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Operations Assistant

edyn -
London

Apply Now

Job details

Qualifications

Microsoft Powerpoint
Microsoft Word
Hospitality
Meeting coordination
Travel arrangements
Project coordination
Internal department liaison
Microsoft Office Suite
Communication skills

Full job description

Location

London Bridge

Salary

OPERATIONS ASSISTANT – LONDON HQ

We are looking for a proactive and organised Operations Assistant to support our Operations team at Head Office. This is a great opportunity for someone looking to build a career in hotel operations, gaining exposure to multi-site hospitality management across the UK and Europe.

You will play a key role in supporting day-to-day operational activity, liaising with hotels, and helping ensure smooth communication between Head Office and on-property teams. This role is based five days a week in our London Bridge Head Office.

THE STAGE IS SET

The stage is set for something different. We don’t run conventional hotels; we build places with character and intent.

What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach.

Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost.

This is our backdrop. We’re on an exciting journey step on stage and play your part.

THE WORK IN YOUR HANDS

Provide administrative and operational support to the Operations team
Act as a point of contact between Head Office and hotel teams
Assist with reporting, data tracking, and performance updates
Support the coordination of operational projects and initiatives
Help maintain operational standards, procedures, and documentation
Assist with new hotel openings and refurbishments where required
Arrange travel, meetings, and logistics for the Operations team
Handle ad hoc tasks to support the wider business

Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description.

THE FIRE YOU CARRY

Highly organised with strong attention to detail
Excels in a fast-paced, dynamic environment with a strong entrepreneurial spirit.
Excellent communication skills, both written and verbal
Confident using Microsoft Office (Excel, Word, PowerPoint)
Able to manage multiple tasks and priorities in a fast-paced environment
A team player with a proactive and flexible approach
Previous experience in hospitality, operations, or administration is desirable but not essential
Interest in hotel operations and working with international teams

WHAT WE LOOK FOR

We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose.

If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact.

Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Apply Now

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