Client advisor Work, Jobs in Eastham, Chs (with Salaries)

Customer Service Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Enhance Services —Liverpool
- £14 - £16 an hour
- Full-time
- Bilingual
- English
- Data entry
- Free parking
Quick apply
14h
Sales Executive
Auto Time Systems Northern Limited —Wigan
- £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
Occupational Health Physician
Tetra Tech —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Case management
- Employee assistance programme
AI Solution Architect
American Bureau of Shipping (ABS) —Warrington
- Full-time
- Azure
- Computer Science
- Bachelor's degree
Senior Principal Mechanical Engineer - Water Sector
Stantec —Warrington
- Business development
- Mentoring
- Training & development
- Annual leave
Senior/Principal Nuclear Safety Engineer
AFRY —Warrington
- Full-time
- Hybrid work
- Engineering
- Flexible schedule
Quick apply
Welfare Benefits Advisor- Negotiable Part Time or Full Time
Sefton Carers Centre —Liverpool
- £26,339 a year
- Part-time
- Hybrid work
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
14h
Customer Care Advisor
Net World Sports —Wrexham
- £25,500 a year
- Weekend availability
- Microsoft Word
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
15h
Assistant Director of Operations (Housing & Support)
The Riverside Group —Liverpool
- £95,660.26 a year
- Full-time
- Customer service
- Business development
- Continuous improvement
22h

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client advisor jobs near eastham, chs

Customer Service Advisor

Pinnacle Group -
Liverpool

Quick apply

Job details

Full-time
£26,227.50 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Car scheme
Sick pay

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Complaint handling
Appointment booking and call handling
Customer interaction
Outbound calling
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking to recruit a skilled Customer Services Advisor to join our Homes Team based in Speke.

Your responsibilities will include handling inbound and outbound calls , providing assistance to customers complaints and/or queries and ensuring accurate diagnosis of repairs.

You will need excellent communication skills, a friendly demeanor, and the ability to work efficiently under pressure. If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you.

This is a full time role with a rota between the hours of 7.30am - 9.30pm, Monday - Sunday. The rota will include working 2 weekends in 10, 2 later shifts in 10 with other shifts in-between.

This is a hybrid role with fixed office days on Tuesdays, Thursdays and Fridays.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Handling multiple call types to include repairs, general home enquiries and complaint calls ensuring all complaints are diagnosed accurately all complaints logged efficiently and families are provided with an accurate response to their home inquiry.
Ensure all related repairs are diagnosed, recorded accurately and updated where appropriate within the available IT systems
Deliver clear communications with every family member to maximise access opportunities where new appointments are created.
Proactively communicate with both RAMS to ensure transparency of specific family circumstances
Ensure no appointments are booked beyond the target time for the appointment and also drive speed to aim for a resolution at the earliest opportunity.
Providing impeccable levels of service to the armed forces families

Key requirements:

Strong customer service skills and at least a years’ experience within a customer facing / verbal role
Able to communicate clearly both verbally and written
Able to maintain effective working relationships at all levels, and work collaboratively with client and supply chain organisations
Exceptional telephone manner.
Successfully completes SC security clearance

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans
Company Car/Car Allowance
Electric Vehicle Scheme

Quick apply

Refine Your Search

client advisor jobs in eastham, chs

Customer Service Advisor

Customer Service Advisor

Sales Executive

Occupational Health Physician

AI Solution Architect

Senior Principal Mechanical Engineer - Water Sector

Senior/Principal Nuclear Safety Engineer

Welfare Benefits Advisor- Negotiable Part Time or Full Time

Customer Care Advisor

Assistant Director of Operations (Housing & Support)

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