Learning and development Work, Jobs in Alderley Edge, Chs (with Salaries)

Legal Assistant
Bott and Co —Wilmslow
- £25,500 a year
- Weekend availability
- Hybrid work
- Customer service
- Data entry
- In-person
- Employee discount
- Referral programme
Quick apply
13d
Young Peoples Community Support Worker (PBS)
Together Trust —Wythenshawe
- £13.45 - £16.81 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Co Production, Participation and Engagement Manager
DAVID LEWIS CENTRE —Alderley Edge
- £39,598 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
Recruitment and Onboarding Coordinator
Blazing Stars Education —Cheadle
- Up to £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
13d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Computer skills
- Work from home
Quick apply
Graduate Business Development Executive
Praetura —Wilmslow
- Full-time
- Business development
- Communication skills
- Free parking
- Life insurance
Quick apply
10d
Research Assistant
The Christie NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Full-time
- Nursing
- Doctoral degree
- Psychology
4d
Camera Assistant, Coronation Street - 12 Months FTC
ITV —Manchester
- £28,987 - £36,184 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
13d
Trainee Account Executive (HF135374712)
Flourish —Wilmslow
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
TLSE Coordinator (Information Advice & Guidance)
The University of Manchester —Manchester
- £33,002 - £36,636 a year
- Hybrid work
- Management
- Computer literacy
- Administrative experience
- Annual leave
- Employee discount
6d
Copywriter Lead (Part-Time)
Christy UK —Stockport
- From £35,000 a year
- Part-time
- Hybrid work
- English
- Communication skills
Quick apply
10d
Project Coordinator
Belong —Nantwich
- £32,209 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Agile
Quick apply
Business Systems & Network Support Coordinator
Speedy Freight —Knutsford
- £35,000 a year
- Full-time
- In-person
Quick apply
10d
Inclusion Student Manager
Cheadle Hulme School —Cheadle Hulme
- £33,726 - £40,222 a year
- Full-time
- First Aid Certification
- School
10d
Business Administrator
Gray Healthcare Ltd —Macclesfield
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Free parking
Quick apply
Quality & Compliance Graduate
Tullis Russell Coaters Ltd —Macclesfield
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Quality control
- Free parking
Quick apply
3d
Entry Level Sales and Marketing Representative
Volata LTD —Manchester
- From £25,511 a year
- Full-time
- Sales
- No experience needed
- In-person
- Referral programme
Quick apply
Trainee Account Executive (HF1353737)
Flourish —Poynton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Training Advisor
GAUCHO Restaurants —Manchester
- £38,500 a year
- Full-time
- Hospitality
- Management
- Presentation skills
- Annual leave
Quick apply
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Continuous improvement
- Health & wellbeing programme
- Annual leave

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learning and development jobs near alderley edge, chs

Legal Assistant

Bott and Co -
Wilmslow

Quick apply

Job details

Permanent | Full-time
£25,500 a year
13 days ago

Benefits

Casual dress
Company pension
Company events
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Stakeholder liaison
GCSE
Data entry
Customer interaction
Outbound calling
Communication skills
A Level
Time management

Full job description

This is a fantastic opportunity to join a dynamic legal team that is proud to deliver first class legal services with a workable model post Personal Injury Reforms. This is a hugely customer facing role offering frontline client contact supported by our ground-breaking technology and case management software.

Your role will be to effectively and productively support and assist the Road Traffic Accident Fee Earners, Official Injury Claims Team and wider department in running their case load. To uphold excellent customer service and support the client for the duration of their claim.

Your KPI’s:

· Ensure all incoming calls answered promptly

· Prioritising Tasks in line with the Legal Assistant Bott Way

· Providing Excellent Customer Service

· Ensure all urgent tasks are dealt with daily.

· Consistently aim for 10 outgoing calls per day.

No tasks older than 5 working days in the to do list.

Key Tasks:

Provide general administrative and clerical support and ensure tasks are carried out with the appropriate prioritisation
· Dealing with inbound and outbound phone calls; providing clear advice and support to clients together with Insurers, Solicitors, Courts and other third parties
· Dealing with inbound full instruction calls via the source hunt groups and acting as an overflow when needed. This includes call backs.
· Upholding customer service standards of call handling measured by quarterly call reviews.
· Inputting data accurately
· Ensuring payment requests are raised accurately
· Participation and engagement during in-house training sessions
· Able to assist in identifying own training needs and following the correct channels to request training
· Be confident in bringing any error in process or areas for improvement to the attention of your Line Manager
· To liaise with external agencies and suppliers

Education or equivalent:

· GCSE Maths and English

· Law A-Level – desirable but not required

Experience:

o Experience in the use of Visualfiles or similar claims management system – desirable but full training will be provided

o Experience of working in a legal environment

o Customer service experience

o Experience in Call Handler legal role

Skills:

o The ability to work under pressure

o The ability to multitask

o Excellent prioritisation and planning skills

o Excellent time management

o A flexible attitude

o A strong team player

o Excellent customer service skills

o Confident and professional telephone manner

o Good communication skills

o Active listening skills

o The ability to tailor communication dependent upon the recipient

o Attention to detail and accuracy

o A professional demeanour

o Positive attitude and focussed

The hours are 37.5 hours per week on a variable shift pattern, including some weekend work. You will be based in the Office with the opportunity to have 1 day working from home once you have passed your probationary period.

Bott and Co offer a comprehensive benefits package which includes a generous bonus scheme paid monthly, pension scheme, summer and Christmas parties. Alongside this, you will be entitled to 23 days holiday per annum, rising to 25, after 1 years service plus bank holidays.

From day one, you'll have access to our structured Learning & Development Framework, designed to support your progression throughout your career. As you develop, you'll complete a range of role-specific training modules covering topics such as Introduction to Personal Injury Law, Introduction to Litigation, Understanding Medical Reports and other key professional skills. The programme combines classroom training, e-learning and practical workshops to give you the confidence, knowledge and practical experience needed to progress through the business.

For more information and employee testimonials on what it is like to work at Bott and Co, please visit our LinkedIn Bott Life page - https://www.linkedin.com/company/bott-and-co/life

Bott and Company is an equal opportunities employer.

Bott & Co Solicitors Ltd will not accept any applications via recruitment agencies. If you wish to apply please do so via the directions above.

Job Types: Full-time, Permanent

Pay: £25,500.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Referral programme

Experience:

Customer service: 2 years (preferred)

Work Location: Hybrid remote in Wilmslow SK9 1HG

Quick apply

Refine Your Search

learning and development jobs in alderley edge, chs

Legal Assistant

Young Peoples Community Support Worker (PBS)

Co Production, Participation and Engagement Manager

Recruitment and Onboarding Coordinator

Customer Service Advisor

Graduate Business Development Executive

Research Assistant

Camera Assistant, Coronation Street - 12 Months FTC

Trainee Account Executive (HF135374712)

TLSE Coordinator (Information Advice & Guidance)

Copywriter Lead (Part-Time)

Project Coordinator

Business Systems & Network Support Coordinator

Inclusion Student Manager

Business Administrator

Quality & Compliance Graduate

Entry Level Sales and Marketing Representative

Trainee Account Executive (HF1353737)

Training Advisor

Project Coordinator

I want to receive the latest job alerts for learning and development in alderley edge, chs

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