This position is immediate start and is office-based in Prestwich. Please consider your commute as you must be able to get to the office daily. This is not a remote-based job.

Responsibilities

Provide desktop support to end-users, resolving hardware and software issues efficiently
Assist with the configuration, installation, and maintenance of computer hardware and peripherals
Support network infrastructure including computer networking, LAN, VPN, DNS, TCP/IP, and firewall configurations
Manage user accounts and permissions using Active Directory and assist with user onboarding and offboarding processes
Monitor and troubleshoot operating systems such as Windows, macOS, and Linux environments
Utilise tools like SCCM, ServiceNow, Jira, and BMC Remedy for incident tracking and asset management
Perform routine system updates, software troubleshooting, and help desk support to ensure minimal downtime
Collaborate with the IT team to implement security measures including firewall management and network analysis
Maintain documentation of technical procedures and assist in analysing system performance issues
Communicate effectively with end-users to provide clear guidance on technical issues while delivering excellent customer service

Responsibilities & Required Skills

Database: Excel (must have basic knowledge of formulas) and SQL Server. You will be tidying up large Excel files, creating reports, managing duplicate records and managing SQL Server databases.
CRM: We use the Zoho CRM system to manage claims. You will be managing changes, workflows, users and templates. Training will be given.
G Suite: Create accounts, manage users, reset passwords, back up email data and disable accounts.
Devices/Operating Systems: Basic knowledge required in setting up desktops and laptops, diagnosing and resolving hardware and software faults, and managing printers and users.
Routers and Switches: Basic knowledge required to change ports when setting up new devices.
Phones: Managing users, downloading call logs and recordings, and managing settings such as IVR, call routing and other configurations.
Managing Backups: Managing CRM, email, phone and device backups.
Antivirus: Setting up new devices, managing and troubleshooting.
Inventory: Creating and managing inventory, keeping it up to date.
Workflows: Setting up new workflows, amending existing ones and troubleshooting (studying logs). Must have a strategic mindset to be able to understand and build workflows.
Communication: You will be answering phone calls and dealing with suppliers' and colleagues' queries via phone and email.
Work Environment: Must be able to work at a fast pace and under pressure.
Eligibility: Candidates must have the legal right to work in the UK without sponsorship and be seeking permanent employment.

Essential Requirements

Must have experience with computers and Microsoft Office. The ideal candidate will be passionate about IT and Microsoft Office and enjoy problem-solving.

Desirable Skills

Web Development: Knowledge of web development would be a bonus and highly desirable.
Artificial Intelligence (AI): Experience and education in AI technologies would be a bonus and highly desirable.

Please note: Your application will only be considered if you provide a complete cover letter as outlined below.

Relevant Experience: What relevant IT experience do you have that relates to this role?
Why You: Why would you be the ideal candidate for this IT Support Specialist position?
IT Projects: What IT projects have you worked on or completed (professional, academic, or personal)?
Qualifications: What relevant qualifications do you have (formal education, certifications, training, etc.)?
Availability: Confirm you can work our office hours (Monday-Thursday 9 AM-5 PM, Friday 9 AM-2 PM) and commute to our Prestwich office daily.
Right to Work: Please confirm your current right to work status in the UK and whether you require sponsorship for employment.

Working Hours

Monday to Thursday: 9 AM to 5 PM Friday: 9 AM to 2 PM

Job Type: Full-time

Benefits:

Company pension
Free parking

Education:

Certificate of Higher Education (preferred)

Experience:

IT: 1 year (preferred)

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company pension
Transport links

Ability to commute/relocate:

Prestwich M25 0JU: reliably commute or plan to relocate before starting work (required)

Experience:

IT: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in failsworth

IT Assistant

TechHub Support Analyst

NetSuite System Administrator

IT Systems Specialist

IT Support Engineer

IT Technician

Technical Account Manager, Enterprise Support, WWPS-UKGI

IT Support & Services

IT Technician

Trust Senior IT Technician

Software Support Engineer - SQL

Technical Customer Support & Product Development Specialist

Product Support Specialist - Tech

3rd Line Support Engineer

Graduate Software Support Engineer

Senior Technical Support Engineer

Technical Support Specialist - Automotive Engineering

1st Line Support Engineer

End User Support Engineer I

Senior Specialist, Production Services Application Support Analyst

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