Logistics Work, Jobs in Alfreton, Dby (with Salaries)

Customer Service Analyst
FERRERO —Alfreton
- Continuous improvement
- Communication skills
- Analytics
Warehouse/ Logistics/ Manufacturing Tutor
Serco Plc —Uttoxeter
- £33,738 - £37,652 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Production Operative - Dispatch
DFS —Alfreton
- £25,866 - £26,529 a year
- Rotating shift
- Warehouse experience
- Paid training
- Employee discount
Quick apply
3d
Transport Planner
Kinaxia Transport & Warehousing —South Normanton
- Full-time
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Warehouse Operative - Tote Prep / Infeed
Alliance Healthcare —South Normanton
- Full-time
- Writing skills
- Forklift
- Warehouse experience
6d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Chesterfield
- Full-time
- English
- Continuous improvement
- Team management
Customer Operations Administrator
The Sofa Delivery Company —Nottingham
- Weekend availability
- Google Suite
- Customer service
- Data entry
Quick apply
Lead Associate - Operations
Wesco —Chesterfield
- Full-time
- Computer literacy
- Forklift
- Warehouse experience
- Annual leave
- Employee discount
Logistics Manager
AvantiGas —Chesterfield
- Continuous improvement
- Leadership
Customer Service Analyst - 12 Months FTC
FERRERO —Alfreton
- Temporary
- Continuous improvement
- Communication skills
Despatch Loader
Alliance Healthcare —South Normanton
- Full-time
- Writing skills
- Forklift
- Warehouse experience
6d
Order Processing & Logistics Administrator
Brightwake Ltd —Kirkby in Ashfield
- From £26,000 a year
- Full-time
- CRM software
- IT
- In-person
Quick apply
Warehouse Operative - Picker
Alliance Healthcare —South Normanton
- Part-time
- Writing skills
- Forklift
- Warehouse experience
6d
GSS Export Administrator
Forbo —Ripley
- Full-time
- Continuous improvement
- Computer skills
- Communication skills
Warehouse Operative - Wave Replenishment
Alliance Healthcare —South Normanton
- Part-time
- Writing skills
- Organisational skills
- Warehouse experience
- Employee assistance programme
- Employee discount
6d
Continuous Improvement Manager – Logistics & Warehousing
Buy It Direct —Castle Donington
- Up to £65,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Continuous improvement
- AI
- Communication skills
Stock Controller
Omnia Resourcing —Alfreton
- £12 - £14 an hour
- Temporary
- Continuous improvement
- School
Transport Supervisor (Nights)
Moran Logistics —Castle Donington
- £30,000 a year
- Full-time
- Customer service
- Data entry
- In-person
- Free parking
Quick apply
Warehouse Shift Manager (Nights)
Romac Logistics —Chesterfield
- £38,000 a year
- Full-time
- Customer service
- Team management
- Mentoring
4h

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Customer Service Analyst

FERRERO -
Alfreton

Apply Now

Job details

Permanent

Qualifications

Stakeholder collaboration
Stakeholder liaison
Logistics
Internal department liaison
Continuous improvement
Partnership building
Supply chain and logistics experience
Relationship management
Customer support
Customer interaction
Demand planning integration
Multidisciplinary collaboration
Communication skills
Supply chain customer service
Analytics

Full job description

End to End Supply Chain

Job ID:

76318

Alfreton, DBY, GB (Hybrid)

Permanent

About the Role:

As a Customer Service Analyst, you'll be at the heart of our customer operations, driving seamless service for a key portfolio of clients. In this role, you’ll be the vital link between our customers, sales teams, supply chain, and logistics partners, ensuring that every order is managed with precision from start to finish. You’ll have the chance to build strong partnerships with customers, influence product delivery schedules, and collaborate with teams to keep everything on track.
If you’re someone who excels at solving problems, improving processes, and making a real impact on customer satisfaction, this role is for you!

Main Responsibilities:

You'll play a crucial role in ensuring seamless customer order processing, striving to meet service level targets by proactively managing orders against forecasts. Balancing customer volumes, handling seasonal commitments, and communicating any variations to customer demands will be key parts of your responsibilities. Keeping comprehensive customer records ensures that the team can provide uninterrupted support even in your absence.

You will develop solid relationships with our 3rd Party Logistics providers to guarantee that orders are fulfilled according to customer expectations. This includes tracking deliveries, resolving issues with returned products, and coordinating closely with finance when necessary to ensure everything runs smoothly.

Working alongside commercial teams, you’ll closely monitor customer forecasts, tracking product intake and seasonal changes. Your keen eye will flag any discrepancies or over-consumption, helping to balance demand and ensure that customer needs are met efficiently, maximising sales while minimising excess stock.

Building and nurturing strong partnerships with customer contacts will be central to your role, creating trust and collaborative ways of working. You’ll also support the broader Customer Operations Team in developing innovative approaches and step in to help your teammates whenever needed to maintain high service levels.

You’ll be instrumental in driving continuous improvement within our operations, working with the team to optimise processes that lead to service and cost enhancements. Your focus on performance metrics like order fill rates and shelf availability will help us deliver the freshest products to our customers while ensuring that our internal targets are consistently met.

Collaboration will be key as you build strong ties across our Supply Chain team and maintain effective communication with all stakeholders. By aligning with Demand, Distribution, Supply Planning, and our logistics partners, you’ll ensure that customer requirements are clearly understood and fulfilled to the highest standards.

About You:

To excel in this role, you'll need strong customer service skills, solid organisational abilities, and professional communication and interpersonal expertise. Effective problem-solving skills are key, particularly when managing tasks under pressure.

We’re looking for detail-oriented, results-driven individuals with a customer-centric mindset. The ability to work independently and stay effective under tight deadlines is crucial. Strong numeracy skills and an analytical approach are also highly valued.

Experience in customer supply chain operations, especially within FMCG networks, will be a significant advantage, helping you better understand and meet customer needs.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Our Application Process

We’re constantly looking for talented individuals who are ready to be part of our dynamic and growing organization. Ferrero is a company with a global presence and family values. Join us!

1. Apply

Complete your online application, upload your CV and include brief cover letter to help us understand your experience and interests

2. Assess

Our HR team will arrange a phone or video interview if we feel your qualifications are a good match for the job

3. Interview

If the first interview goes well, you’ll be invited to speak with a Ferrero manager to assess your competencies, technical aptitude and fit within our dynamic organization

Apply Now

Refine Your Search

logistics jobs in alfreton, dby

Customer Service Analyst

Warehouse/ Logistics/ Manufacturing Tutor

Production Operative - Dispatch

Transport Planner

Warehouse Operative - Tote Prep / Infeed

Area Manager, Customer Fulfillment

Customer Operations Administrator

Lead Associate - Operations

Logistics Manager

Customer Service Analyst - 12 Months FTC

Despatch Loader

Order Processing & Logistics Administrator

Warehouse Operative - Picker

GSS Export Administrator

Warehouse Operative - Wave Replenishment

Continuous Improvement Manager – Logistics & Warehousing

Customer Account Coordinator

Stock Controller

Transport Supervisor (Nights)

Warehouse Shift Manager (Nights)

I want to receive the latest job alerts for logistics in alfreton, dby

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