Customer service representative Work, Jobs in Abbotskerswell, Dev (with Salaries)

Customer care Advisor-Seasonal
Nkuku —Totnes
- £13.45 an hour
- Monday to Friday
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
Quick apply
10d
Customer Service Advisor 12 Month Fixed Term Contract
Olleco —Newton Abbot
- £10,998.80 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Advisor
EE —Plymouth
- £13,928.53 - £17,410.67 a year
- Part-time
- Annual leave
Customer Service and Admissions Advisor
Exeter College —Exeter
- £25,456 - £26,832 a year
- Part-time
- Annual leave
5d
Customer Service Coordinator
Millbrook Healthcare Group Ltd —Paignton
- £26,436.80 a year
- Full-time
- Computer literacy
- Data entry
- Office experience
- Free parking
- Employee discount
Quick apply
Sales & Customer Service Administrator
Crediton Milling Company Limited —Crediton
- From £12.71 an hour
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
4d
Customer Service Advisor (Part-time)
Taking Care Ltd —Exeter
- £24,800 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Store discount
Quick apply
3d
Client Service Advisor
Children1st Mediation —Plymouth
- £13.50 - £15.00 an hour
- Part-time
- Administrative experience
- Data entry
- AI
- Free parking
Quick apply
4d
Client Support and Hardware Specialist
DigiTickets —Exeter
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Computer networking
- POS
Quick apply
4d
Client Services Assistant
Stephens Scown —Exeter
- Full-time
- Hybrid work
- Microsoft Word
- Front desk
- Communication skills
- Annual leave
Client Services Representative Receptionist
AmicusLaw Southwest LLP —Heavitree
- £23,500 a year
- Full-time
- Analysis skills
- Travel
- Front desk
Quick apply
Customer Service Advisor
CMO SUPERSTORES LTD —Plymouth
- £13.39 - £13.40 an hour
- Full-time
- Computer literacy
- English
- Data entry
- Employee assistance programme
Quick apply
Call Centre/Admin Assistant
Specsavers —Exeter
- Up to £12.91 an hour
- Weekends only
- Communication skills
- Employee discount
- Sick pay
12d
Sales/Customer Service
Office Shop Direct —Plymouth
- £12.71 - £14.00 an hour
- Full-time
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
Complaints Customer Service Advisor - Plymouth
Angard Staffing —Plymouth
- £13.93 an hour
- Temporary
- Word processing
- Computer literacy
- English
- Annual leave
Customer Service Advisor
Barclays —Exeter
- £26,700 a year
- Weekend availability
- Banking
- Life insurance
Customer Service Representative
U-Drive —Exeter
- £30,708 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
Millbrook Healthcare Group Ltd —Plymouth
- £26,436.80 a year
- Full-time
- Computer literacy
- Computer skills
- Office experience
- Employee discount
- Flexible schedule
Quick apply
Customer Representative - Exeter
Nationwide Building Society —Exeter
- From £26,500 a year
- Temporary
- Banking
4d
Customer Service Assistant
Southern Co-op —Exeter
- Employee assistance programme
- Employee discount

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Customer care Advisor-Seasonal

Nkuku -
Totnes

Quick apply

Job details

Fixed term contract
£13.45 an hour
10 days ago

Benefits

Employee discount
Paid volunteer time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Returns processing
Computer literacy
ERP software
Microsoft Office Suite
Complaint handling
Computer skills
Customer interaction
Communication skills

Full job description

About Us

At Nkuku, we create beautifully handmade home and lifestyle products. Working with artisans around the world, we blend timeless design with traditional craftsmanship and natural materials. Everything we do is shaped by our core values: Natural, Crafted, and Ethical – from the way we design to how we source and produce.

We’re a certified B Corp, which means we believe business can be a force for good, creating beautiful products whilst doing right by the people we work with and the planet we rely on.

As a Real Living Wage Employer, we make sure everyone in our team is paid fairly and respectfully, based on the real cost of living. For us, it’s a simple but important part of doing the right thing.

Nkuku has a strong sense of family at its heart. Our culture is warm, collaborative and down-to-earth, with a shared commitment to doing things properly with care, creativity and purpose.

About you:

We are looking for someone with great personality, personable and caring who enjoys a challenge and works well under pressure. You need to be a team player and must like to help people, with the ability to convey that over the phone or in written communications.

We’re an ethical and inclusive employer so want you to feel free to be yourself, also possessing the ability to bring our core values alive in everything you do.

About this role:

This is a fixed term role until 31st January 2027 - with roles for full time or consideration for part time.

Reporting to the Customer Care Supervisor we’re looking for a Customer Care Advisor to join our friendly team, in our offices in Dartington. We offer Hybrid working, but you will be required to work in the office 2 days per week, apart from the training period when you will be required to be in the office every working day. You will be required to work over Monday to Friday, 9am to 5:30pm and also Sundays on a rota. You will be working as part of the customer care team to ensure that emails and phones are answered promptly that customer orders and returns are managed effectively and efficiently through the system, as well as offering assistance to general office management.

About your key responsibilities:

Prioritise and process customer orders and requests submitted by telephone and email
Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products
Input and process orders received through phone, email and chat.
Take payments safely and securely, following all relevant legislation
Process customer returns, credits and replacements accurately ensuring stock and finance is managed correctly.
Learn how to use database systems and technology to deliver great customer care
Check product availability for customer orders.
Communicate with customers about their orders, including any delays or changes in delivery

About your skills and knowledge:

Good level of customer care experience within customer facing role, ideally within a call centre environment.
Ability to work as part of a team, under pressure, all with a can-do attitude
Ability to maintain a high degree of professionalism even under pressure
Work to deadlines through prioritising your work logically, helping to find solutions to sometime complex scenarios/problems
Have a can-do attitude, be open minded and flexible in approach
Highly organized, efficient as well as offering a high attention to detail and keep accurate records
Strive to offer the best customer service. Be friendly and patient with great listening skills.
Be computer literate and confident in your experience with using Microsoft packages, including Excel (basic), work and Outlook.
Although not essential, previous experience within a customer focused business and use of Khaos Control (ERP system) is advantageous
Good communication skills – personable and good telephone manner

About benefits available to you

A competitive salary and incentives
25 days holiday per year
Great team discounts on Nkuku products and within the Café
Paid Charity Volunteering Days
Charitable Giving Program
Fitness Classes
We’re a growing business that encourages our people to grow with us.
To be around like-minded people who want to offer great service within a relaxed, friendly and ethically conscious environment.

About our Equality, Diversity and Inclusion principles:

We recruit based on skills and potential and we encourage applications from people of all backgrounds and life experiences. Nkuku are committed to creating an inclusive workplace where everyone feels valued.

Quick apply

Refine Your Search

customer service representative jobs in abbotskerswell, dev

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