Application support Work, Jobs in Appleton, Chs (with Salaries)

First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- Agile
- Communication skills
- Free parking
- Annual leave
Application Support Technician
Magentus —Manchester
- £29,000 a year
- Hybrid work
- SQL
- Linux
- Annual leave
- Employee assistance programme
13d
Application Support Analyst
Barclays —Knutsford
- Continuous improvement
- Team management
- Communication skills
12d
Trust Services Partner
NHSProfessionals —Warrington
- £26,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Associate(Entry Level)
Open Asset Group —Manchester
- £14 - £16 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Gym membership
Quick apply
19h
Application Support Engineer
Barclays —Knutsford
- DevOps
- AWS
- Team management
MIS Administrator
Warrington & Vale Royal College —Warrington
- Up to £28,398 a year
- Full-time
- Free parking
- Annual leave
11d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Computer skills
- Work from home
Quick apply
4d
MIS Administrator Apprentice
Warrington & Vale Royal College —Warrington
- Up to £17,567 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Free parking
- Annual leave
11d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
14d
Customer Experience Advisor
Haier Europe —Birchwood
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Data - UK
DBD International —Warrington
- Hybrid work
- Azure
- Computer Science
- SQL
6d
Data & Digital Degree Apprentice
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust —Wigan
- £28,392 - £31,157 a year
- Full-time
- Travel
1d
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Customer service
- Organisational skills
- SharePoint
- Work from home
Quick apply
Junior Web QA Tester
LGC Group —Bury
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
6d
Experienced Customer Service Agent
Go Car Credit —Warrington
- From £26,500 a year
- Part-time
- Hybrid work
- Financial services
- Communication skills
- Office experience
- Free parking
- Annual leave
Quick apply
14d
Software Engineer - Re Training Opportunity
eco-i Limited —Warrington
- £30,000 - £42,000 a year
- Full-time
- Software development
- Free parking
- Sick pay
Quick apply
18h
IT Service Desk Analyst
EMR Group —Warrington
- Full-time
- Computer networking
- Annual leave
Quick apply
5d
Junior Software Developer
M2M Data Connect Limited —Northwich
- £27,512.20 - £84,264.77 a year
- Part-time
- Hybrid work
- JavaScript
- Scripting
Quick apply
6d

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application support jobs near appleton, chs

First Line Technical Support

PHOENIX Medical Supplies Limited -
Borough of Halton

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Job details

£28,461.32 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Windows Server
TCP
Avaya
Customer service
LAN
Microsoft Exchange
Windows
ITIL
IT
TCP/IP
Communication skills
Active Directory

Full job description

Job Title: 1st Line Technical Support

Location: Runcorn

Salary: £28,461.32

Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week

About Us:

At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join us and be a part of a team that really makes a difference.

We are seeking a strong candidate to be a key member of the IT service desk function, providing support to CFBUs and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours.

Key Responsibilities:

In accordance with the defined ITIL processes provide incident management, request fulfilment, and access management services as a first point of contact. Ensure tickets are actioned in accordance with agreed SLA targets, using escalation processes where necessary.
Develop solutions and workarounds for incidents and problems where none exists.
Work cross-functionally within the IT Department to ensure the successful transition of new services into production. This may include installing, configuring and updating devices and applications. Ensure the CMDB is updated in a timely manner to reflect details of such changes.
Contribute to the process of Continuous Service Improvement by making suggestions of improvements to polices, processes and procedures.
Assist in meeting team and service performance KPIs in agreement set within the IT Service Operation Function.
Ensure that relevant IT and Data Security standards & policies are met at all times.
Monitoring of key group business systems for performance and availability through event and system monitoring resulting in reactive and proactive management of infrastructure and applications.
Support the Platform Specialists to perform client and server patching as and when required.
Create and maintain knowledgebase articles and documentation.

What We’re Looking For:

Experience of working on an IT field role along with exposure of ITIL processes is desirable.
Experience of working in a customer facing environment on telephone and face to face.
Experience within IT service delivery.
Exceptional Customer Service
Excellent interpersonal, communication and customer service skills.
Excellent troubleshooting and problem solving skills.
Practical experience of some or all of (Mandatory):
- Microsoft Windows Server and desktop operating systems.
- Active Directory administration.
- MS Exchange administration.
- Microsoft RDS administration.
- Hardware, peripherals, mobile devices.
- TCP/IP, LAN and WAN troubleshooting.
Practical skills these specialist applications (Desirable):
- CSD
- PlanetPress
- VIS
- ProScript Connect
- Buetema MDE
- MultePOS
- Avaya telephone system administration including Contact Centre.

What We Offer

22 days (pro rata) annual leave plus bank holidays, increasing with length of service
Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
High street discounts and offers
Employee Assistance Programme (EAP)
Contributory Pension Scheme
Fully funded accredited training programmes through the Apprenticeship Scheme

INDPMS

Apply Now

Refine Your Search

application support jobs in appleton, chs

First Line Technical Support

Application Support Engineer

Application Support Technician

Application Support Analyst

Trust Services Partner

Customer Service Associate(Entry Level)

Application Support Engineer

MIS Administrator

Customer Service Advisor

MIS Administrator Apprentice

Aftersales Team Leader

Customer Experience Advisor

Data - UK

Data & Digital Degree Apprentice

1st Line Service Desk Technician

Junior Web QA Tester

Experienced Customer Service Agent

Software Engineer - Re Training Opportunity

IT Service Desk Analyst

Junior Software Developer

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