Learning and development advisor Work, Jobs in Esh, Dur (with Salaries)

HR Manager
ResQ —Seaham
- £40,000 - £44,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Employee discount
22h
Senior Technical Architect
Department for Work and Pensions —Newcastle upon Tyne
- £57,946 - £81,267 a year
- Overtime
- Hybrid work
- Presentation skills
- SharePoint
- Leadership
- Annual leave
- Employee assistance programme
12d
Linen Porter
Dakota Hotels —Newcastle upon Tyne
- £12.80 an hour
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
22h
Room Attendant Housekeeper / Cleaner
Dakota Hotels —Newcastle upon Tyne
- £12.80 an hour
- Part-time
- Hotel
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
22h
Retail Customer Advisor (Gateshead - Metro Centre) - 30 hours
Three UK —Gateshead
- £13.72 an hour
- Weekend availability
- Employee discount
Quick apply
6d
Restaurant Waiter/Waitress
Dakota Hotels —Newcastle upon Tyne
- £15.04 an hour
- Full-time
- Serving
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
6d
Liz Earle - Counter Manager
Boots —Gateshead
- £27,121 - £30,506 a year
- Weekend availability
- School
- Store discount
- Employee discount
6d
Senior Oracle ERP Service Delivery Manager
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Travel
Quick apply
Apprentice - Customer Service - Central Government
NECSWS —Hartlepool
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Annual leave
Corporate Tax, Senior Manager
SW Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Business development
- Team management
- Mentoring
Quick apply
Technical Director – Coastal Engineering
Ramboll —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Business development
- Team management
Quick apply
Head of Power Systems (m/f/d) UK & Ireland
Ramboll —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Leadership
- Annual leave
Quick apply
Head of Counter Fraud Learning & Development
Cabinet Office —Newcastle upon Tyne
- £69,308 - £80,342 a year
- Full-time
- Presentation skills
- Contracts
- Training & development
- Annual leave
5h

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HR Manager

ResQ -
Seaham

Apply Now

Job details

Full-time
£40,000 - £44,000 a year
22 hours ago

Benefits

Employee discount

Qualifications

Business intelligence
Employee relations case handling
Coaching
Employment law
Employee relations
Microsoft Office Suite
Microsoft Office
Performance management
Analysis skills
Continuous improvement
Team management
Decision making
Human resources
Training & development
Employee engagement
Communication skills
Analytics

Full job description

HR Manager

ResQ are an outsourced contact centre with a difference. We pride ourselves on delivering high-quality specialist services as true partners to highly recognised, leading brands in the energy, telecoms, digital, and media sectors.

At ResQ, we’re all about innovation, inclusion, and putting our people first. We are deeply committed to our team and culture, striving to remain a top employer of choice. We believe in celebrating high achievers, embracing individuality, and making work more than just a job. Our vibrant workplace culture encourages everyone to thrive and contribute to our success. As a certified ‘Great Place to Work’ employer, we’re committed to creating an environment where everyone can shine.

We’ve got an exciting opportunity for an HR Manager at our Office in Seaham. Reporting to the Head of People, you’ll align ResQ's business objectives with the goals of our employees and management teams. You’ll be the bridge that ensures successful partnerships between HR and the rest of our business, delivering value-added services that reflect our mission. We’re looking for a driven and progressive HR professional who can help us innovate our HR function.

What can you expect from this role?

We are looking for an experienced HR Manager to lead our HR function in Seaham while working closely with our HR Manager in Hull to deliver a consistent, people-focused service across both sites.

This is a varied role that combines leadership, operational HR and continuous improvement. You'll have the opportunity to make a real impact through developing your team, supporting leaders and helping shape the employee experience across ResQ.

Your responsibilities will include:

Leading, developing and coaching the Seaham HR Advisors, creating a high-performing team that delivers an excellent HR service.
Building strong relationships with operational leaders and managers across the Seaham site, providing practical, commercially focused people advice and support.
Working closely with the HR Manager in Hull to ensure consistency in approach, decision making and delivery across both locations.
Managing a broad range of employee relations matters, from day-to-day advisory support through to complex investigations, disciplinaries, grievances, absence management and organisational change.
Supporting and coaching managers to build capability, confidence and accountability in managing their teams.
Driving employee engagement initiatives and supporting site-specific action plans that improve colleague experience, retention and performance.
Using people data, trends and insights to identify opportunities and support business decision making.
Contributing to workforce planning, organisational change and business improvement initiatives.
Ensuring HR policies, procedures and practices are applied consistently and remain compliant with employment legislation.
Supporting the development and implementation of HR projects and people initiatives across both sites.
Working in partnership with Learning & Development to support leadership capability and colleague development.
Acting as a visible and trusted HR presence within the Seaham operation, promoting a positive and inclusive working environment.

What are we looking for?

CIPD Level 5 qualification or equivalent is essential, along with a proven and successful track record in an HR role.
At least 3 years of experience handling complex employee relations matters.
Previous experience leading, coaching and developing an HR team.
Experience building effective relationships and influencing stakeholders at all levels within a fast-paced operational environment.
A pragmatic and hands-on approach, with the ability to balance strategic priorities alongside day-to-day operational demands.
Familiarity with various HR disciplines, including organisational development, performance management, and employment law.
A deep passion for all aspects of HR with a knack for building strong relationships.
A natural problem-solver with outstanding verbal and written communication skills.
Strong analytical and problem-solving abilities, with proficiency in Microsoft Office, particularly Excel.
Experience working within contact centre, customer service, retail, logistics or similarly fast-paced environments would be advantageous.

Why Join Us?

At ResQ, you’ll be part of a progressive HR team that values innovation, diversity, and employee well-being, professional development opportunities, and a supportive work environment where your contributions make a difference.
We offer competitive compensation of £40,000 - £44,000, dependant on experience.
You’ll get 25 days holiday, plus bank holidays and your birthday off if it falls on a working day.
Exclusive High Street Offers: Enjoy discounted prices and savings at your favourite high street shops.
Amazing discounts on mobile phone plans for you and your family!

If you’re ready to take your HR career to the next level and be part of a team that’s shaping the future of HR at ResQ, apply now!

Apply Now

Refine Your Search

learning and development advisor jobs in esh, dur

HR Manager

Senior Technical Architect

Linen Porter

Room Attendant Housekeeper / Cleaner

Retail Customer Advisor (Gateshead - Metro Centre) - 30 hours

Restaurant Waiter/Waitress

Liz Earle - Counter Manager

Senior Oracle ERP Service Delivery Manager

Apprentice - Customer Service - Central Government

Corporate Tax, Senior Manager

Technical Director – Coastal Engineering

Head of Power Systems (m/f/d) UK & Ireland

Head of Counter Fraud Learning & Development

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