Technical support Work, Jobs in Wickham, Brk (with Salaries)

IT Support Assistant
Serco Plc —Swindon
- Full-time
- Hybrid work
- Windows
- Continuous improvement
- IT
- Employee assistance programme
9h
Service Desk Analyst
Serco Plc —Swindon
- £28,330.74 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Employee assistance programme
1d
Service Desk Analyst (1st Line)
XPS Pensions Group —Reading
- Full-time
- Azure
- Microsoft Office
- Computer networking
- Employee discount
- Referral programme
1d
Operations & Systems Administrator
Makespace Oxford CIC —Oxford
- £28,000 a year
- Part-time
- Computer literacy
- Travel
- In-person
- Work from home
- Sick pay
Quick apply
6d
Export Sales & Technical Support
Kidd Farm Machinery Ltd —Devizes
- £50,000 - £75,000 a year
- Full-time
- Up to 50% travel
- Sales
- Travel
- Free parking
Quick apply
Second Line Support
Southern Communications Group —Dummer
- £26,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
Identity Access Management Systems Admin
Oxford Nanopore Technologies —Oxford
- Full-time
- SharePoint
- APIs
- Communication skills
Technical Material Support Specialist (Spanish speaker)
ATEXIS —Brize Norton
- Full-time
- Spanish
- Engineering
- Maintenance
Quick apply
ICT Consultant
turn IT on —Reading
- £26,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
4d
Associate Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Systems Support Engineer (Hardware)
Infinitesima —Abingdon
- £40,000 - £48,000 a year
- Hybrid work
- Engineering
Quick apply
Service Desk Administrator / Coordinator
Zetes Ltd —Twyford
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- Analysis skills
- Free parking
Quick apply
Technical Support Advisor - Bókun (French Speaker)
Tripadvisor —Oxford
- Weekend availability
- Customer service
- English
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Assoc Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
SERVICE DESK LEAD L2(CONTRACT)
Wipro Limited —Reading
IT Technician
RefurbMAC —Oxford
- £9 an hour
- Computer Science
- IT
- Computer skills
Systems Administrator (Linux/Unix)
Visa Europe Limited —Basingstoke
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Customer Service Advisor - Italian Speaker (Bokun)
Tripadvisor —Oxford
- Weekend availability
- Hybrid work
- Customer service
- English
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
GI Systems Training & Support Officer
National Trust —Swindon
- £30,966 a year
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Free parking
- Employee assistance programme
1d
Support Technician (EMEA Helpdesk)
Utelogy —Basingstoke
- £25,420 - £35,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick apply
1d

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IT Support Assistant

Serco Plc -
Swindon

Apply Now

Job details

Full-time
9 hours ago

Benefits

Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Windows
Continuous improvement
IT support
IT
Communication skills
Intune

Full job description

IT Support Assistant

Location: Defence Academy of the United Kingdom, Shrivenham, SN6 8LA

Salary: Competitive plus excellent benefits

Schedule: Perm/FT/37 hours per week

Ready to impact a better future?

As an IT Support Assistant in our Defence Academy team, you’ll provide vital first- and second-line technical support that helps keep essential technology services running smoothly. Your work will ensure colleagues, students, and stakeholders have the tools and support they need to succeed.

Every day, your work will have purpose. By maintaining IT equipment, supporting users, managing technology assets, and helping deliver reliable digital services, you’ll contribute to an environment that enables learning, development, and operational excellence. Our work touches lives, and your contribution will help create impactful solutions while supporting a positive impact on communities and the future.

What you’ll do as a IT Support Assistant

Provide first- and second-line IT support, resolving incidents and service requests within agreed service levels.
Prepare, configure, deploy, collect, and support end-user devices, hardware, software, and peripherals.
Maintain accurate IT asset records, including auditing equipment and updating asset databases.
Install, configure, and support Microsoft Windows desktop operating systems and associated applications.
Investigate and resolve equipment audit discrepancies and support the disposal of obsolete technology in line with procedures.
Contribute to IT projects, refresh programmes, knowledge management activities, and continuous improvement initiatives.

Does this sound like you?

Experience providing IT support or working within a technology-focused environment.
Strong attention to detail with the ability to maintain accurate records and complete audits.
Effective communication skills and the ability to support users with varying levels of technical knowledge.
Ability to prioritise workloads, solve problems, and work both independently and collaboratively.
Knowledge of Microsoft 365, Microsoft Intune, Windows desktop operating systems, or ITIL (Information Technology Infrastructure Library) principles would be advantageous.

What we offer

25 days’ holiday plus bank holidays.
Up to 6% contributory pension scheme
Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Let’s impact a better future, together. Apply today.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact [email protected].

defencejobs

Apply Now

Refine Your Search

technical support jobs in wickham, brk

IT Support Assistant

Service Desk Analyst

Service Desk Analyst (1st Line)

Operations & Systems Administrator

Export Sales & Technical Support

Second Line Support

Identity Access Management Systems Admin

Technical Material Support Specialist (Spanish speaker)

ICT Consultant

Associate Application Analyst

Systems Support Engineer (Hardware)

Service Desk Administrator / Coordinator

Technical Support Advisor - Bókun (French Speaker)

Assoc Application Analyst

SERVICE DESK LEAD L2(CONTRACT)

IT Technician

Systems Administrator (Linux/Unix)

Technical Customer Service Advisor - Italian Speaker (Bokun)

GI Systems Training & Support Officer

Support Technician (EMEA Helpdesk)

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