Program leader Work, Jobs in Thornton Cleveleys, Lan (with Salaries)

Client Service Leader
Gallagher Benefit Services —Bloomfield
- Full-time
- Bachelor's degree
- Team management
- Training & development
5d
Store Manager
Jollyes Pets —Blackpool
- £30,000 - £34,000 a year
- Full-time
- Customer service
- Training & development
- Retail management
Quick apply
Kitchen Team Leader
Chef & Brewer - BRA_101 —Thornton
- Full-time
- Team management
- Employee assistance programme
- Employee discount
Quick apply
7d
Employer Solutions Manager
The Fedcap Group —Preston
- £36,555 - £40,170 a year
- Full-time
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Facilities Maintenance Vacancies
Amey Ltd —Lancaster
- Employee discount
Quick apply
10d
Senior CRM Manager
Science in Sport Group —Blackburn
- Up to £55,000 a year
- Doctoral degree
- Leadership
- Communication skills
- Employee discount
Senior Commercial Lines Client Service Manager
Gallagher —University
- Full-time
- Bachelor's degree
- Team management
- Mentoring
Employment Adviser
The Fedcap Group —Blackburn
- £27,642 - £29,407 a year
- Full-time
- Time management
- Annual leave
- Employee assistance programme
1d
Senior Housing Support Worker (23531)
Barnardo's —Preston
- £28,687 - £37,860 a year
- Hybrid work
- Annual leave
- Employee assistance programme
3d
Manufacturing Engineer – CNC Programmer
Expleo —Preston
- Writing skills
- Engineering
- Continuous improvement
Assistant Manager - UK
Zizzi —Lancaster
- £31,800 - £33,500 a year
- Hospitality
- Restaurant management
- Restaurant
- Employee assistance programme
- Employee discount
Relief Security Officer (Permanent 42 hours)
Securitas —Barrow-In-Furness
- £14.57 - £15.27 an hour
- Overtime
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Head of EHS EMEA
Flex LTD —Blackburn
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
12d
Tutor | Full time | Hothersall Lodge Outdoor Education Centre | Ribble Valley, Lancashire
Lancashire County Council —Longridge
- £25,919 - £27,817 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Solution Design Authority – US Programmes
BAE Systems —Warton
- From £75,000 a year
- Computer Science
- Engineering
- Analysis skills
chef
Pub & Social - BRA_202 —Penwortham
- Full-time
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Kitchen Team Leader
Hungry Horse - BRA_104 —Buckshaw Village
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Paint Sprayer
The Vella Group —Skelmersdale
- Full-time
- Bachelor's degree
- In-person
- Free parking
- Employee discount
Quick apply
CNC Programmer
AIS —Skelmersdale
- Up to £38,000 a year
- Full-time
- Continuous improvement
- Quality control
- Communication skills
- Employee assistance programme
Market Research Interviewer – Car Required – Full Time
IpsosmoriTelephone —Blackburn
- £23,000 a year
- Full-time
- No experience needed
- Communication skills
- Time management
- Employee discount

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Client Service Leader

Gallagher Benefit Services -
Bloomfield

Apply Now

Job details

Full-time
5 days ago

Qualifications

Client engagement
Mentoring junior staff
Process improvement
Performance management
Bachelor's degree
Team management
Partnership building
Customer renewal management
Relationship management
Professional development mentoring
Training & development

Full job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

As the Client Service Leader you will ensure delivery of exceptional service to Gallagher’s clients by managing our client service teams. You will champion branch initiatives and drive our dominant priorities. You will use your experience in client service and business insight to lead our team and create depth in our client relationships. We will look to you to develop and cultivate outstanding relationships within our branch and with our clients and vendor partners.

How you'll make an impact

You monitor overall book and client assignments for the team while managing 1-2 clients to keep you in touch with the marketplace
Providing guidance in the employee benefits Client Service Cycle to ensure a seamless renewal process and handle advanced service issues. We measure success based on retention and our renewal target is 95%
You continuously assess the performance of team members. You provide ongoing, timely feedback and coaching to improve performance
Prioritizing team workflow and ensure accountability and compliance in both internal and external partnerships
Communicating performance expectations and ensure team members have the resources to achieve their goals
You recognize the client strategy and can determine appropriate coverage solutions that support and enhance the clients' culture, values, and mission
You support consultants in winning new business by participating in meetings and calls with prospects and effectively communicating Gallagher’s Value Proposition
You encourage "cross-solving" with clients to communicate resources available within Gallagher that we may not currently provide (Pharmacy Practice, Retirement Services, HR Consulting, Voluntary Benefits, etc.) and actively seek business referrals
You champion Gallagher resources and tools to maximize efficiency in managing client deliverables
Guiding, developing, and mentoring new hires, account management, and team resources and foster team engagement by supporting our culture and driving commitment to the Gallagher Way
Complete internal professional development programs to gain an understanding of the insurance industry and GBS processes
We ask our team to exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way

What skills will make me successful in this role?

You are comfortable giving and receiving constructive feedback
Demonstrating a high level of professionalism in all interactions
You recognize each teammate is unique and seek to learn their unique goals and priorities
You have navigated the benefits market from the broker perspective, the renewal cycle, and the financial drivers that impact our clients
You take action to influence events, achieve team goals, and retain clients
Adaptable and remain composed and in an environment that requires balancing multiple priorities in any given day
You actively seek to develop your professional skills and improve efficiency and productivity
You are innovative and rarely satisfied with the status quo. You love to generate new and practical ideas and aim to continuously improve
You have a desire to build a knowledge of Gallagher tools, systems and shared resources
We look for the people who go the “Extra Mile” to achieve results that benefit the client, the Branch and Gallagher

About You

Required:

Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
1+ years supervisory experience. Appropriate licensing as required

Preferred:

Prior experience designing and implementing productivity and client service improvements
Experience leading and managing teams (preferably within a matrix environment) within an operational service delivery or shared services environment
Keen understanding of professional and industry standards/practices.

#LI-TW2

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

Refine Your Search

program leader jobs in thornton cleveleys, lan

Client Service Leader

Store Manager

Kitchen Team Leader

Employer Solutions Manager

Facilities Maintenance Vacancies

Senior CRM Manager

Senior Commercial Lines Client Service Manager

Employment Adviser

Senior Housing Support Worker (23531)

Manufacturing Engineer – CNC Programmer

Assistant Manager - UK

Relief Security Officer (Permanent 42 hours)

Head of EHS EMEA

Tutor | Full time | Hothersall Lodge Outdoor Education Centre | Ribble Valley, Lancashire

Solution Design Authority – US Programmes

chef

Kitchen Team Leader

Paint Sprayer

CNC Programmer

Market Research Interviewer – Car Required – Full Time

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