Customer service representative Work, Jobs in Henlow, Bdf (with Salaries)

Customer Support Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
- University
2h
Membership Assistant
Sopers House —Potters Bar
- £11 - £13 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Employee discount
Quick apply
12d
Customer Service Assistant
B&M Retail —Leighton Buzzard
- £10.85 - £12.71 an hour
- Part-time
- Employee discount
4h
Customer Services Assistant
Chelmsford Star Co-operative Society —St. Neots
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
11d
Customer Services Assistant - Instore Bakery
OurCoop —Houghton Regis
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
11d
Customer Service Assistant
MSP Noble Limited —Huntingdon
- £12.71 an hour
- Part-time
- Customer service
- In-person
- Retail sales
Quick apply
Membership Consultant
Anytime Fitness —Harlow
- From £12.71 an hour
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
3d
Customer Services Assistant - Instore Bakery
Chelmsford Star Co-operative Society —Luton
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
11d
Customer Service Assistant Over 18
Tenpin - Milton Keynes —Milton Keynes
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Membership Advisor
Bannatyne —Milton Keynes
- £12.71 an hour
- Weekend availability
- Sales
- Marketing
- Customer service
- Annual leave
- Employee assistance programme
Customer Service Advisor
Scania —South Mimms
- From £28,025 a year
- Full-time
- Travel
- No travel
- Employee discount
- Life insurance
6d
One Stop - Customer Service Assistant
One Stop —Harlow
- £12.81 an hour
- Full-time
3d
Guest Services Representative
U.S. Air Forces, Europe —Alconbury
- £15.50 an hour
- Weekend availability
- Customer service
- Travel
- In-person

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Customer Support Administrator

University of Cambridge -
Cambridge

Apply Now

Job details

Permanent | Part-time
£31,236 - £35,608 a year
2 hours ago

Qualifications

Microsoft Word
Stakeholder liaison
Administrative support experience
Process improvement
Internal department liaison
Microsoft Office Suite
Administrative experience
Telecommunication
Customer support
Communication skills
Help desk

Full job description

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The Customer Support Administrator will join a team of four working to support UIS staff. The UIS Infrastructure Admin team supports 400 users across UIS (The University of Cambridge's central IT team) and also liaises with groups outside UIS.

As a Customer Support Administrator you will:

Provide administrative support to UIS service teams including purchasing and stock control as required/directed.
Liaise directly with University staff from all departments and colleges over order & billing enquiries.
As part of the Telecoms Helpdesk, manage customer incidents and service requests within specified SLA response and resolution times to achieve high customer satisfaction for Telecoms queries. (Desk phones, Mobiles, Teams Telephony).
Review, develop and maintain office processes and procedures to provide efficiencies where possible.

This role is offered on a permanent contract, usually based on the University's West Cambridge Site. Hybrid working is available with this post, but you will be expected to be on-site (At the UIS's office currently in West Cambridge) at least two days a week as part of the role involves helping to process deliveries & dispatches. The role may require occasional travel across the city of Cambridge visiting University sites.

What you will need:

Experience of working in an administrative role.
Experience of working in a customer service role.
Experience of using standard software packages (e.g Word, Excel, Teams and Outlook).
Excellent organisation skills, accuracy and attention to detail.
Excellent verbal, written and interpersonal communication skills.
Proven ability to develop and maintain your own knowledge in your field.
Proven experience of managing orders, invoicing & billing queries.
Experience of working in an IT department would be desirable.
Experience of dealing with corporate mobile phone contracts would be desirable.
Experience of supporting communication services (e.g. MS Teams, Zoom, etc.) would be desirable.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

If you would like more information about this role, informal enquiries can be directed by email to [email protected].

Please quote reference VC50700 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Apply online

Apply Now

Refine Your Search

customer service representative jobs in henlow, bdf

Customer Support Administrator

Membership Assistant

Customer Service Assistant

Customer Services Assistant

Customer Services Assistant - Instore Bakery

Customer Service Assistant

Membership Consultant

Customer Services Assistant - Instore Bakery

Customer Service Assistant Over 18

Membership Advisor

Customer Service Advisor

One Stop - Customer Service Assistant

Guest Services Representative

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